I did some investigating and thought I'd share... Some info on pricing - free (google speech API) to $0.10/minute to approximately $2.80/minute are the options. See here: http://wiki.freeswitch.org/wiki/Transcribing_Voicemail And.. if you use fusionpbx, you can use the google speech API pretty easily with my patch from here: http://wiki.fusionpbx.com/index.php?title=Voicemail#Transcribing_Voicemails_... Please share your experience or methods... you can update the wiki page. I'm not quite sure how to get the voicemail file to the transcription service with something other than the mailer script in the middle.. unless you are using ESL or polling the database of VMs and keep track if it's been processed yet. -Avi Marcus