Hi Bote, I already know about this. I would like to know if it's possible to use moh and ringtones in combination if an agent phone is ringing. Best regards Stefan Von: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] Im Auftrag von Bote Man Gesendet: Donnerstag, 26. Januar 2012 17:55 An: 'FreeSWITCH Users Help' Betreff: Re: [Freeswitch-users] mod_callcenter - ring tones when phone is ringing If you do not need the music on hold, create the desired ringback tone as a sound file and install that in place of the moh sound. Because the moh sound repeats forever you only need to create a file long enough for the ringback tone and silence period. I do not know a method to change from moh to generated ringback because I am new to FreeSWITCH and still learning. Bote From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Weigel, Stefan Sent: Thursday, 26 January, 2012 06:03 To: 'freeswitch-users@lists.freeswitch.org' Subject: [Freeswitch-users] mod_callcenter - ring tones when phone is ringing Hi all, we're using successfully mod_callcenter. If a caller enters the queue, he/she is getting default moh sound. The sound is also playing when the call is passed to an agent and the phone is ringing. Is it possible to play a normal ringtone when a call is passed to an agent ? Thanks and best regards Stefan