Well this isn't how the default config is to be used. The external profile is for talking to things outside your organization like gateways and service providers. Phones shouldn't be registering to them unless you bond the internal and external profiles together. In the internal profile you have: <!-- used to share presence info across sofia profiles --> <!-- Name of the db to use for this profile --> <!--<param name="dbname" value="share_presence"/>--> <!--<param name="presence-hosts" value="$${domain}"/>--> <!-- ************************************************* --> Then on external you have these settings: <!-- Name of the db to use for this profile --> <!--<param name="dbname" value="share_presence"/>--> <!--<param name="presence-hosts" value="$${domain}"/>--> <!--<param name="force-register-domain" value="$${domain}"/>--> <!--all inbound reg will stored in the db using this domain --> <!--<param name="force-register-db-domain" value="$${domain}"/>--> <!-- ************************************************* --> The settings will allow you to bind two profiles together and make them act as one. That would be what you want I suspect. /b On Dec 4, 2008, at 2:28 AM, Carole O. wrote:

Since both were able to register I guess that the directory /directory/default/ is used by both sofia agent else user1002 should not be able to register, isn't? I am confused here because I would have said that the directory /directory/default/ was just for the users that register on internal...

I had a second problem: if user1001 tries to call user1002 it did not work (but the opposite is ok). Has this something to do with the dialplan?