Hi, I would like to have predictive dialing. In asterisk we used manager api and for outbound we use originate. The originate command will dial a number where asterisk answer the call and then we predict the answering machine with the silence file. Inspite of that human voice is detected and transferred to agents. Like this how can we go ahead with Freeswitch? Any help would be appreciated. -- Thank you with regards, Gopal,
Gopal, FreeSWITCH does not have free amd but you can buy a license. Please send a request to consulting@freeswitch.org. I have some experience with running amd so I can assist with setup questions. -Michael Sent from my iPhone On Dec 4, 2008, at 4:50 AM, "Gopalakrishnan A.N" <saigop@gmail.com> wrote:
Hi,
I would like to have predictive dialing. In asterisk we used manager api and for outbound we use originate. The originate command will dial a number where asterisk answer the call and then we predict the answering machine with the silence file. Inspite of that human voice is detected and transferred to agents.
Like this how can we go ahead with Freeswitch? Any help would be appreciated.
-- Thank you with regards, Gopal,
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Hi Micheal, Thanks for the reply! cant I try with tone detect? Like dial a number in session and try to detect with tone detect and then bridge the call with some extension. -- Thank you with regards, Gopal,
On Dec 5, 2008, at 6:23 AM, Gopalakrishnan A.N wrote:
Hi Micheal,
Thanks for the reply! cant I try with tone detect?
Like dial a number in session and try to detect with tone detect and then bridge the call with some extension.
If you know the exact frequency of the tone you can, but I suspect you do not. Mike
Hi Micheal, Is it anything like i am violating the laws? please let me know. On Fri, Dec 5, 2008 at 8:11 PM, Michael Jerris <mike@jerris.com> wrote:
On Dec 5, 2008, at 6:23 AM, Gopalakrishnan A.N wrote:
Hi Micheal,
Thanks for the reply! cant I try with tone detect?
Like dial a number in session and try to detect with tone detect and then bridge the call with some extension.
If you know the exact frequency of the tone you can, but I suspect you do not.
Mike
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-- Thank you with regards, Gopal, PeopleTech Systems Private Limited www.peopletech.co.in
I am not a lawyer so I can't tell you for sure. However, I'm not aware of any US laws against beep detection. -MC Sent from my iPhone On Dec 21, 2008, at 7:09 AM, "Gopalakrishnan A.N" <saigop@gmail.com> wrote:
Hi Micheal,
Is it anything like i am violating the laws? please let me know.
On Fri, Dec 5, 2008 at 8:11 PM, Michael Jerris <mike@jerris.com> wrote:
On Dec 5, 2008, at 6:23 AM, Gopalakrishnan A.N wrote:
Hi Micheal,
Thanks for the reply! cant I try with tone detect?
Like dial a number in session and try to detect with tone detect and then bridge the call with some extension.
If you know the exact frequency of the tone you can, but I suspect you do not.
Mike
_______________________________________________ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Thank you with regards, Gopal, PeopleTech Systems Private Limited www.peopletech.co.in _______________________________________________ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (3)
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Gopalakrishnan A.N
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Michael Jerris
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Michael S Collins