FreeSWITCH Queue Scenario - Caller Puts MoH on hold
Hi FS Users, What happens when the caller that is waiting in the queue puts the MoH on hold.....and then the Internet drops out. Does FS detect that the caller is gone? The reason I ask is I was doing some testing with __asterisk__ and a couple of soft phones, a snom, and had SIPp scenarios for agents on a remote machine. My snom had 6 calls in the queue (but they were on hold) and my router gave up. On reconnecting, my phone had also rebooted. I dialled into the queue to my surprise I was the 10th caller. I put another half a dozen calls in the queue and then rebooted it to see if the queue would recognise the drop out. It didn't. Is it known that FreeSWITCH works better than this behaviour? I will test it myself - I'm just still in early cookbook pages with it though.... Thanks for the interest, Chris
Session timers would be where I would start. -BDF On May 15, 2012 3:06 PM, "Chris Mylonas" <chris@opencsta.org> wrote:
Hi FS Users,
What happens when the caller that is waiting in the queue puts the MoH on hold.....and then the Internet drops out. Does FS detect that the caller is gone?
The reason I ask is I was doing some testing with __asterisk__ and a couple of soft phones, a snom, and had SIPp scenarios for agents on a remote machine. My snom had 6 calls in the queue (but they were on hold) and my router gave up. On reconnecting, my phone had also rebooted. I dialled into the queue to my surprise I was the 10th caller. I put another half a dozen calls in the queue and then rebooted it to see if the queue would recognise the drop out. It didn't.
Is it known that FreeSWITCH works better than this behaviour?
I will test it myself - I'm just still in early cookbook pages with it though....
Thanks for the interest, Chris
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Cool thanks Brian. It's been a couple of years since I was last seen digging into protocol stuff :) On 16/05/2012, at 12:14 PM, Brian Foster wrote:
Session timers would be where I would start.
-BDF
On May 15, 2012 3:06 PM, "Chris Mylonas" <chris@opencsta.org> wrote: Hi FS Users,
What happens when the caller that is waiting in the queue puts the MoH on hold.....and then the Internet drops out. Does FS detect that the caller is gone?
The reason I ask is I was doing some testing with __asterisk__ and a couple of soft phones, a snom, and had SIPp scenarios for agents on a remote machine. My snom had 6 calls in the queue (but they were on hold) and my router gave up. On reconnecting, my phone had also rebooted. I dialled into the queue to my surprise I was the 10th caller. I put another half a dozen calls in the queue and then rebooted it to see if the queue would recognise the drop out. It didn't.
Is it known that FreeSWITCH works better than this behaviour?
I will test it myself - I'm just still in early cookbook pages with it though....
Thanks for the interest, Chris
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
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participants (2)
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Brian Foster
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Chris Mylonas