Hello, I have my inbound extension set as following. However, when people dial in, they don't hear any ring as one would normally expect. They directly hear first voice prompt after call is connected. How can I make it ring for a while say 2-3 rings? Thanks. In public.xml dial plan: <extension name="provider-inbound"> <condition field="destination_number" expression="^XXXXXXXXXX|XXXXXXXXXX$"> <action application="pre_answer" /> <action application="sleep" data="1000" /> <action application="transfer" data="1056 XML default" /> </condition> </extension> In default.xml dial plan: <extension name="CHPhone"> <condition field="destination_number" expression="^1056$"> <!-- recording --> <action application="set" data="RECORD_TITLE=Recording ${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_COPYRIGHT=(c) 1980 Factory Records, Inc."/> <action application="set" data="RECORD_SOFTWARE=FreeSWITCH"/> <action application="set" data="RECORD_ARTIST=CH"/> <action application="set" data="RECORD_COMMENT=CH call record"/> <action application="set" data="RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_STEREO=true"/> <action application="record_session" data="$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav"/> <action application="set" data="ringback=${us-ring}"/> <action application="set" data="recording_follow_transfer=true"/> <action application="sleep" data="2000" /> <action application="managed" data="clsAsmtApp" /> </condition> </extension>