Intermittent audio issue with Chrome 40-42 and WebRTC
Hi guys, Ever since my users switched to Chrome 40, 41 or 42 beta, every now and then they complain that they cannot hear audio from FreeSWITCH or send audio to FreeSWITCH. I cannot reproduce this at will but was able to catch several occurrences. It happens on both Windows and Macs. Here are some details" 1. Usually the problem is solved if we close Chrome and make sure all the Chrome processes are killed. 2. When the problem happens, FS logs this on connection: [ERR] switch_rtp.c:2976 audio DTLS packet not written 3. I tried using this WebRTC test on an affected computer: https://janus.conf.meetecho.com/echotest.html and that worked, so it is not a general WebRTC issue. 4. I tried FS WebRTC demo page https://webrtc.freeswitch.org/verto/index.html#page-main and on the affected computer the problem was still there - no audio. 5. This happened both on an old FS version from last May and on a very recent master FreeSWITCH Version 1.5.15b+git~20150316T164411Z~b32abaadd9~64bit (git b32abaa 2015-03-16 16:44:11Z 64bit) Any ideas?
We are working to release 1.6. WebRTC is very new and we are working to keep up with chrome. I've experienced this problem before where chrome stops working right until you kill all instances of chrome. There is not much we can do its usually related to hardware enumeration of the devices etc. You may want to consider having your employer look at our FSA platform at https://freeswitch.com/cart.php?gid=5 Then when 1.6 comes out you will have early access to the latest WebRTC work we are doing. On Mon, Mar 23, 2015 at 1:20 PM, Oleg Stolyar <olegstolyar@gmail.com> wrote:
Hi guys,
Ever since my users switched to Chrome 40, 41 or 42 beta, every now and then they complain that they cannot hear audio from FreeSWITCH or send audio to FreeSWITCH. I cannot reproduce this at will but was able to catch several occurrences. It happens on both Windows and Macs. Here are some details"
1. Usually the problem is solved if we close Chrome and make sure all the Chrome processes are killed.
2. When the problem happens, FS logs this on connection: [ERR] switch_rtp.c:2976 audio DTLS packet not written
3. I tried using this WebRTC test on an affected computer: https://janus.conf.meetecho.com/echotest.html and that worked, so it is not a general WebRTC issue.
4. I tried FS WebRTC demo page https://webrtc.freeswitch.org/verto/index.html#page-main and on the affected computer the problem was still there - no audio.
5. This happened both on an old FS version from last May and on a very recent master FreeSWITCH Version 1.5.15b+git~20150316T164411Z~b32abaadd9~64bit (git b32abaa 2015-03-16 16:44:11Z 64bit)
Any ideas?
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Anthony Minessale II ♬ @anthmfs ♬ @FreeSWITCH ♬ ☞ http://freeswitch.org/ ☞ http://cluecon.com/ ☞ http://twitter.com/FreeSWITCH ☞ irc.freenode.net #freeswitch ☞ *http://freeswitch.org/g+ <http://freeswitch.org/g+>* ClueCon Weekly Development Call ☎ sip:888@conference.freeswitch.org ☎ +19193869900
Thanks Anthony! Completely understandable about WebRTC being a moving target. Are you saying that 1.6 will have a fix for this? Do you have an estimate when it will be available to the community? On Mon, Mar 23, 2015 at 11:41 AM, Anthony Minessale < anthony.minessale@gmail.com> wrote:
We are working to release 1.6. WebRTC is very new and we are working to keep up with chrome. I've experienced this problem before where chrome stops working right until you kill all instances of chrome. There is not much we can do its usually related to hardware enumeration of the devices etc. You may want to consider having your employer look at our FSA platform at https://freeswitch.com/cart.php?gid=5 Then when 1.6 comes out you will have early access to the latest WebRTC work we are doing.
On Mon, Mar 23, 2015 at 1:20 PM, Oleg Stolyar <olegstolyar@gmail.com> wrote:
Hi guys,
Ever since my users switched to Chrome 40, 41 or 42 beta, every now and then they complain that they cannot hear audio from FreeSWITCH or send audio to FreeSWITCH. I cannot reproduce this at will but was able to catch several occurrences. It happens on both Windows and Macs. Here are some details"
1. Usually the problem is solved if we close Chrome and make sure all the Chrome processes are killed.
2. When the problem happens, FS logs this on connection: [ERR] switch_rtp.c:2976 audio DTLS packet not written
3. I tried using this WebRTC test on an affected computer: https://janus.conf.meetecho.com/echotest.html and that worked, so it is not a general WebRTC issue.
4. I tried FS WebRTC demo page https://webrtc.freeswitch.org/verto/index.html#page-main and on the affected computer the problem was still there - no audio.
5. This happened both on an old FS version from last May and on a very recent master FreeSWITCH Version 1.5.15b+git~20150316T164411Z~b32abaadd9~64bit (git b32abaa 2015-03-16 16:44:11Z 64bit)
Any ideas?
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Anthony Minessale II ♬ @anthmfs ♬ @FreeSWITCH ♬
☞ http://freeswitch.org/ ☞ http://cluecon.com/ ☞ http://twitter.com/FreeSWITCH ☞ irc.freenode.net #freeswitch ☞ *http://freeswitch.org/g+ <http://freeswitch.org/g+>*
ClueCon Weekly Development Call ☎ sip:888@conference.freeswitch.org ☎ +19193869900
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
I am running Chrome Version 41.0.2272.101 m on Windows 7 and checked the 888 FreeSWITCH conference yesterday, it had audio both directions. I tried it 1 or 2 weeks ago and it had no audio so it must have updated itself behind my back because I did not explicitly update Chrome. Firefox 36.0.1 did not have any audio last week and now 36.0.4 has no audio either. I am testing this on my home network using a Cisco RV042 router and the default checkboxes on the FS WebRTC page which apparently default to using STUN. Anthm has stated many times that WebRTC is a moving target so enjoy the exhilaration of these rapid developments! I believe this is why he insists that WebRTC users keep FreeSWITCH updated so that it tracks the changes in the major web browsers. Bote From: Oleg Stolyar Sent: Monday, 23 March, 2015 14:21 Subject: [Freeswitch-users] Intermittent audio issue with Chrome 40-42 and WebRTC Hi guys, Ever since my users switched to Chrome 40, 41 or 42 beta, every now and then they complain that they cannot hear audio from FreeSWITCH or send audio to FreeSWITCH. I cannot reproduce this at will but was able to catch several occurrences. It happens on both Windows and Macs. Here are some details" 1. Usually the problem is solved if we close Chrome and make sure all the Chrome processes are killed. 2. When the problem happens, FS logs this on connection: [ERR] switch_rtp.c:2976 audio DTLS packet not written 3. I tried using this WebRTC test on an affected computer: https://janus.conf.meetecho.com/echotest.html and that worked, so it is not a general WebRTC issue. 4. I tried FS WebRTC demo page https://webrtc.freeswitch.org/verto/index.html#page-main and on the affected computer the problem was still there - no audio. 5. This happened both on an old FS version from last May and on a very recent master FreeSWITCH Version 1.5.15b+git~20150316T164411Z~b32abaadd9~64bit (git b32abaa 2015-03-16 16:44:11Z 64bit) Any ideas?
There was a security update last weekend for Chrome, they might have solved this and placed it on that version. Ido On Mar 23, 2015 8:45 PM, "Bote Man" <bote_radio@botecomm.com> wrote:
I am running
Chrome Version 41.0.2272.101 m
on Windows 7 and checked the 888 FreeSWITCH conference yesterday, it had audio both directions. I tried it 1 or 2 weeks ago and it had no audio so it must have updated itself behind my back because I did not explicitly update Chrome.
Firefox 36.0.1 did not have any audio last week and now 36.0.4 has no audio either.
I am testing this on my home network using a Cisco RV042 router and the default checkboxes on the FS WebRTC page which apparently default to using STUN.
Anthm has stated many times that WebRTC is a moving target so enjoy the exhilaration of these rapid developments! I believe this is why he insists that WebRTC users keep FreeSWITCH updated so that it tracks the changes in the major web browsers.
Bote
*From:* Oleg Stolyar *Sent:* Monday, 23 March, 2015 14:21 *Subject:* [Freeswitch-users] Intermittent audio issue with Chrome 40-42 and WebRTC
Hi guys,
Ever since my users switched to Chrome 40, 41 or 42 beta, every now and then they complain that they cannot hear audio from FreeSWITCH or send audio to FreeSWITCH. I cannot reproduce this at will but was able to catch several occurrences. It happens on both Windows and Macs. Here are some details"
1. Usually the problem is solved if we close Chrome and make sure all the Chrome processes are killed.
2. When the problem happens, FS logs this on connection:
[ERR] switch_rtp.c:2976 audio DTLS packet not written
3. I tried using this WebRTC test on an affected computer:
https://janus.conf.meetecho.com/echotest.html
and that worked, so it is not a general WebRTC issue.
4. I tried FS WebRTC demo page
https://webrtc.freeswitch.org/verto/index.html#page-main
and on the affected computer the problem was still there - no audio.
5. This happened both on an old FS version from last May and on a very recent master FreeSWITCH Version 1.5.15b+git~20150316T164411Z~b32abaadd9~64bit (git b32abaa 2015-03-16 16:44:11Z 64bit)
Any ideas?
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Hi Anthony, Not sure if it will help but I am able to consistently reproduce this problem on a Toshiba chromebook. It happens with 41, 42 and 43 builds and multiple reboots did not solve it. If you need a way to reproduce the problem I'll be happy to ship this chromebook to you to keep. On Mon, Mar 23, 2015 at 10:04 PM, ik <idokan@gmail.com> wrote:
There was a security update last weekend for Chrome, they might have solved this and placed it on that version.
Ido On Mar 23, 2015 8:45 PM, "Bote Man" <bote_radio@botecomm.com> wrote:
I am running
Chrome Version 41.0.2272.101 m
on Windows 7 and checked the 888 FreeSWITCH conference yesterday, it had audio both directions. I tried it 1 or 2 weeks ago and it had no audio so it must have updated itself behind my back because I did not explicitly update Chrome.
Firefox 36.0.1 did not have any audio last week and now 36.0.4 has no audio either.
I am testing this on my home network using a Cisco RV042 router and the default checkboxes on the FS WebRTC page which apparently default to using STUN.
Anthm has stated many times that WebRTC is a moving target so enjoy the exhilaration of these rapid developments! I believe this is why he insists that WebRTC users keep FreeSWITCH updated so that it tracks the changes in the major web browsers.
Bote
*From:* Oleg Stolyar *Sent:* Monday, 23 March, 2015 14:21 *Subject:* [Freeswitch-users] Intermittent audio issue with Chrome 40-42 and WebRTC
Hi guys,
Ever since my users switched to Chrome 40, 41 or 42 beta, every now and then they complain that they cannot hear audio from FreeSWITCH or send audio to FreeSWITCH. I cannot reproduce this at will but was able to catch several occurrences. It happens on both Windows and Macs. Here are some details"
1. Usually the problem is solved if we close Chrome and make sure all the Chrome processes are killed.
2. When the problem happens, FS logs this on connection:
[ERR] switch_rtp.c:2976 audio DTLS packet not written
3. I tried using this WebRTC test on an affected computer:
https://janus.conf.meetecho.com/echotest.html
and that worked, so it is not a general WebRTC issue.
4. I tried FS WebRTC demo page
https://webrtc.freeswitch.org/verto/index.html#page-main
and on the affected computer the problem was still there - no audio.
5. This happened both on an old FS version from last May and on a very recent master FreeSWITCH Version 1.5.15b+git~20150316T164411Z~b32abaadd9~64bit (git b32abaa 2015-03-16 16:44:11Z 64bit)
Any ideas?
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Funny thing (kind of). After I switched from wired network to wifi, it started working, Then when I disabled wifi and went back to wired, it kept right on working. But after a reboot was again broken on wired. So far, it all seems reproducible and matches what you said about Chrome mixing up devices. My offer to ship it to you still stands On Wed, Mar 25, 2015 at 11:51 AM, Oleg Stolyar <olegstolyar@gmail.com> wrote:
Hi Anthony,
Not sure if it will help but I am able to consistently reproduce this problem on a Toshiba chromebook. It happens with 41, 42 and 43 builds and multiple reboots did not solve it.
If you need a way to reproduce the problem I'll be happy to ship this chromebook to you to keep.
On Mon, Mar 23, 2015 at 10:04 PM, ik <idokan@gmail.com> wrote:
There was a security update last weekend for Chrome, they might have solved this and placed it on that version.
Ido On Mar 23, 2015 8:45 PM, "Bote Man" <bote_radio@botecomm.com> wrote:
I am running
Chrome Version 41.0.2272.101 m
on Windows 7 and checked the 888 FreeSWITCH conference yesterday, it had audio both directions. I tried it 1 or 2 weeks ago and it had no audio so it must have updated itself behind my back because I did not explicitly update Chrome.
Firefox 36.0.1 did not have any audio last week and now 36.0.4 has no audio either.
I am testing this on my home network using a Cisco RV042 router and the default checkboxes on the FS WebRTC page which apparently default to using STUN.
Anthm has stated many times that WebRTC is a moving target so enjoy the exhilaration of these rapid developments! I believe this is why he insists that WebRTC users keep FreeSWITCH updated so that it tracks the changes in the major web browsers.
Bote
*From:* Oleg Stolyar *Sent:* Monday, 23 March, 2015 14:21 *Subject:* [Freeswitch-users] Intermittent audio issue with Chrome 40-42 and WebRTC
Hi guys,
Ever since my users switched to Chrome 40, 41 or 42 beta, every now and then they complain that they cannot hear audio from FreeSWITCH or send audio to FreeSWITCH. I cannot reproduce this at will but was able to catch several occurrences. It happens on both Windows and Macs. Here are some details"
1. Usually the problem is solved if we close Chrome and make sure all the Chrome processes are killed.
2. When the problem happens, FS logs this on connection:
[ERR] switch_rtp.c:2976 audio DTLS packet not written
3. I tried using this WebRTC test on an affected computer:
https://janus.conf.meetecho.com/echotest.html
and that worked, so it is not a general WebRTC issue.
4. I tried FS WebRTC demo page
https://webrtc.freeswitch.org/verto/index.html#page-main
and on the affected computer the problem was still there - no audio.
5. This happened both on an old FS version from last May and on a very recent master FreeSWITCH Version 1.5.15b+git~20150316T164411Z~b32abaadd9~64bit (git b32abaa 2015-03-16 16:44:11Z 64bit)
Any ideas?
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
To close the loop on this. This problem was https://freeswitch.org/jira/browse/FS-7396. Thanks Brian for fixing it!!! I owe you (and whoever else was involved the fix) lunch or dinner at a restaurant of your choice when I am in Chicago for ClueCon. On Wed, Mar 25, 2015 at 12:13 PM, Oleg Stolyar <olegstolyar@gmail.com> wrote:
Funny thing (kind of). After I switched from wired network to wifi, it started working, Then when I disabled wifi and went back to wired, it kept right on working. But after a reboot was again broken on wired. So far, it all seems reproducible and matches what you said about Chrome mixing up devices.
My offer to ship it to you still stands
On Wed, Mar 25, 2015 at 11:51 AM, Oleg Stolyar <olegstolyar@gmail.com> wrote:
Hi Anthony,
Not sure if it will help but I am able to consistently reproduce this problem on a Toshiba chromebook. It happens with 41, 42 and 43 builds and multiple reboots did not solve it.
If you need a way to reproduce the problem I'll be happy to ship this chromebook to you to keep.
On Mon, Mar 23, 2015 at 10:04 PM, ik <idokan@gmail.com> wrote:
There was a security update last weekend for Chrome, they might have solved this and placed it on that version.
Ido On Mar 23, 2015 8:45 PM, "Bote Man" <bote_radio@botecomm.com> wrote:
I am running
Chrome Version 41.0.2272.101 m
on Windows 7 and checked the 888 FreeSWITCH conference yesterday, it had audio both directions. I tried it 1 or 2 weeks ago and it had no audio so it must have updated itself behind my back because I did not explicitly update Chrome.
Firefox 36.0.1 did not have any audio last week and now 36.0.4 has no audio either.
I am testing this on my home network using a Cisco RV042 router and the default checkboxes on the FS WebRTC page which apparently default to using STUN.
Anthm has stated many times that WebRTC is a moving target so enjoy the exhilaration of these rapid developments! I believe this is why he insists that WebRTC users keep FreeSWITCH updated so that it tracks the changes in the major web browsers.
Bote
*From:* Oleg Stolyar *Sent:* Monday, 23 March, 2015 14:21 *Subject:* [Freeswitch-users] Intermittent audio issue with Chrome 40-42 and WebRTC
Hi guys,
Ever since my users switched to Chrome 40, 41 or 42 beta, every now and then they complain that they cannot hear audio from FreeSWITCH or send audio to FreeSWITCH. I cannot reproduce this at will but was able to catch several occurrences. It happens on both Windows and Macs. Here are some details"
1. Usually the problem is solved if we close Chrome and make sure all the Chrome processes are killed.
2. When the problem happens, FS logs this on connection:
[ERR] switch_rtp.c:2976 audio DTLS packet not written
3. I tried using this WebRTC test on an affected computer:
https://janus.conf.meetecho.com/echotest.html
and that worked, so it is not a general WebRTC issue.
4. I tried FS WebRTC demo page
https://webrtc.freeswitch.org/verto/index.html#page-main
and on the affected computer the problem was still there - no audio.
5. This happened both on an old FS version from last May and on a very recent master FreeSWITCH Version 1.5.15b+git~20150316T164411Z~b32abaadd9~64bit (git b32abaa 2015-03-16 16:44:11Z 64bit)
Any ideas?
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (4)
-
Anthony Minessale
-
Bote Man
-
ik
-
Oleg Stolyar