How do I get a 180 ringing to be sent to an inbound call ?
I have a setup where I have a variety of SIP inbound calls (originated from PSTN) coming from a SIP provider. The SIP lines are single lines registered with the provider. The provider is running with a Nortel CS2K. I am putting together a simple event driven operator attendant console and I would like to set up a call queuing system where the incoming calls are not answered until an operator is ready to accept a call. I want the operator to know that a call is in the ringing Q and who it is from. I do not want to auto answer the call and put them in a MOH Q because the originator will be charged as soon as the call is answered. My question is how do I get a SIP 180 ringing to be sent to an inbound call and put that call in a Q? The CS2k does convert ringing on inbound calls to media towards the originator. I've looked through the wiki for examples but not found what I need in either in dial plan or fifo operations. Any help would be gratefully appreciated. Regards Richard Lamkin Richard.lamkin@mettonigroup.com ************************************************************************* Please consider the environment before printing this e-mail ************************************************************************* This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. http://www.mettoni.com Mettoni Ltd Registered in England and Wales: 4485956 9400 Garsington Road, Oxford Business Park, Oxford, OX4 2HN *************************************************************************
Something to consider is how long will be PSTN allow the call to remain un-answered. _____ From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Richard Lamkin Sent: Monday, June 15, 2009 11:28 AM To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] How do I get a 180 ringing to be sent to aninbound call ? I have a setup where I have a variety of SIP inbound calls (originated from PSTN) coming from a SIP provider. The SIP lines are single lines registered with the provider. The provider is running with a Nortel CS2K. I am putting together a simple event driven operator attendant console and I would like to set up a call queuing system where the incoming calls are not answered until an operator is ready to accept a call. I want the operator to know that a call is in the ringing Q and who it is from. I do not want to auto answer the call and put them in a MOH Q because the originator will be charged as soon as the call is answered. My question is how do I get a SIP 180 ringing to be sent to an inbound call and put that call in a Q? The CS2k does convert ringing on inbound calls to media towards the originator. I've looked through the wiki for examples but not found what I need in either in dial plan or fifo operations. Any help would be gratefully appreciated. Regards Richard Lamkin Richard.lamkin@mettonigroup.com ************************************************************************* Please consider the environment before printing this e-mail ************************************************************************* This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. http://www.mettoni.com Mettoni Ltd Registered in England and Wales: 4485956 9400 Garsington Road, Oxford Business Park, Oxford, OX4 2HN *************************************************************************
Survey says ... "execute the ring_ready application" /b On Jun 15, 2009, at 2:50 PM, Ron McLeod wrote:
Something to consider is how long will be PSTN allow the call to remain un-answered.
From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org ] On Behalf Of Richard Lamkin Sent: Monday, June 15, 2009 11:28 AM To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] How do I get a 180 ringing to be sent to aninbound call ?
I have a setup where I have a variety of SIP inbound calls (originated from PSTN) coming from a SIP provider. The SIP lines are single lines registered with the provider. The provider is running with a Nortel CS2K.
I am putting together a simple event driven operator attendant console and I would like to set up a call queuing system where the incoming calls are not answered until an operator is ready to accept a call. I want the operator to know that a call is in the ringing Q and who it is from. I do not want to auto answer the call and put them in a MOH Q because the originator will be charged as soon as the call is answered.
My question is how do I get a SIP 180 ringing to be sent to an inbound call and put that call in a Q? The CS2k does convert ringing on inbound calls to media towards the originator. I’ve looked through the wiki for examples but not found what I need in either in dial plan or fifo operations.
Any help would be gratefully appreciated.
Regards
Richard Lamkin Richard.lamkin@mettonigroup.com
************************************************************************* Please consider the environment before printing this e-mail ************************************************************************* This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. http://www.mettoni.com
Mettoni Ltd Registered in England and Wales: 4485956 9400 Garsington Road, Oxford Business Park, Oxford, OX4 2HN ************************************************************************* _______________________________________________ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Brian, Thank you for putting me on the right track. I thought I would share my results so after a bit of trial and error testing I came up with the follow DP rule, which lives in dialplan/public/<my_public_dp.xml>. When an incoming call arrives for DDI 012345678 it is ack'ed with a "180 Ringing" and then the call is held up while the rule goes to sleep. On sleep expiry the call is cleared (from Ron McLeod's comment). This means any incoming call that is not processed using an API method will be automatically cleared after 3 mins. This makes a nice neat way of holing incoming calls ringing. Best Regards Richard Lamkin Richard.lamkin@mettonigroup.com <extension name="DP_name"> <condition field="destination_number" expression="^012345678$"> <action application="set" data="domain_name=$${domain}"/> <action application="ring_ready" /> <!-- Remain in the ringing state for a max of 3 minutes (time in milliseconds)--> <action application="sleep" data="1800000"/> <!-- ######################################################### Alternative actions can be automatically performed when the sleep duration is exceeded Simply comment out the unwanted actions; if no actions are specified then the call hangs up anyway ######################################################### --> <!-- EITHER ======> hang up the call if this is required action on no answer refer to http://wiki.freeswitch.org/wiki/Hangup_causes for the cause code data. --> <!--<action application="hangup" data="NO_ANSWER"/>--> <!-- OR ======> Redirect if this is required action on no answer --> <!--<action application="redirect" data="sip:foo@bar.com "/>--> <!-- OR ======> Reject the call if this is required action on no answer (use the correct cause code) --> <action application="respond" data="reponse_info" data="407"/> </condition> </extension> From: Brian West [mailto:brian@freeswitch.org] Sent: 15 June 2009 21:24 To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] How do I get a 180 ringing to be sent toaninbound call ? Survey says ... "execute the ring_ready application" /b On Jun 15, 2009, at 2:50 PM, Ron McLeod wrote: Something to consider is how long will be PSTN allow the call to remain un-answered. ________________________________ From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Richard Lamkin Sent: Monday, June 15, 2009 11:28 AM To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] How do I get a 180 ringing to be sent to aninbound call ? I have a setup where I have a variety of SIP inbound calls (originated from PSTN) coming from a SIP provider. The SIP lines are single lines registered with the provider. The provider is running with a Nortel CS2K. I am putting together a simple event driven operator attendant console and I would like to set up a call queuing system where the incoming calls are not answered until an operator is ready to accept a call. I want the operator to know that a call is in the ringing Q and who it is from. I do not want to auto answer the call and put them in a MOH Q because the originator will be charged as soon as the call is answered. My question is how do I get a SIP 180 ringing to be sent to an inbound call and put that call in a Q? The CS2k does convert ringing on inbound calls to media towards the originator. I've looked through the wiki for examples but not found what I need in either in dial plan or fifo operations. Any help would be gratefully appreciated. Regards Richard Lamkin Richard.lamkin@mettonigroup.com ************************************************************************ * Please consider the environment before printing this e-mail ************************************************************************ * This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. http://www.mettoni.com Mettoni Ltd Registered in England and Wales: 4485956 9400 Garsington Road, Oxford Business Park, Oxford, OX4 2HN ************************************************************************ * _______________________________________________ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org ************************************************************************* Please consider the environment before printing this e-mail ************************************************************************* This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. http://www.mettoni.com Mettoni Ltd Registered in England and Wales: 4485956 9400 Garsington Road, Oxford Business Park, Oxford, OX4 2HN *************************************************************************
participants (3)
-
Brian West
-
Richard Lamkin
-
Ron McLeod