IVR Intro Clipped
I notice that when I call IVR from the PSTN, the "Welcome to Freeswitch..." introduction is clipped at the beginning, so it sounds like "come to Freeswitch". If I call 5000 internally, then I always hear the full introduction. What can I do to resolve this? My XML config looks like: <extension name="ivr_demo"> <condition field="destination_number" expression="5000"> <action application="answer"/> <action application="start_dtmf"/> <action application="ivr" data="demo_ivr"/> </condition> </extension> Best Regards, Jerry
Sleep 1000 ms... we usually bring up media too fast before the other end is ready. /b On Oct 28, 2009, at 3:37 PM, Jerry Richards wrote:
I notice that when I call IVR from the PSTN, the "Welcome to Freeswitch..." introduction is clipped at the beginning, so it sounds like "come to Freeswitch". If I call 5000 internally, then I always hear the full introduction. What can I do to resolve this?
My XML config looks like:
<extension name="ivr_demo"> <condition field="destination_number" expression="5000"> <action application="answer"/> <action application="start_dtmf"/> <action application="ivr" data="demo_ivr"/> </condition> </extension>
Best Regards, Jerry
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I modified my dialplan as shown, but the clipping persists. Should the sleep be placed somewhere else? <extension name="ivr_demo"> <condition field="destination_number" expression="5000"> <action application="sleep" data="1000"\> <action application="answer"/> <action application="start_dtmf"/> <action application="ivr" data="demo_ivr"/> </condition> </extension> Best Regards, Jerry -----Original Message----- From: Brian West [mailto:brian@freeswitch.org] Sent: Wednesday, October 28, 2009 1:51 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] IVR Intro Clipped Sleep 1000 ms... we usually bring up media too fast before the other end is ready. /b On Oct 28, 2009, at 3:37 PM, Jerry Richards wrote:
I notice that when I call IVR from the PSTN, the "Welcome to Freeswitch..." introduction is clipped at the beginning, so it sounds like "come to Freeswitch". If I call 5000 internally, then I always hear the full introduction. What can I do to resolve this?
My XML config looks like:
<extension name="ivr_demo"> <condition field="destination_number" expression="5000"> <action application="answer"/> <action application="start_dtmf"/> <action application="ivr" data="demo_ivr"/> </condition> </extension>
Best Regards, Jerry
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Hello Yes. Answer first. --FC On Wed, Oct 28, Jerry Richards wrote:
I modified my dialplan as shown, but the clipping persists. Should the sleep be placed somewhere else?
<extension name="ivr_demo"> <condition field="destination_number" expression="5000"> <action application="sleep" data="1000"\> <action application="answer"/> <action application="start_dtmf"/> <action application="ivr" data="demo_ivr"/> </condition> </extension>
Best Regards, Jerry
-----Original Message----- From: Brian West [mailto:brian@freeswitch.org] Sent: Wednesday, October 28, 2009 1:51 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] IVR Intro Clipped
Sleep 1000 ms... we usually bring up media too fast before the other end is ready.
/b
On Oct 28, 2009, at 3:37 PM, Jerry Richards wrote:
I notice that when I call IVR from the PSTN, the "Welcome to Freeswitch..." introduction is clipped at the beginning, so it sounds like "come to Freeswitch". If I call 5000 internally, then I always hear the full introduction. What can I do to resolve this?
My XML config looks like:
<extension name="ivr_demo"> <condition field="destination_number" expression="5000"> <action application="answer"/> <action application="start_dtmf"/> <action application="ivr" data="demo_ivr"/> </condition> </extension>
Best Regards, Jerry
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Jerry, Put the sleep after the answer. That should fix it. Shelby Jerry Richards wrote:
I modified my dialplan as shown, but the clipping persists. Should the sleep be placed somewhere else?
<extension name="ivr_demo"> <condition field="destination_number" expression="5000"> <action application="sleep" data="1000"\> <action application="answer"/> <action application="start_dtmf"/> <action application="ivr" data="demo_ivr"/> </condition> </extension>
Best Regards, Jerry
-----Original Message----- From: Brian West [mailto:brian@freeswitch.org] Sent: Wednesday, October 28, 2009 1:51 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] IVR Intro Clipped
Sleep 1000 ms... we usually bring up media too fast before the other end is ready.
/b
On Oct 28, 2009, at 3:37 PM, Jerry Richards wrote:
I notice that when I call IVR from the PSTN, the "Welcome to Freeswitch..." introduction is clipped at the beginning, so it sounds like "come to Freeswitch". If I call 5000 internally, then I always hear the full introduction. What can I do to resolve this?
My XML config looks like:
<extension name="ivr_demo"> <condition field="destination_number" expression="5000"> <action application="answer"/> <action application="start_dtmf"/> <action application="ivr" data="demo_ivr"/> </condition> </extension>
Best Regards, Jerry
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participants (4)
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Brian West
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Frank Carmickle
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Jerry Richards
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Shelby Ramsey