unusal hangup and continuous calls
Just an interesting point and question. The system I have set up is fairly simple. There is 1 pstn line coming through a gateway. When FS answers the call from the PSTN line it is re-direct to an ivr What I find is two fold: 1. If the caller hangs up unexpectedly in some cases the call continues, and I have to shutdown and restart (only because I don't know how to end a call manually) 2. Sometimes the call connects for literally 2 seconds and then both parties are hung up. Is this normal for FS or is it because of something I did? Is it the gateway? Is it the PSTN line? Any advise welcome Ilan Perez
Is this a sip call? If so we can only guess without a sip trace. /b On Aug 20, 2008, at 7:30 PM, Ilan Perez wrote:
Just an interesting point and question.
The system I have set up is fairly simple. There is 1 pstn line coming through a gateway. When FS answers the call from the PSTN line it is re-direct to an ivr What I find is two fold: 1. If the caller hangs up unexpectedly in some cases the call continues, and I have to shutdown and restart (only because I don’t know how to end a call manually) 2. Sometimes the call connects for literally 2 seconds and then both parties are hung up.
Is this normal for FS or is it because of something I did? Is it the gateway? Is it the PSTN line?
Any advise welcome
Ilan Perez
participants (2)
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Brian West
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Ilan Perez