Hello, I've been playing with the SCA/SLA features ("manage-shared-appearance"/Broadsoft style) and have noticed some definite oddities with regard to our Snom phones (mostly 300's and 370's). Particularly how the buttons behave on the phones. I've tried different phone firmware (7.1.x, 7.3.x, 8.2.x, etc.) with all seemingly this same weird pattern: when a "Shared Line" button is selected that button's light turns on, but also the button LED two up gets turned on, too. E.g. If I had button 3 as a shared line, and I pushed it to make a call, LED 3 would light up but LED 1 would also light up. It appears as though the other phones sharing have a similar oddity where they'll very briefly light up the +2 LED but then it will go off and the correct shared-line button LED will turn on. This is with the FreeSwitch 1.6 release on a Mac OS X 10.6.4 machine. Does anybody have Snom & SCA/SLA working well and reliably? With which firmware and phones exactly? FreeSwitch trunk or release? Have there been improvements recently? Thanks! - Jesse P.S. Please Reply-All as I subscribe to the digest and may not immediately receive replies. Thank you.
you might want to get a filter instead and stop using digest mode. snom and SCA is broken on all firmwares, you need to ask them to fix it. We have reported it to them already. SCA works reliably only on Polycom and Linksys On Fri, Jun 18, 2010 at 1:07 PM, Jesse Peterson <jesse@mactechs.com> wrote:
Hello,
I've been playing with the SCA/SLA features ("manage-shared-appearance"/Broadsoft style) and have noticed some definite oddities with regard to our Snom phones (mostly 300's and 370's).
Particularly how the buttons behave on the phones. I've tried different phone firmware (7.1.x, 7.3.x, 8.2.x, etc.) with all seemingly this same weird pattern: when a "Shared Line" button is selected that button's light turns on, but also the button LED two up gets turned on, too. E.g. If I had button 3 as a shared line, and I pushed it to make a call, LED 3 would light up but LED 1 would also light up. It appears as though the other phones sharing have a similar oddity where they'll very briefly light up the +2 LED but then it will go off and the correct shared-line button LED will turn on. This is with the FreeSwitch 1.6 release on a Mac OS X 10.6.4 machine.
Does anybody have Snom & SCA/SLA working well and reliably? With which firmware and phones exactly? FreeSwitch trunk or release? Have there been improvements recently?
Thanks! - Jesse
P.S. Please Reply-All as I subscribe to the digest and may not immediately receive replies. Thank you.
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Gotcha. Looks like I'll have to investigate the "emulation" people have spoken about with the Snom button features. I've also updated this page: http://wiki.freeswitch.org/wiki/Shared_Line_Appearance Have you heard anything from Snom to date? Also I prefer digest mode. Thanks for the suggestion, though. ;) Thanks, - Jesse On Jun 18, 2010, at 2:13 PM, Anthony Minessale wrote:
you might want to get a filter instead and stop using digest mode.
snom and SCA is broken on all firmwares, you need to ask them to fix it. We have reported it to them already.
SCA works reliably only on Polycom and Linksys
On Fri, Jun 18, 2010 at 1:07 PM, Jesse Peterson <jesse@mactechs.com> wrote: Hello,
I've been playing with the SCA/SLA features ("manage-shared-appearance"/Broadsoft style) and have noticed some definite oddities with regard to our Snom phones (mostly 300's and 370's).
Particularly how the buttons behave on the phones. I've tried different phone firmware (7.1.x, 7.3.x, 8.2.x, etc.) with all seemingly this same weird pattern: when a "Shared Line" button is selected that button's light turns on, but also the button LED two up gets turned on, too. E.g. If I had button 3 as a shared line, and I pushed it to make a call, LED 3 would light up but LED 1 would also light up. It appears as though the other phones sharing have a similar oddity where they'll very briefly light up the +2 LED but then it will go off and the correct shared-line button LED will turn on. This is with the FreeSwitch 1.6 release on a Mac OS X 10.6.4 machine.
Does anybody have Snom & SCA/SLA working well and reliably? With which firmware and phones exactly? FreeSwitch trunk or release? Have there been improvements recently?
Anthony, Thanks for your first reply. Could you be a little more specific as to what is wrong with the Snoms? Is there an issue already open with them? I'd like to give Snom very specific details. My issue with regard to this is #2010061910000014. Thanks, - Jesse On Jun 18, 2010, at 2:13 PM, Anthony Minessale wrote:
snom and SCA is broken on all firmwares, you need to ask them to fix it. We have reported it to them already.
P.S. Please Reply-All as I subscribe to the digest and may not immediately receive replies. Thank you.
same thing wrong with the aastra's they are missing vital info in the call-info header to tell what appearance-index the call is associated with thru out the call setup and dialog. /b On Jun 21, 2010, at 6:28 PM, Jesse Peterson wrote:
Anthony,
Thanks for your first reply. Could you be a little more specific as to what is wrong with the Snoms? Is there an issue already open with them? I'd like to give Snom very specific details. My issue with regard to this is #2010061910000014.
Thanks, - Jesse
participants (3)
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Anthony Minessale
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Brian West
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Jesse Peterson