Call forwarding to mobile showing our trunk CLI instead of caller CLI
Hi, Apologies for the noob question here. Setup Freeswitch on CentOS and using FusionPBX for 'easy' management. I've defined a hunt group (ext 7001) which simultaneously rings 3 internal SIP extensions + my mobile. All the internal extensions see the caller ID no problem but because I am also sending the call back out through our ITSP's trunk, the call always shows as our office calling my mobile phone rather than the actual caller's ID. I have the hunt group calling: Sip uri sofia/gateway/<gateway>/<my-mobile> I'm sure it's a case of a variable setting something but if someone could point me in the right direction that would be very much appreciated. Many thanks Neil
Depending on your trunk provider, they might not allow you to change your outbound caller ID. It might be hard-coded for your account. If not.. it could be you need to set "caller-id-in-from" to be true within the gateway and reload the gateway. -Avi On Fri, May 4, 2012 at 12:33 AM, Neil Stirton <neil.stirton@ikiji.com>wrote:
Hi,
Apologies for the noob question here.
Setup Freeswitch on CentOS and using FusionPBX for 'easy' management.
I've defined a hunt group (ext 7001) which simultaneously rings 3 internal SIP extensions + my mobile.
All the internal extensions see the caller ID no problem but because I am also sending the call back out through our ITSP's trunk, the call always shows as our office calling my mobile phone rather than the actual caller's ID. I have the hunt group calling:
Sip uri sofia/gateway/<gateway>/<my-mobile>
I'm sure it's a case of a variable setting something but if someone could point me in the right direction that would be very much appreciated.
Many thanks Neil
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Hi Avi, Set that to true but feel like I need to be passing through some more info when bridging the call? You are most likely right that the trunk is controls what number is displayed on outbound calls this I will check also. Many thanks, Neil From: Avi Marcus <avi@avimarcus.net> Reply-To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Date: Thursday, 3 May 2012 23:20 To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Call forwarding to mobile showing our trunk CLI instead of caller CLI Depending on your trunk provider, they might not allow you to change your outbound caller ID. It might be hard-coded for your account. If not.. it could be you need to set "caller-id-in-from" to be true within the gateway and reload the gateway. -Avi On Fri, May 4, 2012 at 12:33 AM, Neil Stirton <neil.stirton@ikiji.com> wrote:
Hi,
Apologies for the noob question here.
Setup Freeswitch on CentOS and using FusionPBX for 'easy' management.
I've defined a hunt group (ext 7001) which simultaneously rings 3 internal SIP extensions + my mobile.
All the internal extensions see the caller ID no problem but because I am also sending the call back out through our ITSP's trunk, the call always shows as our office calling my mobile phone rather than the actual caller's ID. I have the hunt group calling:
Sip uri sofia/gateway/<gateway>/<my-mobile>
I'm sure it's a case of a variable setting something but if someone could point me in the right direction that would be very much appreciated.
Many thanks Neil
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
It's basically set automatically -- the caller id from the inbound route is used when you bridge. As you said:
All the internal extensions see the caller ID no problem
So therefore, either you are sending the caller ID in the wrong format to your carrier - RPID, pid, "From:", OR as I said, they are fixing your outbound caller ID. Are you in the UK? I know outbound calls via numbergroup only allows you to use CIDs registered on my account. I usually use xconnect to terminate to UK and afaik, they pass along the CID. Perhaps you need a backup carrier, and one that you use especially for these calls. -Avi On Fri, May 4, 2012 at 3:04 AM, Neil Stirton <neil.stirton@ikiji.com> wrote:
Hi Avi,
Set that to true but feel like I need to be passing through some more info when bridging the call?
You are most likely right that the trunk is controls what number is displayed on outbound calls … this I will check also.
Many thanks, Neil
From: Avi Marcus <avi@avimarcus.net> Reply-To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Date: Thursday, 3 May 2012 23:20 To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Call forwarding to mobile showing our trunk CLI instead of caller CLI
Depending on your trunk provider, they might not allow you to change your outbound caller ID. It might be hard-coded for your account.
If not.. it could be you need to set "caller-id-in-from" to be true within the gateway and reload the gateway.
-Avi
On Fri, May 4, 2012 at 12:33 AM, Neil Stirton <neil.stirton@ikiji.com>wrote:
Hi,
Apologies for the noob question here.
Setup Freeswitch on CentOS and using FusionPBX for 'easy' management.
I've defined a hunt group (ext 7001) which simultaneously rings 3 internal SIP extensions + my mobile.
All the internal extensions see the caller ID no problem but because I am also sending the call back out through our ITSP's trunk, the call always shows as our office calling my mobile phone rather than the actual caller's ID. I have the hunt group calling:
Sip uri sofia/gateway/<gateway>/<my-mobile>
I'm sure it's a case of a variable setting something but if someone could point me in the right direction that would be very much appreciated.
Many thanks Neil
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (2)
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Avi Marcus
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Neil Stirton