Re: [Freeswitch-users] DTMF detection giving problems
Ok. I've never used this function, but it looks like the terminator you have given "#", should be replaced by "0123456789", to make it stop grabbing on first input digit. But as I said - I don't really know :) Mvh Peter Olsson Från: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] För SamyGo Skickat: den 10 augusti 2012 11:17 Till: FreeSWITCH Users Help Ämne: Re: [Freeswitch-users] DTMF detection giving problems No, and basically that isn't needed - I only need to capture 1 digit only. and as soon as one digit is captured it can go to next porgram-line. BR Sammy On Fri, Aug 10, 2012 at 1:56 PM, Peter Olsson <peter.olsson@visionutveckling.se<mailto:peter.olsson@visionutveckling.se>> wrote: Did you terminate with the "#" DTMF char? /Peter Från: freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>] För SamyGo Skickat: den 10 augusti 2012 10:38 Till: FreeSWITCH Users Help Ämne: Re: [Freeswitch-users] DTMF detection giving problems OK. Fixed that. Now, The thing is when I was testing it I never waited for the menu to end and just pressed buttons normally. And even then I couldn't get any DTMF. On Fri, Aug 10, 2012 at 1:30 PM, SamyGo <govoiper@gmail.com<mailto:govoiper@gmail.com>> wrote: is that ms ? God bless the poor callers !! Goodness. wait I'll be back. On Fri, Aug 10, 2012 at 1:23 PM, Peter Olsson <peter.olsson@visionutveckling.se<mailto:peter.olsson@visionutveckling.se>> wrote: 7 ms seems like a very short timeout to have? /Peter Från: freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>] För SamyGo Skickat: den 10 augusti 2012 10:11 Till: FreeSWITCH Users Help Ämne: Re: [Freeswitch-users] DTMF detection giving problems No Ivan , I've no issue at all with DTMFs ever. Like I said there is an Asterisk server which used torun the same IVRs and on same setup and never got such a problem. But not I'm relaying calls from Asterisk to FS and thus I've a SIP peer in between. Calls are coming in OK, I intermittently face this issue where user presses DTMFs and those digits are not recognized by FS-PlayAndGetDigits() I've lines like this in my LUA choice = session:playAndGetDigits(1, 1,1,7, "#",sound_files[1], "", "[0-9]") freeswitch.consoleLog("INFO","User Entered "..choice.." for this Survey\n") Logs for the calls without dtmf here: [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/mymenu.gsm [INFO] switch_cpp.cpp:1227 User Entered for this Survey [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16@8000hz 1 channels 20ms [DEBUG] switch_rtp.c:3795 RTP RECV DTMF 1:1280 --------------------- Another Example--------------------- [DEBUG] switch_rtp.c:3594 Correct ip/port confirmed. [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/mymenu.gsm [INFO] switch_cpp.cpp:1227 User Entered for this Survey [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16@8000hz 1 channels 20ms [DEBUG] switch_rtp.c:3795 RTP RECV DTMF 0:960 [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/thanks.gsm --------------------- Another Example--------------------- [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/mymenu.gsm [INFO] switch_cpp.cpp:1227 User Entered for this Survey [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16@8000hz 1 channels 20ms [DEBUG] switch_rtp.c:3795 RTP RECV DTMF 6:2560 [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/thanks.gsm Log for successful DTMF collected is as follows: [DEBUG] switch_rtp.c:3594 Correct ip/port confirmed. [DEBUG] switch_rtp.c:3795 RTP RECV DTMF 1:8800 [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/mymenu.gsm [DEBUG] switch_ivr_play_say.c:2034 Test Regex [1][0-9] [INFO] switch_cpp.cpp:1227 User Entered 1 for this Survey [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16@8000hz 1 channels 20ms [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/thanks.gsm ------- So I can see a pattern here. But I can't figure out this behavior. Is it because I've 1 try only ! and after just once playing of file PAGD() breaks no matter it gets DTMF or not !? Regards, Sammy On Fri, Aug 10, 2012 at 10:09 AM, ivan baydin <runtwistedrat@gmail.com<mailto:runtwistedrat@gmail.com>> wrote: Hello Sammy. should check whether the operator is not blocking dtmf I had a situation - in the same statement it worked, on the other - not processed incoming dtmf 2012/8/10 SamyGo <govoiper@gmail.com<mailto:govoiper@gmail.com>> Hello All, I've a small lua script which is just an IVR. Calls are landing on Asterisk and then they are relayed over to FS. The problem is that the IVR don't always detects what user pressed. What I've observed is that the DTMF threshold is very high and some people just press slowly/quickly and the tone duration gets low and FS don't detect anything. I've rfc2833 set for the sip trunk between asterisk and freeswitch. I've also liberal-dtmf set in my sofia external.xml profile file which somewhat got me better results but still DTMFs miss sometimes. Please note that the asterisk on which the calls are landing have never faced this issue before. Asterisk has PRI from which it receives the calls and then relay to desired FS server. Regards. Sammy _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com Join Us At ClueCon - Aug 7-9, 2012 FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com Join Us At ClueCon - Aug 7-9, 2012 FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com Join Us At ClueCon - Aug 7-9, 2012 FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com Join Us At ClueCon - Aug 7-9, 2012 FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org !DSPAM:5024cf9d32764791410969!
Not necessary to change the termination -- I do this all the time, but I have a analog phone directly tied to fs through an ata and it detects the dtmf fine. Peter Olsson <peter.olsson@visionutveckling.se> wrote:
Ok. I've never used this function, but it looks like the terminator you have given "#", should be replaced by "0123456789", to make it stop grabbing on first input digit. But as I said - I don't really know :)
Mvh Peter Olsson
Från: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] För SamyGo Skickat: den 10 augusti 2012 11:17 Till: FreeSWITCH Users Help Ämne: Re: [Freeswitch-users] DTMF detection giving problems
No, and basically that isn't needed - I only need to capture 1 digit only. and as soon as one digit is captured it can go to next porgram-line.
BR Sammy
On Fri, Aug 10, 2012 at 1:56 PM, Peter Olsson <peter.olsson@visionutveckling.se<mailto:peter.olsson@visionutveckling.se>> wrote: Did you terminate with the "#" DTMF char?
/Peter
Från: freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>] För SamyGo Skickat: den 10 augusti 2012 10:38
Till: FreeSWITCH Users Help Ämne: Re: [Freeswitch-users] DTMF detection giving problems
OK. Fixed that. Now, The thing is when I was testing it I never waited for the menu to end and just pressed buttons normally. And even then I couldn't get any DTMF.
On Fri, Aug 10, 2012 at 1:30 PM, SamyGo <govoiper@gmail.com<mailto:govoiper@gmail.com>> wrote: is that ms ? God bless the poor callers !! Goodness. wait I'll be back.
On Fri, Aug 10, 2012 at 1:23 PM, Peter Olsson <peter.olsson@visionutveckling.se<mailto:peter.olsson@visionutveckling.se>> wrote: 7 ms seems like a very short timeout to have?
/Peter
Från: freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>] För SamyGo Skickat: den 10 augusti 2012 10:11 Till: FreeSWITCH Users Help Ämne: Re: [Freeswitch-users] DTMF detection giving problems
No Ivan , I've no issue at all with DTMFs ever. Like I said there is an Asterisk server which used torun the same IVRs and on same setup and never got such a problem. But not I'm relaying calls from Asterisk to FS and thus I've a SIP peer in between. Calls are coming in OK, I intermittently face this issue where user presses DTMFs and those digits are not recognized by FS-PlayAndGetDigits() I've lines like this in my LUA
choice = session:playAndGetDigits(1, 1,1,7, "#",sound_files[1], "", "[0-9]") freeswitch.consoleLog("INFO","User Entered "..choice.." for this Survey\n")
Logs for the calls without dtmf here:
[DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/mymenu.gsm [INFO] switch_cpp.cpp:1227 User Entered for this Survey [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16@8000hz 1 channels 20ms [DEBUG] switch_rtp.c:3795 RTP RECV DTMF 1:1280
--------------------- Another Example---------------------
[DEBUG] switch_rtp.c:3594 Correct ip/port confirmed. [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/mymenu.gsm [INFO] switch_cpp.cpp:1227 User Entered for this Survey [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16@8000hz 1 channels 20ms [DEBUG] switch_rtp.c:3795 RTP RECV DTMF 0:960 [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/thanks.gsm
--------------------- Another Example---------------------
[DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/mymenu.gsm [INFO] switch_cpp.cpp:1227 User Entered for this Survey [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16@8000hz 1 channels 20ms [DEBUG] switch_rtp.c:3795 RTP RECV DTMF 6:2560 [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/thanks.gsm
Log for successful DTMF collected is as follows:
[DEBUG] switch_rtp.c:3594 Correct ip/port confirmed. [DEBUG] switch_rtp.c:3795 RTP RECV DTMF 1:8800 [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/mymenu.gsm [DEBUG] switch_ivr_play_say.c:2034 Test Regex [1][0-9] [INFO] switch_cpp.cpp:1227 User Entered 1 for this Survey [DEBUG] switch_ivr_play_say.c:1309 Codec Activated L16@8000hz 1 channels 20ms [DEBUG] switch_ivr_play_say.c:1682 done playing file /sounds/thanks.gsm -------
So I can see a pattern here. But I can't figure out this behavior. Is it because I've 1 try only ! and after just once playing of file PAGD() breaks no matter it gets DTMF or not !?
Regards, Sammy
On Fri, Aug 10, 2012 at 10:09 AM, ivan baydin <runtwistedrat@gmail.com<mailto:runtwistedrat@gmail.com>> wrote: Hello Sammy. should check whether the operator is not blocking dtmf I had a situation - in the same statement it worked, on the other - not processed incoming dtmf
2012/8/10 SamyGo <govoiper@gmail.com<mailto:govoiper@gmail.com>> Hello All,
I've a small lua script which is just an IVR. Calls are landing on Asterisk and then they are relayed over to FS. The problem is that the IVR don't always detects what user pressed. What I've observed is that the DTMF threshold is very high and some people just press slowly/quickly and the tone duration gets low and FS don't detect anything.
I've rfc2833 set for the sip trunk between asterisk and freeswitch. I've also liberal-dtmf set in my sofia external.xml profile file which somewhat got me better results but still DTMFs miss sometimes.
Please note that the asterisk on which the calls are landing have never faced this issue before. Asterisk has PRI from which it receives the calls and then relay to desired FS server.
Regards. Sammy
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
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Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
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