Hi everyone! Suddenly all outbound calls (ALL of our providers) are returning NORMAL_TEMPORARY_FAILURE on our FS server. I've been working on this for roughly four hours so I wanted to reach out. It does seem that at least with one provider the calls are getting to their servers since they show as "Failed" in their management portal. We've changed nothing, suddenly origination just stopped working. sofia/gateway/*Provider*/12145551212%20&park() Any input is appreciated, I know it's something simple, just need to be guided in the right direction. Thanks! Don
What does the log say? On Sun, 13 Dec 2020 at 22:39, Don Hawkins <hawkins@hawkinsegroup.com> wrote:
Hi everyone!
Suddenly all outbound calls (ALL of our providers) are returning NORMAL_TEMPORARY_FAILURE on our FS server. I've been working on this for roughly four hours so I wanted to reach out.
It does seem that at least with one provider the calls are getting to their servers since they show as "Failed" in their management portal.
We've changed nothing, suddenly origination just stopped working.
sofia/gateway/*Provider*/12145551212%20&park()
Any input is appreciated, I know it's something simple, just need to be guided in the right direction.
Thanks! Don _________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
-- Regards, David Villasmil email: david.villasmil.work@gmail.com phone: +34669448337
console loglevel debug sofia global siptrace on <- if you want to the traces On Sun, 13 Dec 2020 at 23:11, David Villasmil < david.villasmil.work@gmail.com> wrote:
What does the log say?
On Sun, 13 Dec 2020 at 22:39, Don Hawkins <hawkins@hawkinsegroup.com> wrote:
Hi everyone!
Suddenly all outbound calls (ALL of our providers) are returning NORMAL_TEMPORARY_FAILURE on our FS server. I've been working on this for roughly four hours so I wanted to reach out.
It does seem that at least with one provider the calls are getting to their servers since they show as "Failed" in their management portal.
We've changed nothing, suddenly origination just stopped working.
sofia/gateway/*Provider*/12145551212%20&park()
Any input is appreciated, I know it's something simple, just need to be guided in the right direction.
Thanks! Don _________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
-- Regards,
David Villasmil email: david.villasmil.work@gmail.com phone: +34669448337
-- Regards, David Villasmil email: david.villasmil.work@gmail.com phone: +34669448337
Here's the SIP trace. The only thing that catches my eye is the 503 Service Unavailable... freeswitch@heg_sip> /exit root@heg_sip:~# screen c=IN IP4 198.58.99.250 2020-12-14 00:04:16.141587 [DEBUG] switch_core_state_machine.c:621 (sofia/external/12145551212) State CONSUME_MEDIA going to sleep t=0 0 m=audio 22602 RTP/AVP 0 8 102 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:102 SPEEX/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 ------------------------------------------------------------------------ 2020-12-14 00:04:16.141587 [DEBUG] sofia.c:6933 Channel sofia/external/12145551212 entering state [calling][0] recv 355 bytes from udp/[216.53.4.1]:5060 at 00:04:16.447428: ------------------------------------------------------------------------ SIP/2.0 100 Trying Via: SIP/2.0/UDP 198.58.99.250:5080 ;branch=z9hG4bK9DQSS9r0QS78c;received=198.58.99.250;rport=5080 From: "" <sip:0000000000@198.58.99.250>;tag=52X35SSgpQtrB To: <sip:12145551212@216.53.4.1:5060> Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f Contact: <sip:216.53.4.1:5060> CSeq: 29398336 INVITE Server: sbc_5 Content-Length: 0 ------------------------------------------------------------------------ recv 419 bytes from udp/[216.53.4.1]:5060 at 00:04:16.501784: ------------------------------------------------------------------------ SIP/2.0 503 Service Unavailable Via: SIP/2.0/UDP 198.58.99.250:5080 ;branch=z9hG4bK9DQSS9r0QS78c;received=198.58.99.250;rport=5080 From: "" <sip:0000000000@198.58.99.250>;tag=52X35SSgpQtrB To: <sip:12145551212@216.53.4.1:5060
;tag=sbcsipuas_1_C20736_20201213190416427_ucs02sb04 Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f Contact: <sip:216.53.4.1:5060> CSeq: 29398336 INVITE Server: sbc_5 Content-Length: 0
------------------------------------------------------------------------ send 371 bytes to udp/[216.53.4.1]:5060 at 00:04:16.501891: ------------------------------------------------------------------------ ACK sip:12145551212@216.53.4.1:5060 SIP/2.0 Via: SIP/2.0/UDP 198.58.99.250:5080;rport;branch=z9hG4bK9DQSS9r0QS78c Max-Forwards: 70 From: "" <sip:0000000000@198.58.99.250>;tag=52X35SSgpQtrB To: <sip:12145551212@216.53.4.1:5060
;tag=sbcsipuas_1_C20736_20201213190416427_ucs02sb04 Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f CSeq: 29398336 ACK Content-Length: 0
------------------------------------------------------------------------ 2020-12-14 00:04:16.241578 [DEBUG] sofia.c:6933 Channel sofia/external/12145551212 entering state [terminated][503] 2020-12-14 00:04:16.241578 [NOTICE] sofia.c:7961 Hangup sofia/external/12145551212 [CS_CONSUME_MEDIA] [NORMAL_TEMPORARY_FAILURE] 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:543 (sofia/external/12145551212) Running State Change CS_HANGUP 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:809 (sofia/external/12145551212) Callstate Change DOWN -> HANGUP 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:811 (sofia/external/12145551212) State HANGUP 2020-12-14 00:04:16.241578 [DEBUG] mod_sofia.c:437 Channel sofia/external/12145551212 hanging up, cause: NORMAL_TEMPORARY_FAILURE 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:60 sofia/external/12145551212 Standard HANGUP, cause: NORMAL_TEMPORARY_FAILURE 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:811 (sofia/external/12145551212) State HANGUP going to sleep 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:578 (sofia/external/12145551212) State Change CS_HANGUP -> CS_REPORTING 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:543 (sofia/external/12145551212) Running State Change CS_REPORTING 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:897 (sofia/external/12145551212) State REPORTING 2020-12-14 00:04:16.241578 [DEBUG] switch_ivr_originate.c:3750 Originate Resulted in Error Cause: 41 [NORMAL_TEMPORARY_FAILURE] On Sun, Dec 13, 2020 at 5:13 PM David Villasmil < david.villasmil.work@gmail.com> wrote:
console loglevel debug sofia global siptrace on <- if you want to the traces
On Sun, 13 Dec 2020 at 23:11, David Villasmil < david.villasmil.work@gmail.com> wrote:
What does the log say?
On Sun, 13 Dec 2020 at 22:39, Don Hawkins <hawkins@hawkinsegroup.com> wrote:
Hi everyone!
Suddenly all outbound calls (ALL of our providers) are returning NORMAL_TEMPORARY_FAILURE on our FS server. I've been working on this for roughly four hours so I wanted to reach out.
It does seem that at least with one provider the calls are getting to their servers since they show as "Failed" in their management portal.
We've changed nothing, suddenly origination just stopped working.
sofia/gateway/*Provider*/12145551212%20&park()
Any input is appreciated, I know it's something simple, just need to be guided in the right direction.
Thanks! Don _________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
-- Regards,
David Villasmil email: david.villasmil.work@gmail.com phone: +34669448337
-- Regards,
David Villasmil email: david.villasmil.work@gmail.com phone: +34669448337 _________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
-- *Sincerely,* Don Hawkins CEO Hawkins Enterprise Group LLC https://hawkinsegroup.com Zello PTT <http://zello.com>: push2don P: 469-214-5044
Your FS received 503 from 216.53.4.1, what is 216.53.4.1? Best regards, /Kaiduan On Sunday, December 13, 2020, 07:10:14 p.m. EST, Don Hawkins <hawkins@hawkinsegroup.com> wrote: Here's the SIP trace. The only thing that catches my eye is the 503 Service Unavailable... freeswitch@heg_sip> /exit root@heg_sip:~# screen c=IN IP4 198.58.99.250 2020-12-14 00:04:16.141587 [DEBUG] switch_core_state_machine.c:621 (sofia/external/12145551212) State CONSUME_MEDIA going to sleep t=0 0 m=audio 22602 RTP/AVP 0 8 102 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:102 SPEEX/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 ------------------------------------------------------------------------ 2020-12-14 00:04:16.141587 [DEBUG] sofia.c:6933 Channel sofia/external/12145551212 entering state [calling][0] recv 355 bytes from udp/[216.53.4.1]:5060 at 00:04:16.447428: ------------------------------------------------------------------------ SIP/2.0 100 Trying Via: SIP/2.0/UDP 198.58.99.250:5080;branch=z9hG4bK9DQSS9r0QS78c;received=198.58.99.250;rport=5080 From: "" <sip:0000000000@198.58.99.250>;tag=52X35SSgpQtrB To: <sip:12145551212@216.53.4.1:5060> Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f Contact: <sip:216.53.4.1:5060> CSeq: 29398336 INVITE Server: sbc_5 Content-Length: 0 ------------------------------------------------------------------------ recv 419 bytes from udp/[216.53.4.1]:5060 at 00:04:16.501784: ------------------------------------------------------------------------ SIP/2.0 503 Service Unavailable Via: SIP/2.0/UDP 198.58.99.250:5080;branch=z9hG4bK9DQSS9r0QS78c;received=198.58.99.250;rport=5080 From: "" <sip:0000000000@198.58.99.250>;tag=52X35SSgpQtrB To: <sip:12145551212@216.53.4.1:5060>;tag=sbcsipuas_1_C20736_20201213190416427_ucs02sb04 Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f Contact: <sip:216.53.4.1:5060> CSeq: 29398336 INVITE Server: sbc_5 Content-Length: 0 ------------------------------------------------------------------------ send 371 bytes to udp/[216.53.4.1]:5060 at 00:04:16.501891: ------------------------------------------------------------------------ ACK sip:12145551212@216.53.4.1:5060 SIP/2.0 Via: SIP/2.0/UDP 198.58.99.250:5080;rport;branch=z9hG4bK9DQSS9r0QS78c Max-Forwards: 70 From: "" <sip:0000000000@198.58.99.250>;tag=52X35SSgpQtrB To: <sip:12145551212@216.53.4.1:5060>;tag=sbcsipuas_1_C20736_20201213190416427_ucs02sb04 Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f CSeq: 29398336 ACK Content-Length: 0 ------------------------------------------------------------------------ 2020-12-14 00:04:16.241578 [DEBUG] sofia.c:6933 Channel sofia/external/12145551212 entering state [terminated][503] 2020-12-14 00:04:16.241578 [NOTICE] sofia.c:7961 Hangup sofia/external/12145551212 [CS_CONSUME_MEDIA] [NORMAL_TEMPORARY_FAILURE] 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:543 (sofia/external/12145551212) Running State Change CS_HANGUP 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:809 (sofia/external/12145551212) Callstate Change DOWN -> HANGUP 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:811 (sofia/external/12145551212) State HANGUP 2020-12-14 00:04:16.241578 [DEBUG] mod_sofia.c:437 Channel sofia/external/12145551212 hanging up, cause: NORMAL_TEMPORARY_FAILURE 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:60 sofia/external/12145551212 Standard HANGUP, cause: NORMAL_TEMPORARY_FAILURE 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:811 (sofia/external/12145551212) State HANGUP going to sleep 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:578 (sofia/external/12145551212) State Change CS_HANGUP -> CS_REPORTING 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:543 (sofia/external/12145551212) Running State Change CS_REPORTING 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:897 (sofia/external/12145551212) State REPORTING 2020-12-14 00:04:16.241578 [DEBUG] switch_ivr_originate.c:3750 Originate Resulted in Error Cause: 41 [NORMAL_TEMPORARY_FAILURE] On Sun, Dec 13, 2020 at 5:13 PM David Villasmil <david.villasmil.work@gmail.com> wrote: console loglevel debugsofia global siptrace on <- if you want to the traces On Sun, 13 Dec 2020 at 23:11, David Villasmil <david.villasmil.work@gmail.com> wrote: What does the log say? On Sun, 13 Dec 2020 at 22:39, Don Hawkins <hawkins@hawkinsegroup.com> wrote: Hi everyone! Suddenly all outbound calls (ALL of our providers) are returning NORMAL_TEMPORARY_FAILURE on our FS server. I've been working on this for roughly four hours so I wanted to reach out. It does seem that at least with one provider the calls are getting to their servers since they show as "Failed" in their management portal. We've changed nothing, suddenly origination just stopped working. sofia/gateway/Provider/12145551212%20&park() Any input is appreciated, I know it's something simple, just need to be guided in the right direction. Thanks! Don_________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com -- Regards, David Villasmilemail: david.villasmil.work@gmail.comphone: +34669448337 -- Regards, David Villasmilemail: david.villasmil.work@gmail.comphone: +34669448337_________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com -- Sincerely, Don Hawkins CEO Hawkins Enterprise Group LLC https://hawkinsegroup.com Zello PTT: push2don P: 469-214-5044 _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
Hi there, This may be a stupid comment; if so please ignore, but ... Whilst it shouldn't matter, you are telling your outgoing provider that the call is from 0000000000. Do they reject calls with duff caller ID? best regards, Lawrence On 14 Dec 2020, at 00:09, Don Hawkins <hawkins@hawkinsegroup.com> wrote:
Here's the SIP trace. The only thing that catches my eye is the 503 Service Unavailable...
freeswitch@heg_sip> /exit root@heg_sip:~# screen c=IN IP4 198.58.99.250 2020-12-14 00:04:16.141587 [DEBUG] switch_core_state_machine.c:621 (sofia/external/12145551212) State CONSUME_MEDIA going to sleep t=0 0 m=audio 22602 RTP/AVP 0 8 102 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:102 SPEEX/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 ------------------------------------------------------------------------ 2020-12-14 00:04:16.141587 [DEBUG] sofia.c:6933 Channel sofia/external/12145551212 entering state [calling][0] recv 355 bytes from udp/[216.53.4.1]:5060 at 00:04:16.447428: ------------------------------------------------------------------------ SIP/2.0 100 Trying Via: SIP/2.0/UDP 198.58.99.250:5080;branch=z9hG4bK9DQSS9r0QS78c;received=198.58.99.250;rport=5080 From: "" <sip:0000000000@198.58.99.250>;tag=52X35SSgpQtrB To: <sip:12145551212@216.53.4.1:5060> Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f Contact: <sip:216.53.4.1:5060> CSeq: 29398336 INVITE Server: sbc_5 Content-Length: 0
------------------------------------------------------------------------ recv 419 bytes from udp/[216.53.4.1]:5060 at 00:04:16.501784: ------------------------------------------------------------------------ SIP/2.0 503 Service Unavailable Via: SIP/2.0/UDP 198.58.99.250:5080;branch=z9hG4bK9DQSS9r0QS78c;received=198.58.99.250;rport=5080 From: "" <sip:0000000000@198.58.99.250>;tag=52X35SSgpQtrB To: <sip:12145551212@216.53.4.1:5060>;tag=sbcsipuas_1_C20736_20201213190416427_ucs02sb04 Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f Contact: <sip:216.53.4.1:5060> CSeq: 29398336 INVITE Server: sbc_5 Content-Length: 0
------------------------------------------------------------------------ send 371 bytes to udp/[216.53.4.1]:5060 at 00:04:16.501891: ------------------------------------------------------------------------ ACK sip:12145551212@216.53.4.1:5060 SIP/2.0 Via: SIP/2.0/UDP 198.58.99.250:5080;rport;branch=z9hG4bK9DQSS9r0QS78c Max-Forwards: 70 From: "" <sip:0000000000@198.58.99.250>;tag=52X35SSgpQtrB To: <sip:12145551212@216.53.4.1:5060>;tag=sbcsipuas_1_C20736_20201213190416427_ucs02sb04 Call-ID: bf3b677f-b842-1239-b3a8-da7d13be054f CSeq: 29398336 ACK Content-Length: 0
------------------------------------------------------------------------ 2020-12-14 00:04:16.241578 [DEBUG] sofia.c:6933 Channel sofia/external/12145551212 entering state [terminated][503] 2020-12-14 00:04:16.241578 [NOTICE] sofia.c:7961 Hangup sofia/external/12145551212 [CS_CONSUME_MEDIA] [NORMAL_TEMPORARY_FAILURE] 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:543 (sofia/external/12145551212) Running State Change CS_HANGUP 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:809 (sofia/external/12145551212) Callstate Change DOWN -> HANGUP 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:811 (sofia/external/12145551212) State HANGUP 2020-12-14 00:04:16.241578 [DEBUG] mod_sofia.c:437 Channel sofia/external/12145551212 hanging up, cause: NORMAL_TEMPORARY_FAILURE 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:60 sofia/external/12145551212 Standard HANGUP, cause: NORMAL_TEMPORARY_FAILURE 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:811 (sofia/external/12145551212) State HANGUP going to sleep 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:578 (sofia/external/12145551212) State Change CS_HANGUP -> CS_REPORTING 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:543 (sofia/external/12145551212) Running State Change CS_REPORTING 2020-12-14 00:04:16.241578 [DEBUG] switch_core_state_machine.c:897 (sofia/external/12145551212) State REPORTING 2020-12-14 00:04:16.241578 [DEBUG] switch_ivr_originate.c:3750 Originate Resulted in Error Cause: 41 [NORMAL_TEMPORARY_FAILURE]
On Sun, Dec 13, 2020 at 5:13 PM David Villasmil <david.villasmil.work@gmail.com> wrote:
console loglevel debug sofia global siptrace on <- if you want to the traces
On Sun, 13 Dec 2020 at 23:11, David Villasmil <david.villasmil.work@gmail.com> wrote: What does the log say?
On Sun, 13 Dec 2020 at 22:39, Don Hawkins <hawkins@hawkinsegroup.com> wrote: Hi everyone!
Suddenly all outbound calls (ALL of our providers) are returning NORMAL_TEMPORARY_FAILURE on our FS server. I've been working on this for roughly four hours so I wanted to reach out.
It does seem that at least with one provider the calls are getting to their servers since they show as "Failed" in their management portal.
We've changed nothing, suddenly origination just stopped working.
sofia/gateway/Provider/12145551212%20&park()
Any input is appreciated, I know it's something simple, just need to be guided in the right direction.
Thanks! Don _________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com -- Regards,
David Villasmil email: david.villasmil.work@gmail.com phone: +34669448337 -- Regards,
David Villasmil email: david.villasmil.work@gmail.com phone: +34669448337 _________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
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Sincerely, Don Hawkins CEO Hawkins Enterprise Group LLC https://hawkinsegroup.com Zello PTT: push2don P: 469-214-5044 _________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
participants (4)
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David Villasmil
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Don Hawkins
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kaiduan xie
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Lawrence Conroy