Felix, This is good information for the documentation team. I was thinking about a how-to on setting up a SOHO PBX with FS and you've given me some great thoughts on just what that how-to should cover. I will put this subject on the agenda for next week's docs conference call. Keep on the lookout for more information on this subject. -MC Sent from my iPhone On Aug 16, 2008, at 3:28 PM, Felix Rabinovich <Felix@Rabinovich.org> wrote:

I signed up to this list when the discussion was already ongoing, so I can't reply-to the existing messages. But this is in response to Michael Collins' comments about documentation plans.

I am very technical (developer / system administrator), but I am fairly new to telephony, and I am trying to set up a PBX at home, and then set up similar PBX at my wife's small business. What I am missing most, is "use case" documentation beyond Installation and getting started.

Installation and Getting started are quite good. There are some updates that contradict previous information, but I got the system up and running in a few hours. Two inbound providers, two outbound.

Now I have some other use cases that I want to implement. For example,

* how to set-up IVR * how to check voicemails with passcode or the system recognizes caller-id and doesn't require passcode * for certain incoming caller-ids ("important client") forward the call to predefined number ("cell phone") * how to load custom music-on-hold

Obviously, this is just an example. I am sure other people have different use cases. I don't have PSTN line at home and only one ATA/extension that is connected to the server. I tried softphone / 2nd extension just to make sure that everything works, but it is not a priority for me. For others, transferring a call from one extension to another might be the most important thing. In my wife's office there will be a fax line (probably PSTN that will serve as fallback / emergency line)

I know that all these scenarios are very trivial to set up. But I can't find any guides that would show me how to do this.

Thanks Felix

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