Hello I'm trying to use userspy command. Is there anyone using this command and working ? It seems not automatic, documentation says: "You will then add to the dialplan an extension where the action is like: <action application="userspy" data="1000@192.168.1.1 ${hash(select/${domain_name}-spymap/1000}"/> The two parameters are user@domain to listen to future calls , and an optional uuid of an active call to immediately begin to barge in on. In between active calls, you'll be listening to MOH. Actually it only works for the first call to the userspy extension if the call is already established but it seems not looking for new calls. Thanks. Stefano Favaro R&D +39 345 6636386 +39 0423 733320 stefano.favaro@edistar.com Edistar Srl Via Artigianato 1 31050 Vedelago (TV), Italy Parte di Your Voice SpA YourVoice.com | LinkedIn