If a call comes in and phone a answers the call and places it on hold you can see all the held calls with the proper CID. On phone b that has a shared line of phone a you see the held call and are able to answer is but it shows the caller Id of phone a and not the caller on hold. I want to see the CID of the caller on the list of held calls and not the phones CID that has placed the call on hold. _____ From: Yehavi Bourvine [mailto:yehavi.bourvine@gmail.com] Sent: Friday, July 17, 2015 11:41 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] shared line or other suggestion Here is works ok in this situation. can you please give an example of what exactly happens, what you see and what you expect to see? Regards, __Yehavi: 2015-07-17 16:41 GMT+03:00 Jason Holden <jason.holden@start.ca>: I am currently trying to have the ability to place a call on hold and be able to pick the call up from a displayed list on a group of Polycom phones. I am currently using shared line but when the main phone places a call on hold the shared lines to not show the held call with the remote user CID but the primary phonesCID information. Does anyone have a recommendation that'll work better. I want to be able to see the remote CID of the caller who is on hold. _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org