No video when calling into conference with Cisco Jabber
We are getting audio only but no video when calling into conference with Cisco Jabber. Other SIP video clients (e.g Jabber) calling into the conference are OK. Sip negotiations are fine, SDP is fine and all parties agreeing on H.264 codec. The log (at debug level) doesn't show any relevant errors or warnings. Any ideas what can be wrong and/or how to troubleshoot the problem? Thank you *Ari *
look at a pcap see if they are sending at all. if you are not seeing any video and not seeing any errors then I suspect we are not getting anything. Check capture at the client side and freeswitch side, this could be all kinds of things from nat config to broken client
On Jun 22, 2018, at 10:31 AM, Ari Sonesh <asonesh@gmail.com> wrote:
We are getting audio only but no video when calling into conference with Cisco Jabber.
Other SIP video clients (e.g Jabber) calling into the conference are OK.
Sip negotiations are fine, SDP is fine and all parties agreeing on H.264 codec.
The log (at debug level) doesn't show any relevant errors or warnings.
Any ideas what can be wrong and/or how to troubleshoot the problem?
Thank you
Thank you for your input. Jabber is not sending video (doesn't even activate the camera) to FS, but it does send it to test sites e.g. 8378@easymeeting.net <http://dialing:%C2%A08378@easymeeting.net/>. We suspect that the reason is that a=sendrecieve is missing for the video media from the FS SDP. Is there a way to force it? On Fri, Jul 13, 2018 at 1:44 PM Michael Jerris <mike@jerris.com> wrote:
look at a pcap see if they are sending at all. if you are not seeing any video and not seeing any errors then I suspect we are not getting anything. Check capture at the client side and freeswitch side, this could be all kinds of things from nat config to broken client
On Jun 22, 2018, at 10:31 AM, Ari Sonesh <asonesh@gmail.com> wrote:
We are getting audio only but no video when calling into conference with Cisco Jabber.
Other SIP video clients (e.g Jabber) calling into the conference are OK.
Sip negotiations are fine, SDP is fine and all parties agreeing on H.264 codec.
The log (at debug level) doesn't show any relevant errors or warnings.
Any ideas what can be wrong and/or how to troubleshoot the problem?
Thank you
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My only suggestion is what I had in my previous message, to look if the client is actually sending any video. If not, you should talk to whoever makes that client and ask them why.
On Jun 22, 2018, at 10:31 AM, Ari Sonesh <asonesh@gmail.com> wrote:
We are getting audio only but no video when calling into conference with Cisco Jabber.
Other SIP video clients (e.g Jabber) calling into the conference are OK.
Sip negotiations are fine, SDP is fine and all parties agreeing on H.264 codec.
The log (at debug level) doesn't show any relevant errors or warnings.
Any ideas what can be wrong and/or how to troubleshoot the problem?
Thank you
Ari
participants (2)
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Ari Sonesh
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Michael Jerris