Hi Phil About FS docs, there are a lot info for some features, sometimes it seems to be reduce to the minimun. However, as FS is an opensource each module, interface and even the wiki depend on their community. For example, I just search in the wiki about your voicemail question, and I got it in less than 5 minutes: https://wiki.freeswitch.org/wiki/Voicemail On the other hand, there are others features that we have to search more to get it done or to understand how it works ... like valet parking, parking, hold, fifo or callcenter, etc, etc because there are a lot of scenaries that could be quite hard to document all of them. As FS is very powerful, and sometimes a feature can be archived from several ways, If every one who got feature working and take the time to document and post it in the wiki, could be nice. I have access to other solutions (comercial and opensource), and I have to said their docs sometimes does not cover all at all, soon or later you get in the dark trying to get something working. About FS, my opinion is: FS rocks! And the FS community is fantastic, their user list is awesome, you make a question, and you can get an answer asap as you can search in archives because some question has been already answered. Certainly, the wiki need more work to get all info well structured, coherent and explained but I think it can not rely on FS team only, and the community can help (and it help) in keep the wiki updated on the messeaure of their possibilities Regards On 10/01/2013 01:13 PM, Phil Mickelson wrote:

Avi,

I appreciate the response. I have found that before but unfortunately, it doesn't answer my question. I'm still searching for complete documentation.

Let me add a couple of things also:

1. I have bought all the books: 1.06, 1.2 and the Cookbook. I read the 1.06 book cover to cover. Never did that before and I've been in this business for 35 years. 2. I paid for and attended ClueCon in August. Had a great time. One of the best conferences I've ever attended.

I understand this is open source. No, I haven't paid anything directly for the software. I don't expect anything for free. But, if I have no way of getting answers on my own I'm stuck with two options: Either keep searching in the dark, or go back to Asterisk. Asterisk isn't as fast or capable (at least from what I've seen) as FreeSWITCH. One of my big hot-buttons is multi-tenant. After much struggling I've finally be able to get that to work, again, through no help of the docs. I plan to add my own chapter with a full explanation of how to make this work (if I stick around that long!).

Sometimes it doesn't matter how good the product is.

Thank you again for taking the time to respond.

Regards, Phil Mickelson

You can send calls to the VM of a specific account, e.g. 1234:

<action application="voicemail" data="default ${domain_name} 1234"/>

You have to make sure they can check appropriately, too. -Avi

On Tue, Oct 1, 2013 at 5:56 PM, Phil Mickelson <phil at cappgen.com <http://lists.freeswitch.org/mailman/listinfo/freeswitch-users>> wrote:

...

/ Hello, />/ />/ Is there anywhere in the documentation where I can go and get a list of />/ options available for any particular section of FreeSWITCH. To be more />/ specific; I was looking for the options that I could use in the Directory />/ XML files. For example, I was looking to find if I could specify the VM />/ box for an extension so that multiple extensions would feed the same />/ mailbox. After much searching I did find the "mailbox" setting. However, />/ this took a long time and I just happened on it in a sample. />/ />/ I've now done this for several months and just want to find out if I'm />/ missing something (easy, hard, or I'm just stupid) or it just doesn't exist />/ and I need to continue searching like I do. />/ />/ Thank you. />/ />/ Phil Mickelson / / /

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