I want to implement a little feature, when client in on a queue of mod_callcenter, and is able to press *1 if he want to leave a message. <action application="answer"/> <action application="bind_meta_app" data="1 a s transfer::cvm_3 XML public"/> <action application="callcenter" data="$1"/> Generally it works, but DTMF sometimes (3 of 5) times are not seen (as if it is missng) and pressing *1 together is a success on a third or forurth try. When I use other applications like ivr DTMF works prefectly. Is this a bug? -- Kamil Nigmatullin Tel: 77272323748 mob: 7 (707) 2517003 Skype: kamil.nigmatullin
Check the logs when it doesn't work On Tue, Sep 13, 2016 at 12:19 PM, Kamil Nigmatullin < kamil.nigmatullin@gmail.com> wrote:
I want to implement a little feature, when client in on a queue of mod_callcenter, and is able to press *1 if he want to leave a message.
<action application="answer"/> <action application="bind_meta_app" data="1 a s transfer::cvm_3 XML public"/> <action application="callcenter" data="$1"/>
Generally it works, but DTMF sometimes (3 of 5) times are not seen (as if it is missng) and pressing *1 together is a success on a third or forurth try. When I use other applications like ivr DTMF works prefectly.
Is this a bug?
-- Kamil Nigmatullin Tel: 77272323748 mob: 7 (707) 2517003 Skype: kamil.nigmatullin
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Log shows each time when I press the button. 2016-09-14 4:42 GMT+06:00 Abaci B <abaci64@gmail.com>:
Check the logs when it doesn't work
On Tue, Sep 13, 2016 at 12:19 PM, Kamil Nigmatullin < kamil.nigmatullin@gmail.com> wrote:
I want to implement a little feature, when client in on a queue of mod_callcenter, and is able to press *1 if he want to leave a message.
<action application="answer"/> <action application="bind_meta_app" data="1 a s transfer::cvm_3 XML public"/> <action application="callcenter" data="$1"/>
Generally it works, but DTMF sometimes (3 of 5) times are not seen (as if it is missng) and pressing *1 together is a success on a third or forurth try. When I use other applications like ivr DTMF works prefectly.
Is this a bug?
-- Kamil Nigmatullin Tel: 77272323748 mob: 7 (707) 2517003 Skype: kamil.nigmatullin
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Kamil Nigmatullin Tel: 77272323748 mob: 7 (707) 2517003 Skype: kamil.nigmatullin
Kamil, Are you saying that 'When DTMF is not seen' that the log shows it's being received? Either way I would do this.. 1. Reduce the variables in your scenario by connecting a phone directly to FreeSWITCH 2. Ensure your phone is sending DTMF in accordance with RFC2833 3. Run a packet capture on the FreeSWITCH box 4. Make a call, push all the digits (0 - 9, * and #) 5. Ensure all the values arrived 6. If they did, compare to FreeSWITCH logs, make sure FS saw the values too Good luck, Ben On Wed, Sep 14, 2016 at 5:56 AM, Kamil Nigmatullin < kamil.nigmatullin@gmail.com> wrote:
Log shows each time when I press the button.
2016-09-14 4:42 GMT+06:00 Abaci B <abaci64@gmail.com>:
Check the logs when it doesn't work
On Tue, Sep 13, 2016 at 12:19 PM, Kamil Nigmatullin < kamil.nigmatullin@gmail.com> wrote:
I want to implement a little feature, when client in on a queue of mod_callcenter, and is able to press *1 if he want to leave a message.
<action application="answer"/> <action application="bind_meta_app" data="1 a s transfer::cvm_3 XML public"/> <action application="callcenter" data="$1"/>
Generally it works, but DTMF sometimes (3 of 5) times are not seen (as if it is missng) and pressing *1 together is a success on a third or forurth try. When I use other applications like ivr DTMF works prefectly.
Is this a bug?
-- Kamil Nigmatullin Tel: 77272323748 mob: 7 (707) 2517003 Skype: kamil.nigmatullin
____________________________________________________________ _____________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Kamil Nigmatullin Tel: 77272323748 mob: 7 (707) 2517003 Skype: kamil.nigmatullin
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- All the best, Ben Cropley 07539 366 905
participants (3)
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Abaci B
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Benjamin Cropley
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Kamil Nigmatullin