conference not working
Hello, When an external user dials calls the main number they get asked to a conference number. They input it and get connected to a conference. When a local registered user dials the same conference number they get connected to a new conference. I need them both to be on the same conference. So if a user whether from internal or external dial a conference number they get transferred to the same conference. EX: External calls in and gets IVR. IVR says please enter conference number user inputs 3001 they go to 3001 Internal user dial from his phone 3001 he goes into conference 3001@X.XX.X where X is the IP address of the FS box. They don't see each other. Thanks,
This is a problem in your configuration... You should post your dialplan that handles both of these calls so someone can possibly point out the error On 1/21/14 10:01 AM, "Joli Martinez" <mrjoli021@gmail.com> wrote:
Hello,
When an external user dials calls the main number they get asked to a conference number. They input it and get connected to a conference. When a local registered user dials the same conference number they get connected to a new conference.
I need them both to be on the same conference. So if a user whether from internal or external dial a conference number they get transferred to the same conference.
EX: External calls in and gets IVR. IVR says please enter conference number user inputs 3001 they go to 3001 Internal user dial from his phone 3001 he goes into conference 3001@X.XX.X where X is the IP address of the FS box.
They don't see each other.
Thanks, _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
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Thanks, Once I looked at the config I realized that the default.xml was going to "conference-IP" and the IVR was just going to the conference. Changed it and it worked. Thanks again, On Jan 21, 2014, at 11:08 AM, Ken Rice <krice@freeswitch.org> wrote:
This is a problem in your configuration... You should post your dialplan that handles both of these calls so someone can possibly point out the error
On 1/21/14 10:01 AM, "Joli Martinez" <mrjoli021@gmail.com> wrote:
Hello,
When an external user dials calls the main number they get asked to a conference number. They input it and get connected to a conference. When a local registered user dials the same conference number they get connected to a new conference.
I need them both to be on the same conference. So if a user whether from internal or external dial a conference number they get transferred to the same conference.
EX: External calls in and gets IVR. IVR says please enter conference number user inputs 3001 they go to 3001 Internal user dial from his phone 3001 he goes into conference 3001@X.XX.X where X is the IP address of the FS box.
They don't see each other.
Thanks, _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Ken http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org irc.freenode.net #freeswitch Twitter: @FreeSWITCH
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
You probably have ${domain_name} configured in the conference name. Remove that and you will end up in the same conference. /Peter 2014/1/21 Joli Martinez <mrjoli021@gmail.com>
Hello,
When an external user dials calls the main number they get asked to a conference number. They input it and get connected to a conference. When a local registered user dials the same conference number they get connected to a new conference.
I need them both to be on the same conference. So if a user whether from internal or external dial a conference number they get transferred to the same conference.
EX: External calls in and gets IVR. IVR says please enter conference number user inputs 3001 they go to 3001 Internal user dial from his phone 3001 he goes into conference 3001@X.XX.Xwhere X is the IP address of the FS box.
They don't see each other.
Thanks, _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
That worked Thanks, On Jan 21, 2014, at 11:17 AM, Peter Olsson <peter@olssononline.se> wrote:
You probably have ${domain_name} configured in the conference name. Remove that and you will end up in the same conference.
/Peter
2014/1/21 Joli Martinez <mrjoli021@gmail.com> Hello,
When an external user dials calls the main number they get asked to a conference number. They input it and get connected to a conference. When a local registered user dials the same conference number they get connected to a new conference.
I need them both to be on the same conference. So if a user whether from internal or external dial a conference number they get transferred to the same conference.
EX: External calls in and gets IVR. IVR says please enter conference number user inputs 3001 they go to 3001 Internal user dial from his phone 3001 he goes into conference 3001@X.XX.X where X is the IP address of the FS box.
They don't see each other.
Thanks, _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (3)
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Joli Martinez
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Ken Rice
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Peter Olsson