Well, I guess you can say the request is stemming from a matter of "privacy" ;) ... A user is paranoid someone can dial their extension via intercom and not realize what's going on and allow the user to listen in to what's going on in their office without them knowing. The intercom w/ mute allows the user's phone to be automatically muted until the dialed user un-mutes it. I think it's pretty common in commercial intercom implementations, although, I'm not sure if it's a proprietary feature or how it's even implemented at the SIP level. Cheers, Gabe On Wed, Apr 28, 2010 at 3:04 PM, Michael Collins <msc@freeswitch.org> wrote:

On Tue, Apr 27, 2010 at 2:29 PM, Gabriel Kuri <gkuri@ieee.org> wrote:

...

Is there support for dialing an extension and automatically answering and muting the dialed extension? I found this page on the wiki, but it doesn't mention anything about automaticaly muting the call?

http://wiki.freeswitch.org/wiki/Intercom

Cheers, Gabe

Just curious - what are you doing that requires a mute? In any case, possibly the methods presented here would be of use in your scenario: http://wiki.freeswitch.org/wiki/Conferencing_and_Intercom -MC

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With the Aastra phones, and I expect with others, you can set that in the phone's config. There is usually a config option that tells the phone to answer an intercom call with the microphone muted. You can build an option in your provisioning system that sets the behaviour on a per extension basis. It wouldn't be something you can set on a per-call basis with this method, but it doesn't sound like that is a problem in this case. -Tim Yehavi Bourvine wrote:

That's how it is usually implemented on the "old key systems",; people are used to it and want it.

When you call someone via the intercom the remote side answers automatically but the microphone is muted. He/she has to pickup the handset/speaker to have two way audio.

Regards, __Yehavi:

2010/4/29 Gabriel Kuri <gkuri@ieee.org <mailto:gkuri@ieee.org>>

Well, I guess you can say the request is stemming from a matter of "privacy" ;) ...

A user is paranoid someone can dial their extension via intercom and not realize what's going on and allow the user to listen in to what's going on in their office without them knowing. The intercom w/ mute allows the user's phone to be automatically muted until the dialed user un-mutes it. I think it's pretty common in commercial intercom implementations, although, I'm not sure if it's a proprietary feature or how it's even implemented at the SIP level.

Cheers, Gabe

On Wed, Apr 28, 2010 at 3:04 PM, Michael Collins <msc@freeswitch.org <mailto:msc@freeswitch.org>> wrote:

On Tue, Apr 27, 2010 at 2:29 PM, Gabriel Kuri <gkuri@ieee.org <mailto:gkuri@ieee.org>> wrote:

Is there support for dialing an extension and automatically answering and muting the dialed extension? I found this page on the wiki, but it doesn't mention anything about automaticaly muting the call?

http://wiki.freeswitch.org/wiki/Intercom

Cheers, Gabe

Just curious - what are you doing that requires a mute? In any case, possibly the methods presented here would be of use in your scenario: http://wiki.freeswitch.org/wiki/Conferencing_and_Intercom -MC

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