How to populate Voice recording metadata with custom CRM data?
Hi All, I am using Freeswitch 1.0.4 (Latest Windows Installer version) on Windows 7 Ultimate for testing Assuming an outbound call, what would be the most sensible approach to pass custom CRM data into the voice-recording? I would like the voice recording of the call to include the customers social security number in the file title, or even metadata. In other words, is there a way to pass custom info, at time of call, to the dialplan for use in the creating the voice recording. Any pointers would be much appreciated Rgds Roly
There are channel vars that all begin record_ Check the wiki and default config example in the dp On Jan 31, 2010 12:18 AM, "Roly Maz" <rm@callrica.co.za> wrote: Hi All, I am using Freeswitch 1.0.4 (Latest Windows Installer version) on Windows 7 Ultimate for testing Assuming an outbound call, what would be the most sensible approach to pass custom CRM data into the voice-recording? I would like the voice recording of the call to include the customers social security number in the file title, or even metadata. In other words, is there a way to pass custom info, at time of call, to the dialplan for use in the creating the voice recording. Any pointers would be much appreciated Rgds Roly _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
There is a later windows installer on the downloads site as well http://files.freeswitch.org/windows_installer/ On Jan 31, 2010, at 1:05 AM, Roly Maz wrote:
Hi All,
I am using Freeswitch 1.0.4 (Latest Windows Installer version) on Windows 7 Ultimate for testing
participants (3)
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Anthony Minessale
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Michael Jerris
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Roly Maz