Re: [Freeswitch-users] [ERR] sofia_reg.c:2110 "some gateway" Registration Failed with status Unauthorized [401]. failure #37 (Snabel Kaabiya)
Hi, please see my answers inline: Thanks, Snabel
---------- Forwarded message ---------- From: Steven Ayre <steveayre@gmail.com> To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Cc: Date: Sun, 6 Apr 2014 09:59:43 -0400 Subject: Re: [Freeswitch-users] [ERR] sofia_reg.c:2110 "some gateway" Registration Failed with status Unauthorized [401]. failure #37 (Snabel Kaabiya) According to https://wiki.freeswitch.org/wiki/Provider_Configuration:_DIDLogic nothing particularly special is required. What you have should work.
Does this gateway ever register successfully - does it register fine then start getting the 401 later, or does it never register at all. If the latter perhaps the username/password is incorrect? If it works at first then starts to fail then it might be an error at DIDLogic's end and I suggest you contact them to find out what is causing the 401.
[SNABEL] the gateway registers fine then start getting the 401 later, it works at first then starts to fail. i'm not sure it's an error at DIDLogic's end. because we have another server with freeswitch verion: FreeSWITCH Version 1.2.12+git~20130806T202138Z~22ab34c507 (git 22ab34c 2013-08-06 20:21:38Z) which works fine, we don't get this error there...
Also any modifications to the gateway (eg changing password) take more than reloadxml to take effect. You need to run 'sofia profile <profilename> killgw <gateway>', wait for the gateway to be removed (gives a log message or check via 'sofia status gateway') then 'sofia profile <name> rescan' to add the gateway with the new settings. Or restart FreeSWITCH.
[SNABEL] i did restarted freeswitch.
By the way sip_cid_type is a variable not a parameter. See http://wiki.freeswitch.org/wiki/Sofia_Configuration_Files#Variables - but unknown parameters are ignored so it should make no difference to registration; ping, ping-max and caller-id-in-from should also have no effect on registration.
[SNABEL] i see, so i could just remove them...
-Steve
On 6 April 2014 03:37, Snabel Kabiya <snabel@lexifone.com> wrote:
Hi All,
I'm still getting this error:
[ERR] sofia_reg.c:2110 DIDLogic Registration Failed with status Unauthorized [401]. failure #72
I've looked at SIP trace and freeswitch logs but i can't figure out what's causing the registration failure.
here is more info on the issue, i would really appreciate your help guys.
*Server: * Linux Ubuntu-1204-precise-64-minimal 3.5.0-34-generic #55~precise1-Ubuntu SMP Fri Jun 7 16:25:50 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
*freeswitch version:* FreeSWITCH Version 1.2.23+git~20140317T213443Z~769a03a629~64bit (git 769a03a 2014-03-17 21:34:43Z 64bit)
*Gateway configuration:* <gateway name="DIDLogic"> <param name="username" value="username"/> <param name="realm" value="sip.de.didlogic.net"/> <param name="password" value="password"/> <param name="register" value="true"/> <param name="context" value="public"/> <param name="caller-id-in-from" value="true"/> <param name="sip_cid_type" value="none"/> <param name="ping" value="30"/> <param name="ping-max" value="3"/> </gateway>
*SIP trace:*
2014-04-06 09:32:05.472850 [NOTICE] sofia_reg.c:423 Registering DIDLogic send 894 bytes to udp/[46.165.252.40]:5060 at 06:32:05.492557:
------------------------------------------------------------------------ REGISTER sip:sip.de.didlogic.net;transport=udp SIP/2.0 Via: SIP/2.0/UDP 144.76.98.11:5080;rport;branch=z9hG4bKUZ0p2Fjget1KN Max-Forwards: 70 From: <sip:95299@sip.de.didlogic.net>;tag=XK0KSD17jemDN To: <sip:95299@sip.de.didlogic.net> Call-ID: de332712-ba83-11e3-b33f-0dc96adc5bb0 CSeq: 57892398 REGISTER Contact: <sip:gw+DIDLogic@144.76.98.11:5080;transport=udp;gw=DIDLogic> Expires: 3600 User-Agent: FreeSWITCH-mod_sofia/1.2.23+git~20140317T213443Z~769a03a629~64bit Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY Supported: path, replaces Authorization: Digest username="username", realm="sip.de.didlogic.net", nonce="U0DtvVNA7JFDwqn/iKN2y0i7jjJF/xDpK+45ZYA=", cnonce="tZUwATUmEjKDKHBU0sVf8A", algorithm=MD5, uri="sip: sip.de.didlogic.net;transport=udp", response="8aaadef8769d2234def69a699c53f95c", qop=auth, nc=0000018e Content-Length: 0
------------------------------------------------------------------------ recv 446 bytes from udp/[46.165.252.40]:5060 at 06:32:05.520506:
------------------------------------------------------------------------ SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 144.76.98.11:5080 ;rport=5080;branch=z9hG4bKUZ0p2Fjget1KN From: <sip:95299@sip.de.didlogic.net>;tag=XK0KSD17jemDN To: <sip:95299@sip.de.didlogic.net
;tag=b27e1a1d33761e85846fc98f5f3a7e58.437e Call-ID: de332712-ba83-11e3-b33f-0dc96adc5bb0 CSeq: 57892398 REGISTER WWW-Authenticate: Digest realm="sip.de.didlogic.net", nonce="U0D2EVNA9OVIqS6bUrch5649kHnuK6PXK/Fii4A=", qop="auth" Content-Length: 0
------------------------------------------------------------------------ send 894 bytes to udp/[46.165.252.40]:5060 at 06:32:05.520845:
------------------------------------------------------------------------ REGISTER sip:sip.de.didlogic.net;transport=udp SIP/2.0 Via: SIP/2.0/UDP 144.76.98.11:5080;rport;branch=z9hG4bKv8SF4a3KB3Q6g Max-Forwards: 70 From: <sip:95299@sip.de.didlogic.net>;tag=XK0KSD17jemDN To: <sip:95299@sip.de.didlogic.net> Call-ID: de332712-ba83-11e3-b33f-0dc96adc5bb0 CSeq: 57892399 REGISTER Contact: <sip:gw+DIDLogic@144.76.98.11:5080;transport=udp;gw=DIDLogic> Expires: 3600 User-Agent: FreeSWITCH-mod_sofia/1.2.23+git~20140317T213443Z~769a03a629~64bit Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY Supported: path, replaces Authorization: Digest username="username", realm="sip.de.didlogic.net", nonce="U0D2EVNA9OVIqS6bUrch5649kHnuK6PXK/Fii4A=", cnonce="tZUwATUmEjKDKHBU0sVf8A", algorithm=MD5, uri="sip: sip.de.didlogic.net;transport=udp", response="3dc99375cf925ad9af145899dcf83b1a", qop=auth, nc=0000018f Content-Length: 0
------------------------------------------------------------------------ recv 446 bytes from udp/[46.165.252.40]:5060 at 06:32:05.536657:
------------------------------------------------------------------------ SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 144.76.98.11:5080 ;rport=5080;branch=z9hG4bKv8SF4a3KB3Q6g From: <sip:95299@sip.de.didlogic.net>;tag=XK0KSD17jemDN To: <sip:95299@sip.de.didlogic.net
;tag=b27e1a1d33761e85846fc98f5f3a7e58.b648 Call-ID: de332712-ba83-11e3-b33f-0dc96adc5bb0 CSeq: 57892399 REGISTER WWW-Authenticate: Digest realm="sip.de.didlogic.net", nonce="U0D2EVNA9OUTYGscaPkV4MvAB1IDDtpQK/FjjIA=", qop="auth" Content-Length: 0
------------------------------------------------------------------------ 2014-04-06 09:32:05.532842 [ERR] sofia_reg.c:2110 DIDLogic Registration Failed with status Unauthorized [401]. failure #72 2014-04-06 09:32:06.472844 [WARNING] sofia_reg.c:478 DIDLogic Failed Registration [904], setting retry to 2160 seconds.
i'm not sure it's an error at DIDLogic's end. because we have another server with freeswitch verion: FreeSWITCH Version 1.2.12+git~20130806T202138Z~22ab34c507 (git 22ab34c 2013-08-06 20:21:38Z) which works fine, we don't get this error there...
Are they using the same account? That could conceivable cause issues, you'd need to check with DIDLogic if they support that. Since you have a working and non-working servers you could compare the requests to see what differs between them. -Steve On 6 April 2014 10:29, Snabel Kabiya <snabel@lexifone.com> wrote:
Hi,
please see my answers inline:
Thanks, Snabel
---------- Forwarded message ---------- From: Steven Ayre <steveayre@gmail.com> To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Cc: Date: Sun, 6 Apr 2014 09:59:43 -0400 Subject: Re: [Freeswitch-users] [ERR] sofia_reg.c:2110 "some gateway" Registration Failed with status Unauthorized [401]. failure #37 (Snabel Kaabiya) According to https://wiki.freeswitch.org/wiki/Provider_Configuration:_DIDLogicnothing particularly special is required. What you have should work.
Does this gateway ever register successfully - does it register fine then start getting the 401 later, or does it never register at all. If the latter perhaps the username/password is incorrect? If it works at first then starts to fail then it might be an error at DIDLogic's end and I suggest you contact them to find out what is causing the 401.
[SNABEL] the gateway registers fine then start getting the 401 later, it works at first then starts to fail. i'm not sure it's an error at DIDLogic's end. because we have another server with freeswitch verion: FreeSWITCH Version 1.2.12+git~20130806T202138Z~22ab34c507 (git 22ab34c 2013-08-06 20:21:38Z) which works fine, we don't get this error there...
Also any modifications to the gateway (eg changing password) take more than reloadxml to take effect. You need to run 'sofia profile <profilename> killgw <gateway>', wait for the gateway to be removed (gives a log message or check via 'sofia status gateway') then 'sofia profile <name> rescan' to add the gateway with the new settings. Or restart FreeSWITCH.
[SNABEL] i did restarted freeswitch.
By the way sip_cid_type is a variable not a parameter. See http://wiki.freeswitch.org/wiki/Sofia_Configuration_Files#Variables - but unknown parameters are ignored so it should make no difference to registration; ping, ping-max and caller-id-in-from should also have no effect on registration.
[SNABEL] i see, so i could just remove them...
-Steve
On 6 April 2014 03:37, Snabel Kabiya <snabel@lexifone.com> wrote:
Hi All,
I'm still getting this error:
[ERR] sofia_reg.c:2110 DIDLogic Registration Failed with status Unauthorized [401]. failure #72
I've looked at SIP trace and freeswitch logs but i can't figure out what's causing the registration failure.
here is more info on the issue, i would really appreciate your help guys.
*Server: * Linux Ubuntu-1204-precise-64-minimal 3.5.0-34-generic #55~precise1-Ubuntu SMP Fri Jun 7 16:25:50 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
*freeswitch version:* FreeSWITCH Version 1.2.23+git~20140317T213443Z~769a03a629~64bit (git 769a03a 2014-03-17 21:34:43Z 64bit)
*Gateway configuration:* <gateway name="DIDLogic"> <param name="username" value="username"/> <param name="realm" value="sip.de.didlogic.net"/> <param name="password" value="password"/> <param name="register" value="true"/> <param name="context" value="public"/> <param name="caller-id-in-from" value="true"/> <param name="sip_cid_type" value="none"/> <param name="ping" value="30"/> <param name="ping-max" value="3"/> </gateway>
*SIP trace:*
2014-04-06 09:32:05.472850 [NOTICE] sofia_reg.c:423 Registering DIDLogic send 894 bytes to udp/[46.165.252.40]:5060 at 06:32:05.492557:
------------------------------------------------------------------------ REGISTER sip:sip.de.didlogic.net;transport=udp SIP/2.0 Via: SIP/2.0/UDP 144.76.98.11:5080;rport;branch=z9hG4bKUZ0p2Fjget1KN Max-Forwards: 70 From: <sip:95299@sip.de.didlogic.net>;tag=XK0KSD17jemDN To: <sip:95299@sip.de.didlogic.net> Call-ID: de332712-ba83-11e3-b33f-0dc96adc5bb0 CSeq: 57892398 REGISTER Contact: <sip:gw+DIDLogic@144.76.98.11:5080 ;transport=udp;gw=DIDLogic> Expires: 3600 User-Agent: FreeSWITCH-mod_sofia/1.2.23+git~20140317T213443Z~769a03a629~64bit Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY Supported: path, replaces Authorization: Digest username="username", realm="sip.de.didlogic.net", nonce="U0DtvVNA7JFDwqn/iKN2y0i7jjJF/xDpK+45ZYA=", cnonce="tZUwATUmEjKDKHBU0sVf8A", algorithm=MD5, uri="sip: sip.de.didlogic.net;transport=udp", response="8aaadef8769d2234def69a699c53f95c", qop=auth, nc=0000018e Content-Length: 0
------------------------------------------------------------------------ recv 446 bytes from udp/[46.165.252.40]:5060 at 06:32:05.520506:
------------------------------------------------------------------------ SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 144.76.98.11:5080 ;rport=5080;branch=z9hG4bKUZ0p2Fjget1KN From: <sip:95299@sip.de.didlogic.net>;tag=XK0KSD17jemDN To: <sip:95299@sip.de.didlogic.net
;tag=b27e1a1d33761e85846fc98f5f3a7e58.437e Call-ID: de332712-ba83-11e3-b33f-0dc96adc5bb0 CSeq: 57892398 REGISTER WWW-Authenticate: Digest realm="sip.de.didlogic.net", nonce="U0D2EVNA9OVIqS6bUrch5649kHnuK6PXK/Fii4A=", qop="auth" Content-Length: 0
------------------------------------------------------------------------ send 894 bytes to udp/[46.165.252.40]:5060 at 06:32:05.520845:
------------------------------------------------------------------------ REGISTER sip:sip.de.didlogic.net;transport=udp SIP/2.0 Via: SIP/2.0/UDP 144.76.98.11:5080;rport;branch=z9hG4bKv8SF4a3KB3Q6g Max-Forwards: 70 From: <sip:95299@sip.de.didlogic.net>;tag=XK0KSD17jemDN To: <sip:95299@sip.de.didlogic.net> Call-ID: de332712-ba83-11e3-b33f-0dc96adc5bb0 CSeq: 57892399 REGISTER Contact: <sip:gw+DIDLogic@144.76.98.11:5080 ;transport=udp;gw=DIDLogic> Expires: 3600 User-Agent: FreeSWITCH-mod_sofia/1.2.23+git~20140317T213443Z~769a03a629~64bit Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY Supported: path, replaces Authorization: Digest username="username", realm="sip.de.didlogic.net", nonce="U0D2EVNA9OVIqS6bUrch5649kHnuK6PXK/Fii4A=", cnonce="tZUwATUmEjKDKHBU0sVf8A", algorithm=MD5, uri="sip: sip.de.didlogic.net;transport=udp", response="3dc99375cf925ad9af145899dcf83b1a", qop=auth, nc=0000018f Content-Length: 0
------------------------------------------------------------------------ recv 446 bytes from udp/[46.165.252.40]:5060 at 06:32:05.536657:
------------------------------------------------------------------------ SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 144.76.98.11:5080 ;rport=5080;branch=z9hG4bKv8SF4a3KB3Q6g From: <sip:95299@sip.de.didlogic.net>;tag=XK0KSD17jemDN To: <sip:95299@sip.de.didlogic.net
;tag=b27e1a1d33761e85846fc98f5f3a7e58.b648 Call-ID: de332712-ba83-11e3-b33f-0dc96adc5bb0 CSeq: 57892399 REGISTER WWW-Authenticate: Digest realm="sip.de.didlogic.net", nonce="U0D2EVNA9OUTYGscaPkV4MvAB1IDDtpQK/FjjIA=", qop="auth" Content-Length: 0
------------------------------------------------------------------------ 2014-04-06 09:32:05.532842 [ERR] sofia_reg.c:2110 DIDLogic Registration Failed with status Unauthorized [401]. failure #72 2014-04-06 09:32:06.472844 [WARNING] sofia_reg.c:478 DIDLogic Failed Registration [904], setting retry to 2160 seconds.
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participants (2)
-
Snabel Kabiya
-
Steven Ayre