Problems with DTMF and * on inbound leg
i am using socket outbound and if an inbound call comes in, i answer the call and play a soundfile for the caller. if the caller presses the dtmf key * the playback is stopped and i receive an channel_execute_complete playback for this file. this only happens with the * - the other keys do nothing (as i whish). i there somewhere a default setting for this, which i can turn off? i looked through all conf-files, but could not find enything. for my tests i use the default 1000 user as inbound. in the ivr.conf.xml i found something with menu-top and digits *. i commented this line out, but this didn't change anything. thanks for your help.
set the variable playback_terminators=none before you execute playback. On Tue, Nov 18, 2008 at 6:21 AM, Dennis <odermann@googlemail.com> wrote:
i am using socket outbound and if an inbound call comes in, i answer the call and play a soundfile for the caller.
if the caller presses the dtmf key * the playback is stopped and i receive an channel_execute_complete playback for this file. this only happens with the * - the other keys do nothing (as i whish).
i there somewhere a default setting for this, which i can turn off? i looked through all conf-files, but could not find enything.
for my tests i use the default 1000 user as inbound. in the ivr.conf.xml i found something with menu-top and digits *. i commented this line out, but this didn't change anything.
thanks for your help.
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participants (2)
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Anthony Minessale
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Dennis