Make agent unavailable(logged out) automatically
6 Jul
2013
6 Jul
'13
9:49 a.m.
Can i make agent unavailable automatically when his/her connection lost for any reason? For example the agent was logged in to the callcenter and after some minutes his/her connection has been broken. I want to set this agent's status unavailable(logged out) automatically.
4870
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4870
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Sayyed Mohammad Emami Razavi