Integrate with a media server
Hi, We plan to bridge calls to a application (media) server that acts as a IVVR server. After that, the ap server transfers back the call to a queue (callcenter). The question is what's the role of the ap server in the freeSWITCH? We try to register it as a UA, seems not work. Any advice? Regards, Jimmy
Hi Jimmy, Could you possibly give a bit more information about what you are trying to do, as I'm not sure what you mean by "what is the role of the app server in FreeSWITCH". Generally speaking, you can make FreeSWITCH act as any role you wish, as long as it's functioning as a B2BUA. Here are a few examples; http://wiki.freeswitch.org/wiki/Examples www.moythreads.com/congresos/cluecon2012/cluecon-2012-kickass-sbc.pdf Hope this helps Cal On Mon, Mar 25, 2013 at 9:23 AM, Jimmy Chang <chang33.tw@gmail.com> wrote:
Hi,
We plan to bridge calls to a application (media) server that acts as a IVVR server. After that, the ap server transfers back the call to a queue (callcenter).
The question is what's the role of the ap server in the freeSWITCH? We try to register it as a UA, seems not work.
Any advice?
Regards, Jimmy
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Also, is FS registering to your app server or is the server registering to FS? -MC On Mon, Mar 25, 2013 at 8:48 AM, Cal Leeming [Simplicity Media Ltd] < cal.leeming@simplicitymedialtd.co.uk> wrote:
Hi Jimmy,
Could you possibly give a bit more information about what you are trying to do, as I'm not sure what you mean by "what is the role of the app server in FreeSWITCH".
Generally speaking, you can make FreeSWITCH act as any role you wish, as long as it's functioning as a B2BUA.
Here are a few examples; http://wiki.freeswitch.org/wiki/Examples www.moythreads.com/congresos/cluecon2012/cluecon-2012-kickass-sbc.pdf
Hope this helps
Cal
On Mon, Mar 25, 2013 at 9:23 AM, Jimmy Chang <chang33.tw@gmail.com> wrote:
Hi,
We plan to bridge calls to a application (media) server that acts as a IVVR server. After that, the ap server transfers back the call to a queue (callcenter).
The question is what's the role of the ap server in the freeSWITCH? We try to register it as a UA, seems not work.
Any advice?
Regards, Jimmy
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
Hi, AppServer would register to FS, but I hope that it can connect to FS without auth. The picture is [A Call inbound] --> [freeSWITCH dialplan] --> [AP MediaSever Play IVVR] --> [freeSWITCH callcenter(Queue)] --> [Available Agent] Jimmy ? 2013/3/26 ?? 08:25, Michael Collins ??:
Also, is FS registering to your app server or is the server registering to FS? -MC
On Mon, Mar 25, 2013 at 8:48 AM, Cal Leeming [Simplicity Media Ltd] <cal.leeming@simplicitymedialtd.co.uk <mailto:cal.leeming@simplicitymedialtd.co.uk>> wrote:
Hi Jimmy,
Could you possibly give a bit more information about what you are trying to do, as I'm not sure what you mean by "what is the role of the app server in FreeSWITCH".
Generally speaking, you can make FreeSWITCH act as any role you wish, as long as it's functioning as a B2BUA.
Here are a few examples; http://wiki.freeswitch.org/wiki/Examples www.moythreads.com/congresos/cluecon2012/cluecon-2012-kickass-sbc.pdf <http://www.moythreads.com/congresos/cluecon2012/cluecon-2012-kickass-sbc.pdf>
Hope this helps
Cal
On Mon, Mar 25, 2013 at 9:23 AM, Jimmy Chang <chang33.tw@gmail.com <mailto:chang33.tw@gmail.com>> wrote:
Hi,
We plan to bridge calls to a application (media) server that acts as a IVVR server. After that, the ap server transfers back the call to a queue (callcenter).
The question is what's the role of the ap server in the freeSWITCH? We try to register it as a UA, seems not work.
Any advice?
Regards, Jimmy
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (3)
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Cal Leeming [Simplicity Media Ltd]
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Jimmy Chang
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Michael Collins