Hello, Just to follow up on my own follow-up, we've fixed our "we can't transfer an outgoing call to another local extension" problem. Turned out, the problem was in the dial plan, the local_extension extension, as one might expect. We added a line to set the local domain properly and all was well. Now, we see outbound called transfers going to, for example, 1001@the.real.lan.ip.of.the.device instead of 1001@the.wan.ip.address.Naturally, the former works and the latter don't. Hooray. Also, many thanks to the intrepid ones who asked me for more info and tried to offer some advice. Regards, Mike G.