Fax transmissions drop second digit from phone number
I've updated Freeswitch to Version 1.2.12+git~20130903T200814Z. I've also updated my wanpipe drivers to version 7.0.5. I'm using a Sagnoma A200 card to connect to the POTS network. I have a phone/fax combo. If I hand dial a number (eg 328-6820) on the phone it calls out fine. If I dial that same number as a fax it doesn't work. The logs show the number as 386820. The second digit in the phone number gets dropped. I've tried using a different FXS port, no dice. I tried using a different fax machine, same problem. If I plug the fax machine directly into the phone line and bypass our Freeswitch box it sends faxes just fine. If any one has any ideas I would like to hear them. If you need more information (every one always needs more information) please let me know. Eric
Are you using hardware dtmf or no? Sangoma support should be able to assist you with this issue. Mike On Sep 3, 2013, at 8:37 PM, CIO BMCM <cio@bmcrministries.org> wrote:
I've updated Freeswitch to Version 1.2.12+git~20130903T200814Z. I've also updated my wanpipe drivers to version 7.0.5. I'm using a Sagnoma A200 card to connect to the POTS network.
I have a phone/fax combo. If I hand dial a number (eg 328-6820) on the phone it calls out fine. If I dial that same number as a fax it doesn't work. The logs show the number as 386820. The second digit in the phone number gets dropped. I've tried using a different FXS port, no dice. I tried using a different fax machine, same problem. If I plug the fax machine directly into the phone line and bypass our Freeswitch box it sends faxes just fine.
If any one has any ideas I would like to hear them. If you need more information (every one always needs more information) please let me know.
I have not been using hardware dtmf, only software. I suppose it could be a regex problem, but wouldn't that apply to all calls going through the dial plan? Any ways here is what I've been using: <condition field="destination_number" expression="^7(.+)$"> We dial "7" to call out. Eric On Wed, Sep 4, 2013 at 8:51 AM, Michael Jerris <mike@jerris.com> wrote:
Are you using hardware dtmf or no? Sangoma support should be able to assist you with this issue.
Mike
On Sep 3, 2013, at 8:37 PM, CIO BMCM <cio@bmcrministries.org> wrote:
I've updated Freeswitch to Version 1.2.12+git~20130903T200814Z. I've also updated my wanpipe drivers to version 7.0.5. I'm using a Sagnoma A200 card to connect to the POTS network.
I have a phone/fax combo. If I hand dial a number (eg 328-6820) on the phone it calls out fine. If I dial that same number as a fax it doesn't work. The logs show the number as 386820. The second digit in the phone number gets dropped. I've tried using a different FXS port, no dice. I tried using a different fax machine, same problem. If I plug the fax machine directly into the phone line and bypass our Freeswitch box it sends faxes just fine.
If any one has any ideas I would like to hear them. If you need more information (every one always needs more information) please let me know.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- *But I am poor and needy: make haste unto me, O God: thou art my help and my deliverer; O Lord, make no tarrying.** *Psalm 70:5
This sounds like a dtmf detection issue, I think sangoma support might have some suggestions On Sep 5, 2013, at 9:12 AM, Eric Michel <em.kaput@gmail.com> wrote: I have not been using hardware dtmf, only software. I suppose it could be a regex problem, but wouldn't that apply to all calls going through the dial plan? Any ways here is what I've been using: <condition field="destination_number" expression="^7(.+)$"> We dial "7" to call out. Eric On Wed, Sep 4, 2013 at 8:51 AM, Michael Jerris <mike@jerris.com> wrote:
Are you using hardware dtmf or no? Sangoma support should be able to assist you with this issue.
Mike
On Sep 3, 2013, at 8:37 PM, CIO BMCM <cio@bmcrministries.org> wrote:
I've updated Freeswitch to Version 1.2.12+git~20130903T200814Z. I've also updated my wanpipe drivers to version 7.0.5. I'm using a Sagnoma A200 card to connect to the POTS network.
I have a phone/fax combo. If I hand dial a number (eg 328-6820) on the phone it calls out fine. If I dial that same number as a fax it doesn't work. The logs show the number as 386820. The second digit in the phone number gets dropped. I've tried using a different FXS port, no dice. I tried using a different fax machine, same problem. If I plug the fax machine directly into the phone line and bypass our Freeswitch box it sends faxes just fine.
If any one has any ideas I would like to hear them. If you need more information (every one always needs more information) please let me know.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- *But I am poor and needy: make haste unto me, O God: thou art my help and my deliverer; O Lord, make no tarrying.** *Psalm 70:5 _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Was is the regex in your dial plan, your regex is probably stripping the 2nd digit. Thanks, Moishe Grunstein Tornado Computer Systems, Inc. 212.400.7650 888.IPPBX.US Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com> Polycom Certified VAR Microsoft Small Business Specialist, Cisco SMB Select Certified [cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/> Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of CIO BMCM Sent: Tuesday, September 03, 2013 8:38 PM To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] Fax transmissions drop second digit from phone number I've updated Freeswitch to Version 1.2.12+git~20130903T200814Z. I've also updated my wanpipe drivers to version 7.0.5. I'm using a Sagnoma A200 card to connect to the POTS network. I have a phone/fax combo. If I hand dial a number (eg 328-6820) on the phone it calls out fine. If I dial that same number as a fax it doesn't work. The logs show the number as 386820. The second digit in the phone number gets dropped. I've tried using a different FXS port, no dice. I tried using a different fax machine, same problem. If I plug the fax machine directly into the phone line and bypass our Freeswitch box it sends faxes just fine. If any one has any ideas I would like to hear them. If you need more information (every one always needs more information) please let me know. Eric
participants (4)
-
CIO BMCM
-
Eric Michel
-
Michael Jerris
-
Moishe Grunstein