Problems with icall carrier in Texas
We have a number of DID's with icall that we forward to a FS box.We started getting reports from our users that they are getting busy signals starting Sat morning. We have alternate numbers that we handed out to our users through a different carrier. This outage is a serious issue, and I cant seem to get anyone there to discuss it. The main number rings busy. The trouble ticket system cant be accessed as the account login fails. I would like to know if this is isolated to us or system wide. Is anyone else experiencing issues with them or know if they have a status page. I have tried to contact them on their main number and get a busy signal. Thanks in advance -- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Problems-with-icall-carrier-in... Sent from the freeswitch-users mailing list archive at Nabble.com.
I think everyone with iCall is experiencing issues. We strongly recommend you pursue other options ASAP. -MC On Mon, Nov 19, 2012 at 11:43 AM, Paul <paul@iamfine.com> wrote:
We have a number of DID's with icall that we forward to a FS box.We started getting reports from our users that they are getting busy signals starting Sat morning. We have alternate numbers that we handed out to our users through a different carrier.
This outage is a serious issue, and I cant seem to get anyone there to discuss it. The main number rings busy. The trouble ticket system cant be accessed as the account login fails.
I would like to know if this is isolated to us or system wide.
Is anyone else experiencing issues with them or know if they have a status page. I have tried to contact them on their main number and get a busy signal.
Thanks in advance
-- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Problems-with-icall-carrier-in... Sent from the freeswitch-users mailing list archive at Nabble.com.
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Paul, Once upon a time we had iCall but we were forced to move off because of things like this. I also got good at finding other numbers that for some reason worked when their main number didnt. Give this a shot: 214-377-3111 Best regards, On Mon, Nov 19, 2012 at 2:43 PM, Paul <paul@iamfine.com> wrote:
We have a number of DID's with icall that we forward to a FS box.We started getting reports from our users that they are getting busy signals starting Sat morning. We have alternate numbers that we handed out to our users through a different carrier.
This outage is a serious issue, and I cant seem to get anyone there to discuss it. The main number rings busy. The trouble ticket system cant be accessed as the account login fails.
I would like to know if this is isolated to us or system wide.
Is anyone else experiencing issues with them or know if they have a status page. I have tried to contact them on their main number and get a busy signal.
Thanks in advance
-- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Problems-with-icall-carrier-in... Sent from the freeswitch-users mailing list archive at Nabble.com.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Yes this number is working, just tested it. But i am in Germany, so may be possible i was connected to different office, if they have geo-locationing enabled in their customer support centre. Thank you. On Mon, Nov 19, 2012 at 11:02 PM, Bryant Lee <blee@gocentrix.com> wrote:
Paul,
Once upon a time we had iCall but we were forced to move off because of things like this. I also got good at finding other numbers that for some reason worked when their main number didnt. Give this a shot: 214-377-3111
Best regards,
On Mon, Nov 19, 2012 at 2:43 PM, Paul <paul@iamfine.com> wrote:
We have a number of DID's with icall that we forward to a FS box.We started getting reports from our users that they are getting busy signals starting Sat morning. We have alternate numbers that we handed out to our users through a different carrier.
This outage is a serious issue, and I cant seem to get anyone there to discuss it. The main number rings busy. The trouble ticket system cant be accessed as the account login fails.
I would like to know if this is isolated to us or system wide.
Is anyone else experiencing issues with them or know if they have a status page. I have tried to contact them on their main number and get a busy signal.
Thanks in advance
-- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Problems-with-icall-carrier-in... Sent from the freeswitch-users mailing list archive at Nabble.com.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (4)
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Bryant Lee
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Michael Collins
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Muhammad Shahzad
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Paul