Legal Issues and others in Connecting a fixed line to Freeswitch in India
What are the legal issues involved if I want to route all incoming calls to my fixed line number to an IVR, and to allow a program to make automated calls using the same fixed line? Also, can I use a PAP2 for the same? or do I need something like an SPA3102?
Laws and regulations regarding routing calls to/from VOIP to PSTN vary country to country. For example in Germany you can do whatever you want in terms of call routing as long as you do not alter any user's chosen privacy settings (CLI hiding etc.), spam or harass anyone. In some countries like U.K, U.S.A, Netherlands, Australia etc. if you are planning to start a service then you may also be required to have legal interception capability. In India, you can not mix VOIP and PSTN call beyond your own network, and you need a license to do so. In Pakistan, VOIP is completely ban, so you can not run a VOIP setup at all without any license. Even with license you are not allowed to route national calls to international destinations or international calls to national destination without explicit permission from Pakistan Telecom Authority. These are general guidelines, for exact information contact your national telecom authority. Thank you. On Wed, Mar 20, 2013 at 12:31 PM, Amit Kumar <findme@itsamit.com> wrote:
What are the legal issues involved if I want to route all incoming calls to my fixed line number to an IVR, and to allow a program to make automated calls using the same fixed line?
Also, can I use a PAP2 for the same? or do I need something like an SPA3102?
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participants (2)
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Amit Kumar
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Muhammad Shahzad