Hi, to solve this issue you have to export the caller_id_name: <action inline="true" application="export" data="caller_id_name=Hotline_abc"/> Best regards Stefan Von: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] Im Auftrag von Weigel, Stefan Gesendet: Montag, 31. Januar 2011 14:38 An: FreeSWITCH Users Help Betreff: [Freeswitch-users] mod_callcenter and effective_caller_id_name Hi all, when modifying 'effective_caller_id_name' it's working for user extensions. When routing to application mod_callcenter the change doesn't take effect. Is it a bug or am I missing something ? Thanks and best regards Stefan