On May 10, 2017, at 2:34 PM, Jonathan Hunter <hunterj91@hotmail.com> wrote:

Hey guys,

Sorry for the noise!

I am looking to use voicemail_ivr so I can ensure my own phrases are played and I can avoid giving the user options to record just one voicemail message (as they have the option to upload a file from our portal too).

You can do all this with regular voicemail app by modifying the phrases involved and options I think. No need to do your own completely. Take a look at the phrase configs used for voicemail and voicemail config file and let us know where it might be an issue.

Can this be achieved using voicemail_ivr and if so are there any examples as confluence is good but doesnt have many configuration examples if you want to miss out phrases etc.