IVR greeting - first two words missing
Hi All, I setup a simple IVR. Here is the script. <menu name="test_ivr" greet-long="test/test-ivr.wav" greet-short="tset/test-ivr.wav" invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav" exit-sound="voicemail/vm-goodbye.wav" timeout ="10000" inter-digit-timeout="2000" max-failures="3"> <entry action="menu-exec-app" digits="/^(20[0-9])$/" param="transfer $1 XML default"/> <entry action="menu-exec-app" digits="9999" param="transfer 9999 XML default"/> </menu> </menus> </configuration> *Dial Plan* <action application="answer"/> <action application="ivr" data="test_ivr"/> Every time when I reach the IVR . I am getting first one or two words missing( or may be not clear). How can I fix this issue. Thanks, Lloyd
greet-long="test/test-ivr.wav" greet-short="tset/test-ivr.wav" test or tset? _____ From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Aloysius Lloyd Sent: Thursday, February 18, 2010 5:10 PM To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] IVR greeting - first two words missing Hi All, I setup a simple IVR. Here is the script. <menu name="test_ivr" greet-long="test/test-ivr.wav" greet-short="tset/test-ivr.wav" invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav" exit-sound="voicemail/vm-goodbye.wav" timeout ="10000" inter-digit-timeout="2000" max-failures="3"> <entry action="menu-exec-app" digits="/^(20[0-9])$/" param="transfer $1 XML default"/> <entry action="menu-exec-app" digits="9999" param="transfer 9999 XML default"/> </menu> </menus> </configuration> Dial Plan <action application="answer"/> <action application="ivr" data="test_ivr"/> Every time when I reach the IVR . I am getting first one or two words missing( or may be not clear). How can I fix this issue. Thanks, Lloyd
On Thu, Feb 18, 2010 at 2:10 PM, Aloysius Lloyd <lloyd.aloysius@gmail.com>wrote:
Hi All,
I setup a simple IVR. Here is the script.
<menu name="test_ivr" greet-long="test/test-ivr.wav" greet-short="tset/test-ivr.wav" invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav" exit-sound="voicemail/vm-goodbye.wav" timeout ="10000" inter-digit-timeout="2000" max-failures="3"> <entry action="menu-exec-app" digits="/^(20[0-9])$/" param="transfer $1 XML default"/> <entry action="menu-exec-app" digits="9999" param="transfer 9999 XML default"/> </menu> </menus> </configuration>
*Dial Plan*
<action application="answer"/> <action application="ivr" data="test_ivr"/>
Every time when I reach the IVR . I am getting first one or two words missing( or may be not clear). How can I fix this issue.
Thanks, Lloyd
put a sleep after the answer: <action application="sleep" data="1000"/> You may have to tinker with the exact time, like maybe 1500 or 2000. -MC
Thank you Michael. It is now working perfect. Lloyd On Thu, Feb 18, 2010 at 6:22 PM, Michael Collins <msc@freeswitch.org> wrote:
On Thu, Feb 18, 2010 at 2:10 PM, Aloysius Lloyd <lloyd.aloysius@gmail.com>wrote:
Hi All,
I setup a simple IVR. Here is the script.
<menu name="test_ivr" greet-long="test/test-ivr.wav" greet-short="tset/test-ivr.wav" invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav" exit-sound="voicemail/vm-goodbye.wav" timeout ="10000" inter-digit-timeout="2000" max-failures="3"> <entry action="menu-exec-app" digits="/^(20[0-9])$/" param="transfer $1 XML default"/> <entry action="menu-exec-app" digits="9999" param="transfer 9999 XML default"/> </menu> </menus> </configuration>
*Dial Plan*
<action application="answer"/> <action application="ivr" data="test_ivr"/>
Every time when I reach the IVR . I am getting first one or two words missing( or may be not clear). How can I fix this issue.
Thanks, Lloyd
put a sleep after the answer: <action application="sleep" data="1000"/>
You may have to tinker with the exact time, like maybe 1500 or 2000. -MC
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participants (3)
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Aloysius Lloyd
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Michael Collins
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Valentin Doroga