On 16 May 2017 at 17:19, Agustí Ubalde <aubalde@presenceco.com> wrote:

Hi all,

I am trying to call from Verto extension to another Verto extension. *Both are successfully registered* (Verto status show the successfully register) but the call between is not established.

The call remains in ring state.

This is the last dialplan function executed (calling 1000 to 1001):

*EXECUTE verto.rtc/1001 bridge()*

You are calling the bridge application in a wrong way. Look at the demo dialplan, Local_Extensions: it uses the contruct: user/1001 bridge() this because the correct dialstring is taken from user directory If you want to do it yourself (eg, without use of the "user" construct, and directory defined dialstring), then you must use the verto_contact() API Again, look at its use in the demo configuration. Concept is: you have a verto registered user. You call from fs_cli verto_contact("username"). This gives you the dialstring you must use.

From dialplan, you would use: ${verto_contact(${dialed_user}@${dialed_domain})} as dialstring

Regards,

PRESENCE TECHNOLOGY

An ENGHOUSE INTERACTIVE Company

Agustí Ubalde Bellot

Chief Developer

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aubalde@presenceco.com

Ph: +34 93 10 10 322

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