Long story short, try to update. Many problems were fixed since 1.2.14. Next time please add the log and/or pcap. There is too few info to figure something out. Regards, Alex Alex Sibyakin | Support Engineer SignalWire | 228 Hamilton Ave 3rd Floor, Palo Alto, CA 94303 Email: alex@freeswitch.com Website: https://www.signalwire.com On Wed, May 29, 2019 at 1:57 PM jesse hiatt <hiatt8@gmail.com> wrote:

We have multiple sites that use call groups with the same configuration however, only one site is experiencing any issues. I'm relatively new to FreeSWITCH, so please let me know if there is additional information I can provide. Thanks in advance for any advice.

The sites are using FreeSWITCH version 1.2.14 The Polycom phones are using version 3.3.5

Here is the issue I see in the PCAP: [image: Screen Shot 2019-05-24 at 5.55.56 AM.png] _________________________________________________________________________

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