Hi, When a caller leaves a voicemail for callee using FS, an IVR is played to the caller to press e.g. 1 to save the message, press 2 to listen to it ... and so on. Is there any voicemail module parameter / variable we can set in dialplan to skip this prompt entirely, simply save the message and hangup if caller hasn't already hanged up. Typically if somebody calls me on my cell and i am not available to pickup the phone, call automatically sent to my voicemail box by my operator, where caller can record his message and just hangup, without having to wait for the IVR, give input to it and then hangup. Is the same behaviour possible in FS voicemail module? Please help. Thank you. -- Muhammad Shahzad ----------------------------------- CISCO Rich Media Communication Specialist (CRMCS) CISCO Certified Network Associate (CCNA) Cell: +49 176 99 83 10 85 MSN: shari_786pk@hotmail.com Email: shaheryarkh@googlemail.com
If you call FS's voicemail, record a message, and hang up -- it gets saved. That's the behavior users expect. -Avi On Mon, Jan 28, 2013 at 2:52 AM, Muhammad Shahzad <shaheryarkh@gmail.com>wrote:
Hi,
When a caller leaves a voicemail for callee using FS, an IVR is played to the caller to press e.g. 1 to save the message, press 2 to listen to it ... and so on. Is there any voicemail module parameter / variable we can set in dialplan to skip this prompt entirely, simply save the message and hangup if caller hasn't already hanged up.
Typically if somebody calls me on my cell and i am not available to pickup the phone, call automatically sent to my voicemail box by my operator, where caller can record his message and just hangup, without having to wait for the IVR, give input to it and then hangup. Is the same behaviour possible in FS voicemail module? Please help.
Thank you.
-- Muhammad Shahzad ----------------------------------- CISCO Rich Media Communication Specialist (CRMCS) CISCO Certified Network Associate (CCNA) Cell: +49 176 99 83 10 85 MSN: shari_786pk@hotmail.com Email: shaheryarkh@googlemail.com
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
For some reason its not working for me. I have FS behind OpenSIPS, serving only voicemail, so when call comes in on FS, i simply send it to voicemail directly. Here is my dial plan. <extension name="voicemail"> <condition field="destination_number" expression="^(\d+)$"> <action application="export" data="dialed_extension=$1"/> <action application="export" data="session_in_hangup_hook=true"/> <action application="set" data="api_hangup_hook=lua test_hangup_hook.lua 2 4 ${channel_name}"/> <action application="set" data="context=test"/> <action application="set" data="skip_instructions=true"/> <action application="set" data="default_gateway=my_dummy_gw"/> <action application="set" data="transfer_fallback_extension=my_dummy_operator"/> <action application="set" data="record_stereo=true"/> <action application="set" data="transfer_ringback=$${hold_music}"/> <action application="set" data="call_timeout=30"/> <action application="answer"/> <action application="sleep" data="1000"/> <action application="voicemail" data="default test_profile $1"/> <action application="hangup"/> </condition> </extension> But its not working accordingly. Do you suspect anything wrong in it? Which might be causing it? Thank you. On Mon, Jan 28, 2013 at 8:30 AM, Avi Marcus <avi@avimarcus.net> wrote:
If you call FS's voicemail, record a message, and hang up -- it gets saved. That's the behavior users expect. -Avi
On Mon, Jan 28, 2013 at 2:52 AM, Muhammad Shahzad <shaheryarkh@gmail.com>wrote:
Hi,
When a caller leaves a voicemail for callee using FS, an IVR is played to the caller to press e.g. 1 to save the message, press 2 to listen to it ... and so on. Is there any voicemail module parameter / variable we can set in dialplan to skip this prompt entirely, simply save the message and hangup if caller hasn't already hanged up.
Typically if somebody calls me on my cell and i am not available to pickup the phone, call automatically sent to my voicemail box by my operator, where caller can record his message and just hangup, without having to wait for the IVR, give input to it and then hangup. Is the same behaviour possible in FS voicemail module? Please help.
Thank you.
-- Muhammad Shahzad ----------------------------------- CISCO Rich Media Communication Specialist (CRMCS) CISCO Certified Network Associate (CCNA) Cell: +49 176 99 83 10 85 <+49%20176%2099%2083%2010%2085> MSN: shari_786pk@hotmail.com Email: shaheryarkh@googlemail.com
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Muhammad Shahzad ----------------------------------- CISCO Rich Media Communication Specialist (CRMCS) CISCO Certified Network Associate (CCNA) Cell: +49 176 99 83 10 85 MSN: shari_786pk@hotmail.com Email: shaheryarkh@googlemail.com
Get a log in FS of the call. Maybe it's a permission issue. The logs should help. -Avi (This message was painstakingly thumbed out on my mobile, so apologies for brevity and errors.) On Jan 28, 2013 12:10 PM, "Muhammad Shahzad" <shaheryarkh@gmail.com> wrote: For some reason its not working for me. I have FS behind OpenSIPS, serving only voicemail, so when call comes in on FS, i simply send it to voicemail directly. Here is my dial plan. <extension name="voicemail"> <condition field="destination_number" expression="^(\d+)$"> <action application="export" data="dialed_extension=$1"/> <action application="export" data="session_in_hangup_hook=true"/> <action application="set" data="api_hangup_hook=lua test_hangup_hook.lua 2 4 ${channel_name}"/> <action application="set" data="context=test"/> <action application="set" data="skip_instructions=true"/> <action application="set" data="default_gateway=my_dummy_gw"/> <action application="set" data="transfer_fallback_extension=my_dummy_operator"/> <action application="set" data="record_stereo=true"/> <action application="set" data="transfer_ringback=$${hold_music}"/> <action application="set" data="call_timeout=30"/> <action application="answer"/> <action application="sleep" data="1000"/> <action application="voicemail" data="default test_profile $1"/> <action application="hangup"/> </condition> </extension> But its not working accordingly. Do you suspect anything wrong in it? Which might be causing it? Thank you. On Mon, Jan 28, 2013 at 8:30 AM, Avi Marcus <avi@avimarcus.net> wrote:
If you call FS's voice...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Thanks, i got it working now. The user greeting was set to beep with 10 second silence afterwards, which confused me with voicemail beep, an interesting mistake from my colleague. Thank you. On Mon, Jan 28, 2013 at 12:22 PM, Avi Marcus <avi@avimarcus.net> wrote:
Get a log in FS of the call. Maybe it's a permission issue. The logs should help.
-Avi (This message was painstakingly thumbed out on my mobile, so apologies for brevity and errors.)
On Jan 28, 2013 12:10 PM, "Muhammad Shahzad" <shaheryarkh@gmail.com> wrote:
For some reason its not working for me. I have FS behind OpenSIPS, serving only voicemail, so when call comes in on FS, i simply send it to voicemail directly. Here is my dial plan.
<extension name="voicemail"> <condition field="destination_number" expression="^(\d+)$"> <action application="export" data="dialed_extension=$1"/> <action application="export" data="session_in_hangup_hook=true"/> <action application="set" data="api_hangup_hook=lua test_hangup_hook.lua 2 4 ${channel_name}"/> <action application="set" data="context=test"/> <action application="set" data="skip_instructions=true"/> <action application="set" data="default_gateway=my_dummy_gw"/> <action application="set" data="transfer_fallback_extension=my_dummy_operator"/> <action application="set" data="record_stereo=true"/> <action application="set" data="transfer_ringback=$${hold_music}"/> <action application="set" data="call_timeout=30"/> <action application="answer"/> <action application="sleep" data="1000"/> <action application="voicemail" data="default test_profile $1"/> <action application="hangup"/> </condition> </extension>
But its not working accordingly. Do you suspect anything wrong in it? Which might be causing it?
Thank you.
On Mon, Jan 28, 2013 at 8:30 AM, Avi Marcus <avi@avimarcus.net> wrote:
If you call FS's voice...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Muhammad Shahzad ----------------------------------- CISCO Rich Media Communication Specialist (CRMCS) CISCO Certified Network Associate (CCNA) Cell: +49 176 99 83 10 85 MSN: shari_786pk@hotmail.com Email: shaheryarkh@googlemail.com
participants (2)
-
Avi Marcus
-
Muhammad Shahzad