one must run # mkdir /root/sangoma before head. otherwise, sangoma_prid will fail to start I discoverd this since /var/log/sangoma_mgd.log file was empty even though the line local2.* /var/log/sangoma_mgd.log exists in /etc/syslog.conf I did the following: # export LD_LIBRARY_PATH=/usr/lib/sangoma_prid # /usr/sbin/sangoma_prid &> sangoma_prid.log an then with # tail -f sangoma_prid.log I got ==> sangoma_prid.log <== ================System restart============= = Sangoma PRI Protocol Stack Daemon = = Version: 1.58 = = Date: Feb 18 2010 = = Wanpipe Release: wanpipe-3.5.10.3 = = Revision:Revision: 15364 = =========================================== sh: gen_fs_gcore.sh: not found touch: cannot touch `/root/sangoma/sangoma_prid.gcore.24821': No such file or directory /usr/bin/gcore: 83: cannot create /root/sangoma/sangoma_prid.gcore.24821: Directory nonexistent gcore: failed to create /root/sangoma/sangoma_prid.gcore.24794 I then ran `# mkdir /root/sangoma` and restart everything Right now I am facing another problem which hope to over come right after lunch the problem is this error freeswitch@snaptrunk-02> originate openzap/1/a/0525133399 XML public 2010-03-15 12:20:56.307066 [WARNING] ozmod_sangoma_boost.c:341 TX EVENT: CALL_START:(80) [w1g1] CSid=1 Seq=0 Cn=[N/A] Cd=[0525133399] Ci=[N/A] Rdnis=[] 2010-03-15 12:21:06.858887 [WARNING] sangoma_boost_client.c:221 TX EVENT (N): CALL_START_NACK:(82) [w1g1] Rc=0 CSid=1 Seq=1 2010-03-15 12:21:06.858887 [ERR] switch_ivr_originate.c:2422 Cannot create outgoing channel of type [openzap] cause: [RECOVERY_ON_TIMER_EXPIRE] -ERR RECOVERY_ON_TIMER_EXPIRE 2010-03-15 12:21:06.858887 [DEBUG] switch_ivr_originate.c:3220 Originate Resulted in Error Cause: 102 [RECOVERY_ON_TIMER_EXPIRE] freeswitch@snaptrunk-02>