DTMF from Nortel BCM 400 to Freeswitch
I’ve been unable to get DTMF to work from BCM 400 to Freeswitch PSTN -> BCM -> sip forward -> Freeswitch Autoattendant. DTMF never gets recognized: 2011-08-30 13:13:46.164796 [DEBUG] switch_ivr_menu.c:428 Executing IVR menu auto_attendant_1 2011-08-30 13:13:46.164796 [DEBUG] switch_ivr_play_say.c:1278 Codec Activated L16@8000hz 1 channels 30ms 2011-08-30 13:13:46.174819 [DEBUG] sofia.c:4761 Channel sofia/sipinterface_1/3335 entering state [ready][200] 2011-08-30 13:13:46.412814 [DEBUG] switch_rtp.c:3083 Correct ip/port confirmed. 2011-08-30 13:13:46.940791 [DEBUG] sofia.c:6308 dispatched freeswitch event for INFO 2011-08-30 13:13:47.360757 [DEBUG] sofia.c:6308 dispatched freeswitch event for INFO 2011-08-30 13:13:48.350702 [DEBUG] sofia.c:6308 dispatched freeswitch event for INFO 2011-08-30 13:13:48.390701 [DEBUG] sofia.c:6308 dispatched freeswitch event for INFO 2011-08-30 13:13:48.397689 [DEBUG] sofia.c:6308 dispatched freeswitch event for INFO 2011-08-30 13:13:48.872658 [DEBUG] switch_ivr_play_say.c:1648 done playing file 2011-08-30 13:13:48.872658 [DEBUG] switch_ivr_menu.c:343 waiting for 4/4 digits t/o 2000 2011-08-30 13:13:58.893140 [DEBUG] switch_ivr_menu.c:390 digits '' Packet capture shows this tidbit: p=Digit-Collection y=Digits d=7 I’m very new to this, any help or advice will be appreiciated. TIA, RP
I’ve been unable to get DTMF to work from BCM 400 to Freeswitch. I've tried all DTMF settings with no luck.
PSTN -> BCM -> sip forward -> Freeswitch Autoattendant.
DTMF never gets recognized:
2011-08-30 13:13:46.164796 [DEBUG] switch_ivr_menu.c:428 Executing IVR menu auto_attendant_1
2011-08-30 13:13:46.164796 [DEBUG] switch_ivr_play_say.c:1278 Codec Activated L16@8000hz 1 channels 30ms
2011-08-30 13:13:46.174819 [DEBUG] sofia.c:4761 Channel sofia/sipinterface_1/3335 entering state [ready][200]
2011-08-30 13:13:46.412814 [DEBUG] switch_rtp.c:3083 Correct ip/port confirmed.
2011-08-30 13:13:46.940791 [DEBUG] sofia.c:6308 dispatched freeswitch event for INFO
2011-08-30 13:13:47.360757 [DEBUG] sofia.c:6308 dispatched freeswitch event for INFO
2011-08-30 13:13:48.350702 [DEBUG] sofia.c:6308 dispatched freeswitch event for INFO
2011-08-30 13:13:48.390701 [DEBUG] sofia.c:6308 dispatched freeswitch event for INFO
2011-08-30 13:13:48.397689 [DEBUG] sofia.c:6308 dispatched freeswitch event for INFO
2011-08-30 13:13:48.872658 [DEBUG] switch_ivr_play_say.c:1648 done playing file
2011-08-30 13:13:48.872658 [DEBUG] switch_ivr_menu.c:343 waiting for 4/4 digits t/o 2000
2011-08-30 13:13:58.893140 [DEBUG] switch_ivr_menu.c:390 digits ''
Packet capture shows this tidbit:
p=Digit-Collection
y=Digits
d=7
I’m very new to this, any help or advice will be appreiciated.
TIA,
RP
On Tue, Aug 30, 2011 at 8:47 PM, Ray Pang <rpang88@gmail.com> wrote:
I’ve been unable to get DTMF to work from BCM 400 to Freeswitch. I've
tried all DTMF settings with no luck.
When you say that you've tried all DTMF settings, what does that mean? Also, is the BCM converting in-band DTMFs into SIP INFO messages? -MC
Yes. Freeswitch is receiving SIP INFO messages (not sure if BCM is converting or sending it native). I've tried on Freeswitch using suggested options with no avail. Example: <param name="dtmf-type" value="info"/> or <variable direction="inbound|outbound|both" name="dtmf_type" value="info"> and any other variations I that i was able to find. Thanks. RP On Wed, Aug 31, 2011 at 9:29 AM, Michael Collins <msc@freeswitch.org> wrote:
On Tue, Aug 30, 2011 at 8:47 PM, Ray Pang <rpang88@gmail.com> wrote:
I’ve been unable to get DTMF to work from BCM 400 to Freeswitch. I've
tried all DTMF settings with no luck.
When you say that you've tried all DTMF settings, what does that mean? Also, is the BCM converting in-band DTMFs into SIP INFO messages?
-MC
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Sorry for the late followup... did you make any progress on this? If not, get a pcap of the actual call w/ media to go along with a debug log + siptrace. Put the latter on pb and put the pcap on a web server somewhere that we can download it and have a look. Thanks, MC On Wed, Aug 31, 2011 at 10:11 AM, Ray Pang <rpang88@gmail.com> wrote:
Yes. Freeswitch is receiving SIP INFO messages (not sure if BCM is converting or sending it native). I've tried on Freeswitch using suggested options with no avail.
Example: <param name="dtmf-type" value="info"/> or <variable direction="inbound|outbound|both" name="dtmf_type" value="info"> and any other variations I that i was able to find. Thanks. RP
On Wed, Aug 31, 2011 at 9:29 AM, Michael Collins <msc@freeswitch.org>wrote:
On Tue, Aug 30, 2011 at 8:47 PM, Ray Pang <rpang88@gmail.com> wrote:
I’ve been unable to get DTMF to work from BCM 400 to Freeswitch. I've
tried all DTMF settings with no luck.
When you say that you've tried all DTMF settings, what does that mean? Also, is the BCM converting in-band DTMFs into SIP INFO messages?
-MC
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (2)
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Michael Collins
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Ray Pang