Open a JIRA http://jira.freeswitch.org and supply all the relevant info. Consider contacting consulting@freeswitch.org for commercial assistance to expedite your problem. On Thu, Nov 10, 2011 at 1:20 PM, Gilad Abada <ga@steadfasttelecom.com>wrote:

Hi all

I am using sofia recover with unregistered trunks and on recovery Freeswitch seems to lose the record route and VIA headers, before the recover FreeSwitch has all the info. After the recover I get the call back but FreeSwitch is still trying to recover and then ultimately disconnects the call with this error: 2011-11-10 13:48:23.227240 [NOTICE] sofia.c:6039 Hangup sofia/external/+1XXXXXXXXXX@CARRIER.com [CS_SOFT_EXECUTE] [RECOVERY_ON_TIMER_EXPIRE] The reINVITE to "salvage" the call is missing the record-route info. I have a capture that I can send for further trouble shooting.

This test was done on an incoming call.

Thanks so much, Gill

-- Gilad Abada

SteadFast Telecommunications, Inc.

V: 212.589.1001 F: 212.589.1011

For 35 years, Steadfast Telecommunications has been providing state-of-the-art communications technology to businesses and government agencies - large and small. Steadfast Telecommunications tailors Unified Communications and Voice-Over IP Solutions to single-site offices or multi-site and worldwide enterprises. Make your virtual office a reality. Enjoy the freedom to travel while remaining connected to your office.

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