SPA942 - SLA - Inbound calls
Hello All, I have difficulty with Inbound SLA. Outbound SLA working without any issue. Inbound SLA not working. FreeSWITCH Version - FreeSWITCH Version 1.0.head (git-6875a97 2010-09-08 16-33-50 -0500) Linksys SPA942 - 6.1.5(a) Once the inbound call answered the following SQL Error appear on the debug log. Please let me know how to fix this issue. 2010-09-08 23:06:25.086299 [ERR] sofia_presence.c:687 PROCESS PRESENCE EVENT 2010-09-08 23:06:25.086299 [ERR] sofia_presence.c:1827 PRES SQL select sip_from_user,sip_from_host,call_info,call_info_state,uuid from sip_dialogs where hostname='li176-12' and sip_from_user='200' and sip_from_host=' mydomain.com' 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1848 PRES SQL select call_id,expires,sub_to_user,sub_to_host,event from sip_subscriptions where expires > -1 and hostname='li176-12' and sub_to_user='200' and sub_to_host=' mydomain.com' and (event='call-info' or event='line-seize') 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 0 [call_id]=[ 5c0f4043-aaa7bbd0@192.168.240.104] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 1 [expires]=[1284008633] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 2 [sub_to_user]=[200] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 3 [sub_to_host]=[mydomain.com] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 4 [event]=[call-info] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 0 [call_id]=[ 696f8b47-50fa4cba@192.168.240.110] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 1 [expires]=[1284008691] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 2 [sub_to_user]=[200] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 3 [sub_to_host]=[mydomain.com] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 4 [event]=[call-info] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1863 CLEAR SQL delete from sip_dialogs where sip_from_user='200' and sip_from_host='mydomain.com' and call_info_state='seized' 2010-09-08 23:06:25.088541 [ERR] sofia_presence.c:680 STATE SQL update sip_dialogs set call_info='appearance-index=1',call_info_state='active' where hostname='li176-12' and uuid='00f17b14-2e0b-4711-b082-a7c5a90621d8' 2010-09-08 23:06:25.088541 [ERR] sofia_presence.c:687 PROCESS PRESENCE EVENT 2010-09-08 23:06:25.088541 [ERR] sofia_presence.c:1827 PRES SQL select sip_from_user,sip_from_host,call_info,call_info_state,uuid from sip_dialogs where hostname='li176-12' and sip_from_user='200' and sip_from_host=' mydomain.com' 2010-09-08 23:06:25.088541 [ERR] sofia_presence.c:1848 PRES SQL select call_id,expires,sub_to_user,sub_to_host,event from sip_subscriptions where expires > -1 and hostname='li176-12' and sub_to_user='200' and sub_to_host=' mydomain.com' and (event='call-info' or event='line-seize') 2010-09-08 23:06:25.089546 [ERR] sofia_presence.c:1863 CLEAR SQL delete from sip_dialogs where sip_from_user='200' and sip_from_host='mydomain.com' and call_info_state='seized' Thanks Lloyd
what phones is that? Those aren't real errors they are just part of the sla debug mode so they stand out. is your box really configured as mydomain.com? you need to make sure your domain is set to your real domain used by the box which also needs to match the host portion of the url the phone registers to and a proper alias so both domain name and ip can resolve to your profile. On Wed, Sep 8, 2010 at 10:16 PM, Aloysius Lloyd <lloyd.aloysius@gmail.com> wrote:
Hello All, I have difficulty with Inbound SLA. Outbound SLA working without any issue. Inbound SLA not working. FreeSWITCH Version - FreeSWITCH Version 1.0.head (git-6875a97 2010-09-08 16-33-50 -0500) Linksys SPA942 - 6.1.5(a) Once the inbound call answered the following SQL Error appear on the debug log. Please let me know how to fix this issue.
2010-09-08 23:06:25.086299 [ERR] sofia_presence.c:687 PROCESS PRESENCE EVENT 2010-09-08 23:06:25.086299 [ERR] sofia_presence.c:1827 PRES SQL select sip_from_user,sip_from_host,call_info,call_info_state,uuid from sip_dialogs where hostname='li176-12' and sip_from_user='200' and sip_from_host='mydomain.com' 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1848 PRES SQL select call_id,expires,sub_to_user,sub_to_host,event from sip_subscriptions where expires > -1 and hostname='li176-12' and sub_to_user='200' and sub_to_host='mydomain.com' and (event='call-info' or event='line-seize') 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 0 [call_id]=[5c0f4043-aaa7bbd0@192.168.240.104] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 1 [expires]=[1284008633] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 2 [sub_to_user]=[200] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 3 [sub_to_host]=[mydomain.com] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 4 [event]=[call-info] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 0 [call_id]=[696f8b47-50fa4cba@192.168.240.110] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 1 [expires]=[1284008691] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 2 [sub_to_user]=[200] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 3 [sub_to_host]=[mydomain.com] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 4 [event]=[call-info] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1863 CLEAR SQL delete from sip_dialogs where sip_from_user='200' and sip_from_host='mydomain.com' and call_info_state='seized' 2010-09-08 23:06:25.088541 [ERR] sofia_presence.c:680 STATE SQL update sip_dialogs set call_info='appearance-index=1',call_info_state='active' where hostname='li176-12' and uuid='00f17b14-2e0b-4711-b082-a7c5a90621d8' 2010-09-08 23:06:25.088541 [ERR] sofia_presence.c:687 PROCESS PRESENCE EVENT 2010-09-08 23:06:25.088541 [ERR] sofia_presence.c:1827 PRES SQL select sip_from_user,sip_from_host,call_info,call_info_state,uuid from sip_dialogs where hostname='li176-12' and sip_from_user='200' and sip_from_host='mydomain.com' 2010-09-08 23:06:25.088541 [ERR] sofia_presence.c:1848 PRES SQL select call_id,expires,sub_to_user,sub_to_host,event from sip_subscriptions where expires > -1 and hostname='li176-12' and sub_to_user='200' and sub_to_host='mydomain.com' and (event='call-info' or event='line-seize') 2010-09-08 23:06:25.089546 [ERR] sofia_presence.c:1863 CLEAR SQL delete from sip_dialogs where sip_from_user='200' and sip_from_host='mydomain.com' and call_info_state='seized'
Thanks Lloyd
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Linksys SPA942 - firmware 6.1.5(a) Yes mydomain.com configured properly and it is real. please find the internal status below. Outbound SLA working properly. Inbound SLA not working properly. Both phone rings simultaneously, then one phone answer other phone not indicate the line is in use. Call-ID: b6e56824-fbc04a80@192.168.240.110 User: 200@mydomain.com Contact: "Ext 200" <sip:200@192.168.240.110:5060 ;fs_nat=yes;fs_path=sip%3A200%40A.B.C.D%3A1024> Agent: Linksys/SPA942-6.1.5(a) Status: Registered(UDP-NAT)(unknown) EXP(2010-09-09 13:36:20) EXPSECS(95) Host: li176-12 IP: A.B.C.D Port: 1024 Auth-User: 200 Auth-Realm: mydomain.com MWI-Account: 200@mydomain.com Call-ID: 37fd43c3-a8258b75@192.168.240.104 User: 200@mydomain.com Contact: "Ext 200" <sip:200@192.168.240.104:5060 ;fs_nat=yes;fs_path=sip%3A200%40A.B.C.D%3A1025> Agent: Linksys/SPA942-6.1.5(a) Status: Registered(UDP-NAT)(unknown) EXP(2010-09-09 13:36:33) EXPSECS(108) Host: li176-12 IP: A.B.C.D Port: 1025 Auth-User: 200 Auth-Realm: mydomain.com MWI-Account: 200@mydomain.com Thanks Lloyd On Thu, Sep 9, 2010 at 12:30 PM, Anthony Minessale < anthony.minessale@gmail.com> wrote:
what phones is that?
Those aren't real errors they are just part of the sla debug mode so they stand out.
is your box really configured as mydomain.com?
you need to make sure your domain is set to your real domain used by the box which also needs to match the host portion of the url the phone registers to and a proper alias so both domain name and ip can resolve to your profile.
On Wed, Sep 8, 2010 at 10:16 PM, Aloysius Lloyd <lloyd.aloysius@gmail.com> wrote:
Hello All, I have difficulty with Inbound SLA. Outbound SLA working without any issue. Inbound SLA not working. FreeSWITCH Version - FreeSWITCH Version 1.0.head (git-6875a97 2010-09-08 16-33-50 -0500) Linksys SPA942 - 6.1.5(a) Once the inbound call answered the following SQL Error appear on the debug log. Please let me know how to fix this issue.
2010-09-08 23:06:25.086299 [ERR] sofia_presence.c:687 PROCESS PRESENCE EVENT 2010-09-08 23:06:25.086299 [ERR] sofia_presence.c:1827 PRES SQL select sip_from_user,sip_from_host,call_info,call_info_state,uuid from sip_dialogs where hostname='li176-12' and sip_from_user='200' and sip_from_host='mydomain.com' 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1848 PRES SQL select call_id,expires,sub_to_user,sub_to_host,event from sip_subscriptions where expires > -1 and hostname='li176-12' and sub_to_user='200' and sub_to_host='mydomain.com' and (event='call-info' or event='line-seize') 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 0 [call_id]=[5c0f4043-aaa7bbd0@192.168.240.104] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 1 [expires]=[1284008633] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 2 [sub_to_user]=[200] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 3 [sub_to_host]=[mydomain.com] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 4 [event]=[call-info] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 0 [call_id]=[696f8b47-50fa4cba@192.168.240.110] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 1 [expires]=[1284008691] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 2 [sub_to_user]=[200] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 3 [sub_to_host]=[mydomain.com] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1675 SLA3: 4 [event]=[call-info] 2010-09-08 23:06:25.087545 [ERR] sofia_presence.c:1863 CLEAR SQL delete from sip_dialogs where sip_from_user='200' and sip_from_host='mydomain.com' and call_info_state='seized' 2010-09-08 23:06:25.088541 [ERR] sofia_presence.c:680 STATE SQL update sip_dialogs set call_info='appearance-index=1',call_info_state='active' where hostname='li176-12' and uuid='00f17b14-2e0b-4711-b082-a7c5a90621d8' 2010-09-08 23:06:25.088541 [ERR] sofia_presence.c:687 PROCESS PRESENCE EVENT 2010-09-08 23:06:25.088541 [ERR] sofia_presence.c:1827 PRES SQL select sip_from_user,sip_from_host,call_info,call_info_state,uuid from sip_dialogs where hostname='li176-12' and sip_from_user='200' and sip_from_host='mydomain.com' 2010-09-08 23:06:25.088541 [ERR] sofia_presence.c:1848 PRES SQL select call_id,expires,sub_to_user,sub_to_host,event from sip_subscriptions where expires > -1 and hostname='li176-12' and sub_to_user='200' and sub_to_host='mydomain.com' and (event='call-info' or event='line-seize') 2010-09-08 23:06:25.089546 [ERR] sofia_presence.c:1863 CLEAR SQL delete from sip_dialogs where sip_from_user='200' and sip_from_host='mydomain.com' and call_info_state='seized'
Thanks Lloyd
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-- Anthony Minessale II
FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire
AIM: anthm MSN:anthony_minessale@hotmail.com <MSN%3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com<PAYPAL%3Aanthony.minessale@gmail.com> IRC: irc.freenode.net #freeswitch
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First off I see that 1. the phones are behind nat. 2. you don't have them configured properly so the phone itself can overcome NAT. 3. I think this phone's firmware has a bug in it related to the broadsoft SLA. /b On Sep 9, 2010, at 1:37 PM, Aloysius Lloyd wrote:
Linksys SPA942 - firmware 6.1.5(a)
1. Yes Phones Behind NAT. FreeSWITCH [ Public IP] ----------- ---- Linksys Router ------- Linksys IP Phones 2. Can you help me to understand what is not configured properly. 3. wiki says this is Tested. Here is the content from wiki [ http://wiki.freeswitch.org/wiki/Shared_Line_Appearance] Linksys/SPA Tested on SPA-942 firmware 6.1.5(a) Setup the handset as per normal to register to the extension you are going to share. In addition under 'Share Line Appearance' in Ext 1 (or which ever line you are using) set 'Share Ext:' to 'Shared' Under Phone, Line Key 1 (Or whichever you are using), set 'Share Call Appearance:' to Shared Thanks Lloyd On Thu, Sep 9, 2010 at 1:46 PM, Brian West <brian@freeswitch.org> wrote:
First off I see that 1. the phones are behind nat. 2. you don't have them configured properly so the phone itself can overcome NAT. 3. I think this phone's firmware has a bug in it related to the broadsoft SLA.
/b
On Sep 9, 2010, at 1:37 PM, Aloysius Lloyd wrote:
Linksys SPA942 - firmware 6.1.5(a)
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On Sep 9, 2010, at 2:06 PM, Aloysius Lloyd wrote:
1. Yes Phones Behind NAT.
FreeSWITCH [ Public IP] ----------- ---- Linksys Router ------- Linksys IP Phones
2. Can you help me to understand what is not configured properly.
The phone should overcome their own nat... its not the registrars job. Thats just my opinion.
3. wiki says this is Tested. Here is the content from wiki [http://wiki.freeswitch.org/wiki/Shared_Line_Appearance]
Make sure it has the latest firmware.
Linksys/SPA Tested on SPA-942 firmware 6.1.5(a) Setup the handset as per normal to register to the extension you are going to share. In addition under 'Share Line Appearance' in Ext 1 (or which ever line you are using) set 'Share Ext:' to 'Shared' Under Phone, Line Key 1 (Or whichever you are using), set 'Share Call Appearance:' to Shared
Thanks Lloyd
Brian, thanks for your response. Both Linksys SPA 942 using the latest firmware which is mention in the wiki. How to identify the problem. Any help is appreciated. Thanks Lloyd On Thu, Sep 9, 2010 at 2:12 PM, Brian West <brian@freeswitch.org> wrote:
On Sep 9, 2010, at 2:06 PM, Aloysius Lloyd wrote:
1. Yes Phones Behind NAT.
FreeSWITCH [ Public IP] ----------- ---- Linksys Router ------- Linksys IP Phones
2. Can you help me to understand what is not configured properly.
The phone should overcome their own nat... its not the registrars job. Thats just my opinion.
3. wiki says this is Tested. Here is the content from wiki [ http://wiki.freeswitch.org/wiki/Shared_Line_Appearance]
Make sure it has the latest firmware.
Linksys/SPA Tested on SPA-942 firmware 6.1.5(a) Setup the handset as per normal to register to the extension you are going to share. In addition under 'Share Line Appearance' in Ext 1 (or which ever line you are using) set 'Share Ext:' to 'Shared' Under Phone, Line Key 1 (Or whichever you are using), set 'Share Call Appearance:' to Shared
Thanks Lloyd
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Outgoing calls and SLA working properly. But when an incoming call two phones ring, one of the phone pickup the call , other phone does not show up the red flash. Does some on have success with Linksys SPA 942. Any help is appreciated. Thanks Lloyd On Thu, Sep 9, 2010 at 2:50 PM, Aloysius Lloyd <lloyd.aloysius@gmail.com>wrote:
Brian, thanks for your response.
Both Linksys SPA 942 using the latest firmware which is mention in the wiki.
How to identify the problem. Any help is appreciated.
Thanks Lloyd
On Thu, Sep 9, 2010 at 2:12 PM, Brian West <brian@freeswitch.org> wrote:
On Sep 9, 2010, at 2:06 PM, Aloysius Lloyd wrote:
1. Yes Phones Behind NAT.
FreeSWITCH [ Public IP] ----------- ---- Linksys Router ------- Linksys IP Phones
2. Can you help me to understand what is not configured properly.
The phone should overcome their own nat... its not the registrars job. Thats just my opinion.
3. wiki says this is Tested. Here is the content from wiki [ http://wiki.freeswitch.org/wiki/Shared_Line_Appearance]
Make sure it has the latest firmware.
Linksys/SPA Tested on SPA-942 firmware 6.1.5(a) Setup the handset as per normal to register to the extension you are going to share. In addition under 'Share Line Appearance' in Ext 1 (or which ever line you are using) set 'Share Ext:' to 'Shared' Under Phone, Line Key 1 (Or whichever you are using), set 'Share Call Appearance:' to Shared
Thanks Lloyd
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Is nat involved? /b On Sep 13, 2010, at 10:50 AM, Aloysius Lloyd wrote:
Outgoing calls and SLA working properly.
But when an incoming call two phones ring, one of the phone pickup the call , other phone does not show up the red flash.
Does some on have success with Linksys SPA 942.
Any help is appreciated.
Thanks Lloyd
Yes Thanks Lloyd On Mon, Sep 13, 2010 at 11:58 AM, Brian West <brian@freeswitch.org> wrote:
Is nat involved?
/b
On Sep 13, 2010, at 10:50 AM, Aloysius Lloyd wrote:
Outgoing calls and SLA working properly.
But when an incoming call two phones ring, one of the phone pickup the call , other phone does not show up the red flash.
Does some on have success with Linksys SPA 942.
Any help is appreciated.
Thanks Lloyd
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Lloyd, I had the same problem earlier this year, you need to set the sip_invite_domain on the bridge app in the dialplan. Here's my post related to fixing this issue ... http://lists.freeswitch.org/pipermail/freeswitch-users/2010-March/055398.htm... Cheers, Gabe On Mon, Sep 13, 2010 at 9:05 AM, Aloysius Lloyd <lloyd.aloysius@sunteltech.ca> wrote:
Yes Thanks Lloyd
On Mon, Sep 13, 2010 at 11:58 AM, Brian West <brian@freeswitch.org> wrote:
Is nat involved?
/b
On Sep 13, 2010, at 10:50 AM, Aloysius Lloyd wrote:
Outgoing calls and SLA working properly.
But when an incoming call two phones ring, one of the phone pickup the call , other phone does not show up the red flash.
Does some on have success with Linksys SPA 942.
Any help is appreciated.
Thanks Lloyd
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Brian and Gabriel , Thank you for the help. All incoming calls now working. In the Multiple Company scenario ..... <action application="bridge" data="{*sip_invite_domain=${domain_name}* }user/${dialed_extension}@${domain_name}"/> Thanks Lloyd On Mon, Sep 13, 2010 at 1:55 PM, Gabriel Kuri <gkuri@ieee.org> wrote:
Lloyd,
I had the same problem earlier this year, you need to set the sip_invite_domain on the bridge app in the dialplan. Here's my post related to fixing this issue ...
http://lists.freeswitch.org/pipermail/freeswitch-users/2010-March/055398.htm...
Cheers, Gabe
On Mon, Sep 13, 2010 at 9:05 AM, Aloysius Lloyd <lloyd.aloysius@sunteltech.ca> wrote:
Yes Thanks Lloyd
On Mon, Sep 13, 2010 at 11:58 AM, Brian West <brian@freeswitch.org> wrote:
Is nat involved?
/b
On Sep 13, 2010, at 10:50 AM, Aloysius Lloyd wrote:
Outgoing calls and SLA working properly.
But when an incoming call two phones ring, one of the phone pickup the call , other phone does not show up the red flash.
Does some on have success with Linksys SPA 942.
Any help is appreciated.
Thanks Lloyd
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http://lists.freeswitch.org/mailman/options/freeswitch-users
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OH and can you please get me a siptrace of this? Email me a pcap file off list ASAP. /b On Sep 13, 2010, at 10:50 AM, Aloysius Lloyd wrote:
Outgoing calls and SLA working properly.
But when an incoming call two phones ring, one of the phone pickup the call , other phone does not show up the red flash.
Does some on have success with Linksys SPA 942.
Any help is appreciated.
Thanks Lloyd
participants (5)
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Aloysius Lloyd
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Aloysius Lloyd
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Anthony Minessale
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Brian West
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Gabriel Kuri