You must be reading my mind J I was just thinking about creating an introduction to FreeSWITCH call flow diagram on Confluence and UML would be a good way to do it from the looks of things. I just checked and we do have the Atlassian UML plug-in so now it is a matter of learning how to do it. Thanks! --- Bote FreeSWITCH Docs Janitor <http://freeswitch.org/confluence> http://freeswitch.org/confluence From: Luis Daniel Lucio Quiroz Sent: Wednesday, 27 January, 2016 01:09 Subject: [Freeswitch-users] UML to document a call flow Maybe OT, maybe no. But I have been using UML as a way to let my non-tech users to specify their complex call flow as clear as possible. so far, it has been a sucess I want to share you this little article so you can use it as well. http://inside-out.xyz/technology/how-to-document-a-call-flow-with-uml.html -- Luis Daniel Lucio Quiroz CISSP, CISM, CISA Linux, VoIP and much more fun www.okay.com.mx Need LCR? Check out LCR for FusionPBX with FreeSWITCH Need Billing? Check out Billing for FusionPBX with FreeSWITCH