SCA/SLA not working with Polycoms on inbound calls
I have SCA/SLA working with Polycom phones (firmware 3.3.1) on outbound calls. But inbound is not working. I have read over http://wiki.freeswitch.org/wiki/Shared_Line_Appearance and followed the instructions but still no luck. I have the following in my sofia profile: <param name="manage-shared-appearance" value="true"/> <param name="multiple-registrations" value="true"/> <param name="manage-presence" value="true"/> I have 2 Polycom phones registered (1000 & 1004) and the second line on each phone is a shared line, 9000. A call comes in to 9000 and both phones ring as expected but once one of them picks up, the line 2 on the other phone has no affect on the call (normally it would allow 'barge-in' or it would take the call if it was on hold). On outbound, everything works so I do not believe it is a Polycom configuration issue. Here is the dialplan bridge I'm using: <action application="bridge" data="${sofia_contact(9000@thedomain.com)}"/> Any suggestions would be greatly appreciated, thanks.
FYI, i got this working, apparently {sip_invite_domain=thedomain.com} is needed such as: <action application="bridge" data="{sip_invite_domain=thedomain.com}${sofia_contact(9000@thedomain.com)}"/> Thanks anyway! On Mon, Apr 9, 2012 at 3:10 PM, Vik Killa <vipkilla@gmail.com> wrote:
I have SCA/SLA working with Polycom phones (firmware 3.3.1) on outbound calls. But inbound is not working. I have read over http://wiki.freeswitch.org/wiki/Shared_Line_Appearance and followed the instructions but still no luck. I have the following in my sofia profile: <param name="manage-shared-appearance" value="true"/> <param name="multiple-registrations" value="true"/> <param name="manage-presence" value="true"/>
I have 2 Polycom phones registered (1000 & 1004) and the second line on each phone is a shared line, 9000. A call comes in to 9000 and both phones ring as expected but once one of them picks up, the line 2 on the other phone has no affect on the call (normally it would allow 'barge-in' or it would take the call if it was on hold). On outbound, everything works so I do not believe it is a Polycom configuration issue.
Here is the dialplan bridge I'm using:
<action application="bridge" data="${sofia_contact(9000@thedomain.com)}"/>
Any suggestions would be greatly appreciated, thanks.
also same effect if you use IP instead of domains in your phone configs which is recommended. On Mon, Apr 9, 2012 at 2:42 PM, Vik Killa <vipkilla@gmail.com> wrote:
FYI, i got this working, apparently {sip_invite_domain=thedomain.com} is needed such as: <action application="bridge" data="{sip_invite_domain=thedomain.com}${sofia_contact(9000@thedomain.com)}"/>
Thanks anyway!
On Mon, Apr 9, 2012 at 3:10 PM, Vik Killa <vipkilla@gmail.com> wrote:
I have SCA/SLA working with Polycom phones (firmware 3.3.1) on outbound calls. But inbound is not working. I have read over http://wiki.freeswitch.org/wiki/Shared_Line_Appearance and followed the instructions but still no luck. I have the following in my sofia profile: <param name="manage-shared-appearance" value="true"/> <param name="multiple-registrations" value="true"/> <param name="manage-presence" value="true"/>
I have 2 Polycom phones registered (1000 & 1004) and the second line on each phone is a shared line, 9000. A call comes in to 9000 and both phones ring as expected but once one of them picks up, the line 2 on the other phone has no affect on the call (normally it would allow 'barge-in' or it would take the call if it was on hold). On outbound, everything works so I do not believe it is a Polycom configuration issue.
Here is the dialplan bridge I'm using:
<action application="bridge" data="${sofia_contact(9000@thedomain.com)}"/>
Any suggestions would be greatly appreciated, thanks.
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participants (2)
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Anthony Minessale
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Vik Killa