List URI BLF Config Unique to Broadsoft or Can be Done in Freeswitch?
I asked this question on the VoiceOPs lists, but have not received a response. Considering jumping from Broadsoft to a FreeSwitch based platform. Wanted to know the following: Is the way Broadsoft implements Busy Lamp Field (BLF) with a list URI unique only to Broadsoft? I believe I am talking about Enhance BLF. In the configuration of BLF on a Polycom phone using Broadsoft there is a Broadsoft List URI field. The same is true with Yealink, Gigaset, Cisco, and other phones. Here is a configure guide for a Polycom 4.3.2 Busy Lamp Field Configuration http://community.polycom.com/polycom/attachments/polycom/VoIP/8977/1/Partner... Here is the config guide for a Yealink with screenshots of what the Broadsoft screens look like. Basically from the Broadsoft interface you can decide which users to monitor, and it it will instantly and dynamically update the List URI with the monitored users. Not need to change anything in the phone configure file (assuming you aready have the list uri in there) http://www.yealink.com/Upload/UCOne/features/Quick_Setup_BLF_List_on_Yealink... On other platforms, freeswitch for example, enhanced BLF is not configured with a list. Instead, each line you want to monitor, needs to be added in the config file. The phone then has to be rebooted, and the new config file has to be loaded. Here is what the freeswitch wiki shows: https://wiki.freeswitch.org/wiki/Polycom_Presence_Setup *Enhanced BLF* provides ringing indication and directed call pick-up capability. Once a productivity license has been installed, the BLF configuration can be added to the phone1.cfg(resp. in a phone-specific settings file like "${MAC}-settings.cfg). The following should be configured at the phone's file (e.g. phone1.cfg or *MAC-address*-settings.cfg): <attendant attendant.reg="1" attendant.ringType="1" attendant.behaviors.display.spontaneousCallAppearances.normal="1" attendant.behaviors.display.spontaneousCallAppearances.automata="1" attendant.behaviors.display.remoteCallerID.normal="1" attendant.behaviors.display.remoteCallerID.automata="1" attendant.resourceList.1.type="automata" and for each user you want to watch: attendant.resourceList.1.address="8000" attendant.resourceList.1.label="FirstUserName" attendant.resourceList.2.address="8002" attendant.resourceList.2.label="SecondUserName" /> And finally, the following line should be added into local-sip.cfg: <call call.directedCallPickupString="**" /> On a FreeSWITCH installation with a default-dialplan, "intercept-ext" in conf/dialplan/default.xml is configured to catch ***${destination_number}*. Pressing the line-button on a ringing extension will cause the phone to call intercept-ext with ** and the ringing extension and the phone will be connected to the caller - a perfect setup for an attendant console.
Has anyone received this message about the List URI BLF? When I sent it out I know the list was having some issues. On Wed, Dec 16, 2015 at 10:14 AM, Colton Conor <colton.conor@gmail.com> wrote:
I asked this question on the VoiceOPs lists, but have not received a response. Considering jumping from Broadsoft to a FreeSwitch based platform. Wanted to know the following:
Is the way Broadsoft implements Busy Lamp Field (BLF) with a list URI unique only to Broadsoft? I believe I am talking about Enhance BLF.
In the configuration of BLF on a Polycom phone using Broadsoft there is a Broadsoft List URI field. The same is true with Yealink, Gigaset, Cisco, and other phones.
Here is a configure guide for a Polycom 4.3.2 Busy Lamp Field Configuration http://community.polycom.com/polycom/attachments/polycom/VoIP/8977/1/Partner...
Here is the config guide for a Yealink with screenshots of what the Broadsoft screens look like. Basically from the Broadsoft interface you can decide which users to monitor, and it it will instantly and dynamically update the List URI with the monitored users. Not need to change anything in the phone configure file (assuming you aready have the list uri in there)
http://www.yealink.com/Upload/UCOne/features/Quick_Setup_BLF_List_on_Yealink...
On other platforms, freeswitch for example, enhanced BLF is not configured with a list. Instead, each line you want to monitor, needs to be added in the config file. The phone then has to be rebooted, and the new config file has to be loaded.
Here is what the freeswitch wiki shows: https://wiki.freeswitch.org/wiki/Polycom_Presence_Setup
*Enhanced BLF* provides ringing indication and directed call pick-up capability.
Once a productivity license has been installed, the BLF configuration can be added to the phone1.cfg(resp. in a phone-specific settings file like "${MAC}-settings.cfg).
The following should be configured at the phone's file (e.g. phone1.cfg or *MAC-address*-settings.cfg):
<attendant attendant.reg="1" attendant.ringType="1" attendant.behaviors.display.spontaneousCallAppearances.normal="1" attendant.behaviors.display.spontaneousCallAppearances.automata="1" attendant.behaviors.display.remoteCallerID.normal="1" attendant.behaviors.display.remoteCallerID.automata="1" attendant.resourceList.1.type="automata"
and for each user you want to watch:
attendant.resourceList.1.address="8000" attendant.resourceList.1.label="FirstUserName" attendant.resourceList.2.address="8002" attendant.resourceList.2.label="SecondUserName" />
And finally, the following line should be added into local-sip.cfg:
<call call.directedCallPickupString="**" />
On a FreeSWITCH installation with a default-dialplan, "intercept-ext" in conf/dialplan/default.xml is configured to catch ***${destination_number}*. Pressing the line-button on a ringing extension will cause the phone to call intercept-ext with ** and the ringing extension and the phone will be connected to the caller - a perfect setup for an attendant console.
Hi, The BLF/List feature is specific to Broadsoft servers even if it is implemented by nearly all major phone manufacturers. I have tried some time ago to find any spec of this feature or any sip trace but found none unfortunately. To my understanding, the phone manufacturers need to get a license from Broadsoft to be able to implement this feature on the client side. Even if all the specs were available, I am wondering if it would be possible to implement the server side in freeswitch without any licensing issues. Btw, if I understand correctly, the BLF/List allows you to monitor a group of extensions over one phone key. If so, you may create an extension for the group and use “normal” BLF on it with some scripting to change the lamp status when a phone of the group rings or is on call. You can then add/remove users from the group without changing the monitoring phone config. Best Regards, Vallimamod .
On 22 Dec 2015, at 14:50, Colton Conor <colton.conor@gmail.com> wrote:
Has anyone received this message about the List URI BLF? When I sent it out I know the list was having some issues.
On Wed, Dec 16, 2015 at 10:14 AM, Colton Conor <colton.conor@gmail.com> wrote: I asked this question on the VoiceOPs lists, but have not received a response. Considering jumping from Broadsoft to a FreeSwitch based platform. Wanted to know the following:
Is the way Broadsoft implements Busy Lamp Field (BLF) with a list URI unique only to Broadsoft? I believe I am talking about Enhance BLF.
In the configuration of BLF on a Polycom phone using Broadsoft there is a Broadsoft List URI field. The same is true with Yealink, Gigaset, Cisco, and other phones.
Here is a configure guide for a Polycom 4.3.2 Busy Lamp Field Configuration http://community.polycom.com/polycom/attachments/polycom/VoIP/8977/1/Partner...
Here is the config guide for a Yealink with screenshots of what the Broadsoft screens look like. Basically from the Broadsoft interface you can decide which users to monitor, and it it will instantly and dynamically update the List URI with the monitored users. Not need to change anything in the phone configure file (assuming you aready have the list uri in there)
http://www.yealink.com/Upload/UCOne/features/Quick_Setup_BLF_List_on_Yealink...
On other platforms, freeswitch for example, enhanced BLF is not configured with a list. Instead, each line you want to monitor, needs to be added in the config file. The phone then has to be rebooted, and the new config file has to be loaded.
Here is what the freeswitch wiki shows: https://wiki.freeswitch.org/wiki/Polycom_Presence_Setup
Enhanced BLF provides ringing indication and directed call pick-up capability. Once a productivity license has been installed, the BLF configuration can be added to the phone1.cfg(resp. in a phone-specific settings file like "${MAC}-settings.cfg). The following should be configured at the phone's file (e.g. phone1.cfg or MAC-address-settings.cfg): <attendant attendant.reg="1" attendant.ringType="1" attendant.behaviors.display.spontaneousCallAppearances.normal="1" attendant.behaviors.display.spontaneousCallAppearances.automata="1" attendant.behaviors.display.remoteCallerID.normal="1" attendant.behaviors.display.remoteCallerID.automata="1" attendant.resourceList.1.type="automata"
and for each user you want to watch: attendant.resourceList.1.address="8000" attendant.resourceList.1.label="FirstUserName" attendant.resourceList.2.address="8002" attendant.resourceList.2.label="SecondUserName" />
And finally, the following line should be added into local-sip.cfg: <call call.directedCallPickupString="**" />
On a FreeSWITCH installation with a default-dialplan, "intercept-ext" in conf/dialplan/default.xml is configured to catch **${destination_number}. Pressing the line-button on a ringing extension will cause the phone to call intercept-ext with ** and the ringing extension and the phone will be connected to the caller - a perfect setup for an attendant console.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
If someone can get a sip trace of this, we can tell you more about how feasible it would be to implement.
On Dec 22, 2015, at 12:49 PM, Vallimamod Abdullah <vma@440hz.fr> wrote:
Hi,
The BLF/List feature is specific to Broadsoft servers even if it is implemented by nearly all major phone manufacturers. I have tried some time ago to find any spec of this feature or any sip trace but found none unfortunately.
To my understanding, the phone manufacturers need to get a license from Broadsoft to be able to implement this feature on the client side. Even if all the specs were available, I am wondering if it would be possible to implement the server side in freeswitch without any licensing issues.
Btw, if I understand correctly, the BLF/List allows you to monitor a group of extensions over one phone key. If so, you may create an extension for the group and use “normal” BLF on it with some scripting to change the lamp status when a phone of the group rings or is on call. You can then add/remove users from the group without changing the monitoring phone config.
Best Regards, Vallimamod .
On 22 Dec 2015, at 14:50, Colton Conor <colton.conor@gmail.com> wrote:
Has anyone received this message about the List URI BLF? When I sent it out I know the list was having some issues.
On Wed, Dec 16, 2015 at 10:14 AM, Colton Conor <colton.conor@gmail.com> wrote: I asked this question on the VoiceOPs lists, but have not received a response. Considering jumping from Broadsoft to a FreeSwitch based platform. Wanted to know the following:
Is the way Broadsoft implements Busy Lamp Field (BLF) with a list URI unique only to Broadsoft? I believe I am talking about Enhance BLF.
In the configuration of BLF on a Polycom phone using Broadsoft there is a Broadsoft List URI field. The same is true with Yealink, Gigaset, Cisco, and other phones.
Here is a configure guide for a Polycom 4.3.2 Busy Lamp Field Configuration http://community.polycom.com/polycom/attachments/polycom/VoIP/8977/1/Partner...
Here is the config guide for a Yealink with screenshots of what the Broadsoft screens look like. Basically from the Broadsoft interface you can decide which users to monitor, and it it will instantly and dynamically update the List URI with the monitored users. Not need to change anything in the phone configure file (assuming you aready have the list uri in there)
http://www.yealink.com/Upload/UCOne/features/Quick_Setup_BLF_List_on_Yealink...
On other platforms, freeswitch for example, enhanced BLF is not configured with a list. Instead, each line you want to monitor, needs to be added in the config file. The phone then has to be rebooted, and the new config file has to be loaded.
Here is what the freeswitch wiki shows: https://wiki.freeswitch.org/wiki/Polycom_Presence_Setup
Enhanced BLF provides ringing indication and directed call pick-up capability. Once a productivity license has been installed, the BLF configuration can be added to the phone1.cfg(resp. in a phone-specific settings file like "${MAC}-settings.cfg). The following should be configured at the phone's file (e.g. phone1.cfg or MAC-address-settings.cfg): <attendant attendant.reg="1" attendant.ringType="1" attendant.behaviors.display.spontaneousCallAppearances.normal="1" attendant.behaviors.display.spontaneousCallAppearances.automata="1" attendant.behaviors.display.remoteCallerID.normal="1" attendant.behaviors.display.remoteCallerID.automata="1" attendant.resourceList.1.type="automata"
and for each user you want to watch: attendant.resourceList.1.address="8000" attendant.resourceList.1.label="FirstUserName" attendant.resourceList.2.address="8002" attendant.resourceList.2.label="SecondUserName" />
And finally, the following line should be added into local-sip.cfg: <call call.directedCallPickupString="**" />
On a FreeSWITCH installation with a default-dialplan, "intercept-ext" in conf/dialplan/default.xml is configured to catch **${destination_number}. Pressing the line-button on a ringing extension will cause the phone to call intercept-ext with ** and the ringing extension and the phone will be connected to the caller - a perfect setup for an attendant console.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
I am happy to provide traces, but it might be easier to setup a phone on your network where we can just give you the prov string, provision the phone, and the you can take traces of anything you would like. On Tue, Dec 22, 2015 at 12:06 PM, Michael Jerris <mike@jerris.com> wrote:
If someone can get a sip trace of this, we can tell you more about how feasible it would be to implement.
On Dec 22, 2015, at 12:49 PM, Vallimamod Abdullah <vma@440hz.fr> wrote:
Hi,
The BLF/List feature is specific to Broadsoft servers even if it is implemented by nearly all major phone manufacturers. I have tried some time ago to find any spec of this feature or any sip trace but found none unfortunately.
To my understanding, the phone manufacturers need to get a license from Broadsoft to be able to implement this feature on the client side. Even if all the specs were available, I am wondering if it would be possible to implement the server side in freeswitch without any licensing issues.
Btw, if I understand correctly, the BLF/List allows you to monitor a group of extensions over one phone key. If so, you may create an extension for the group and use “normal” BLF on it with some scripting to change the lamp status when a phone of the group rings or is on call. You can then add/remove users from the group without changing the monitoring phone config.
Best Regards, Vallimamod .
On 22 Dec 2015, at 14:50, Colton Conor <colton.conor@gmail.com> wrote:
Has anyone received this message about the List URI BLF? When I sent it out I know the list was having some issues.
On Wed, Dec 16, 2015 at 10:14 AM, Colton Conor <colton.conor@gmail.com> wrote: I asked this question on the VoiceOPs lists, but have not received a response. Considering jumping from Broadsoft to a FreeSwitch based platform. Wanted to know the following:
Is the way Broadsoft implements Busy Lamp Field (BLF) with a list URI unique only to Broadsoft? I believe I am talking about Enhance BLF.
In the configuration of BLF on a Polycom phone using Broadsoft there is a Broadsoft List URI field. The same is true with Yealink, Gigaset, Cisco, and other phones.
Here is a configure guide for a Polycom 4.3.2 Busy Lamp Field Configuration http://community.polycom.com/polycom/attachments/polycom/VoIP/8977/1/Partner...
Here is the config guide for a Yealink with screenshots of what the Broadsoft screens look like. Basically from the Broadsoft interface you can decide which users to monitor, and it it will instantly and dynamically update the List URI with the monitored users. Not need to change anything in the phone configure file (assuming you aready have the list uri in there)
http://www.yealink.com/Upload/UCOne/features/Quick_Setup_BLF_List_on_Yealink...
On other platforms, freeswitch for example, enhanced BLF is not
configured with a list. Instead, each line you want to monitor, needs to be added in the config file. The phone then has to be rebooted, and the new config file has to be loaded.
Here is what the freeswitch wiki shows:
https://wiki.freeswitch.org/wiki/Polycom_Presence_Setup
Enhanced BLF provides ringing indication and directed call pick-up
capability.
Once a productivity license has been installed, the BLF configuration can be added to the phone1.cfg(resp. in a phone-specific settings file like "${MAC}-settings.cfg). The following should be configured at the phone's file (e.g. phone1.cfg or MAC-address-settings.cfg): <attendant attendant.reg="1" attendant.ringType="1" attendant.behaviors.display.spontaneousCallAppearances.normal="1" attendant.behaviors.display.spontaneousCallAppearances.automata="1" attendant.behaviors.display.remoteCallerID.normal="1" attendant.behaviors.display.remoteCallerID.automata="1" attendant.resourceList.1.type="automata"
and for each user you want to watch: attendant.resourceList.1.address="8000" attendant.resourceList.1.label="FirstUserName" attendant.resourceList.2.address="8002" attendant.resourceList.2.label="SecondUserName" />
And finally, the following line should be added into local-sip.cfg: <call call.directedCallPickupString="**" />
On a FreeSWITCH installation with a default-dialplan, "intercept-ext" in conf/dialplan/default.xml is configured to catch **${destination_number}. Pressing the line-button on a ringing extension will cause the phone to call intercept-ext with ** and the ringing extension and the phone will be connected to the caller - a perfect setup for an attendant console.
Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (3)
-
Colton Conor
-
Michael Jerris
-
Vallimamod Abdullah