Re: [Freeswitch-users] many fs<-->skype gateways stop working unexpectedly
Hello again! Just would to let you know that jira ticket is created. https://jira.freeswitch.org/browse/FS-6512 I understand that for you the priority is minor but for us it's really not so. Skype gateways in production (we hadn't such problem in the past) and still having these very weird segmentation faults :( Any advice will be very appreciated. Thanks. From: nasida@live.ru To: freeswitch-users@lists.freeswitch.org Date: Thu, 8 May 2014 19:26:24 +0400 Subject: Re: [Freeswitch-users] many fs<-->skype gateways stop working unexpectedly Thanks for advice Giovanni but like I said in point 3 we already tried it and unfortunately it didn't help :( Okay i will try to do backtrace and to open Jira. From: gmaruzz@gmail.com Date: Thu, 8 May 2014 17:09:45 +0200 To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] many fs<-->skype gateways stop working unexpectedly Yuri, try this (maybe it will help): maybe the config directory of the skype clients has gone corrupted, the skype instances crashes, and somehow make fs to crash. Try to wipe or move the config directory of skype instances (where skype instances have their own databases, etc) and recreate it using the "install.pl" script. Maybe this solves the problem. If it does not solve, please open a Jira Sincerely, Giovanni Maruzzelli Cell : +39-347-2665618 On Thu, May 8, 2014 at 4:58 PM, Michael Jerris <mike@jerris.com> wrote: if freeswitch is segfaulting, then we would need to see the backtrace from that core dump. On May 8, 2014, at 10:47 AM, Yuriy Nasida <nasida@live.ru> wrote: Thanks for your response Giovanni. Yes are not Skype instances, but Xvfb instances and FS start working after several restartings. But now we are starting to get issues when FS went down regularly. It is strange because gateway worked fine long time ago. We already tried: 1) reboot full box a lot of times. fs works ~5 min (i can make a calls) and down again. there is nothing interesting in the fs logs. I only see that error in mesages May 8 10:16:11 SkypeGW1 kernel: freeswitch[6220] general protection rip:2b1848474c31 rsp:2b1858b9e400 error:0 2) tried to change skype id. we only have inbound traffic and some people said that microsoft can prevent correct work of gw in this case. so they advised to change skype id but that didn't help. 3) we have script which does full re-creating skype configuration of skype instances after restarting of box. This way we prevent issue with high PCU usage of skype instances. I believe you know that i talking about. 4) we have core dump and can open jira ticket if this is the correct way. Please advice Thanks. _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Yuriy, As a community we don’t work for you, we work WITH YOU. Please attach your FS logs of this issue with sip trace cranked up ’sofia global siptrace on', along with your sofia configuration if possible. I noticed that you’ve not done the required test against GIT MASTER, If you’re unable or unwilling to test against git master please say so, If you’ve not tried master due to the recent changes you can by all means use this http://bkw.org/Makefile to build all the DEPS and just works out of the box. If you need commercial assistance which would get faster responses please email consulting@freeswitch.org. Thanks, -- Brian West brian@freeswitch.org Twitter: @FreeSWITCH , @briankwest http://www.freeswitchbook.com http://www.freeswitchcookbook.com T: +1.918.420.9001 | F: +1.918.420.9002 | M: +1.918.424.WEST iNUM: +883 5100 1420 9001 ISN: 410*543 Skype:briankwest PGP Key: http://www.bkw.org/key.txt (AB93356707C76CED) On May 10, 2014, at 2:55 PM, Yuriy Nasida <nasida@live.ru> wrote:
I understand that for you the priority is minor but for us it's really not so. Skype gateways in production (we hadn't such problem in the past) and still having these very weird segmentation faults :(
Thanks for your answer, Brian. Yes, I understand the way in which community works and its help is really perfect almost always. Just shared this pain here. I didn't try latest git because I didn't think this can help. Gateways worked fine long time without issues. But... looks like I really need to do this anyway. This way we probably will know if that problem was (or was not) fixed already. Sure, I also will attach info you mentioned when(if) will duplicate that problem with latest git. Sorry I am not sure that I understand how should i use http://bkw.org/Makefile. I should try to download Makefile and replace my before build ? I also can not open this page. Please advice. Thanks! From: brian@freeswitch.org Date: Sat, 10 May 2014 17:37:06 -0500 To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] many fs<-->skype gateways stop working unexpectedly Yuriy, As a community we don’t work for you, we work WITH YOU. Please attach your FS logs of this issue with sip trace cranked up ’sofia global siptrace on', along with your sofia configuration if possible. I noticed that you’ve not done the required test against GIT MASTER, If you’re unable or unwilling to test against git master please say so, If you’ve not tried master due to the recent changes you can by all means use this http://bkw.org/Makefile to build all the DEPS and just works out of the box. If you need commercial assistance which would get faster responses please email consulting@freeswitch.org. Thanks, --Brian Westbrian@freeswitch.orgTwitter: @FreeSWITCH , @briankwesthttp://www.freeswitchbook.comhttp://www.freeswitchcookbook.com T: +1.918.420.9001 | F: +1.918.420.9002 | M: +1.918.424.WESTiNUM: +883 5100 1420 9001ISN: 410*543Skype:briankwestPGP Key: http://www.bkw.org/key.txt (AB93356707C76CED) On May 10, 2014, at 2:55 PM, Yuriy Nasida <nasida@live.ru> wrote:I understand that for you the priority is minor but for us it's really not so. Skype gateways in production (we hadn't such problem in the past) and still having these very weird segmentation faults :( _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
ciao Yuri, I'll have a look into the dump, but really need more info. I close this one Jira issue, please open another Jira and do as per http://wiki.freeswitch.org/wiki/Skypopen#How_To_Report_BUGS_and_Feature_Requ...: That's the best way to give us info on bugs: 1) from the FS CLI: "console loglevel 9" 2) load mod_skypopen 3) reproduce the bug 4) attach the *complete, since beginning* console output as a file attachment to the Jira bug 5) add any comment you may deem useful If the bug reports crashes, core dumps, etc, please first read this guide: http://wiki.freeswitch.org/wiki/Reporting_Bugs then file a Jira with all relevant info to mod_skypopen. Sincerely, Giovanni Maruzzelli Cell : +39-347-2665618 On Sun, May 11, 2014 at 10:58 PM, Yuriy Nasida <nasida@live.ru> wrote:
Thanks for your answer, Brian.
Yes, I understand the way in which community works and its help is really perfect almost always. Just shared this pain here. I didn't try latest git because I didn't think this can help. Gateways worked fine long time without issues. But... looks like I really need to do this anyway. This way we probably will know if that problem was (or was not) fixed already. Sure, I also will attach info you mentioned when(if) will duplicate that problem with latest git.
Sorry I am not sure that I understand how should i use http://bkw.org/Makefile. I should try to download Makefile and replace my before build ? I also can not open this page. Please advice.
Thanks!
------------------------------ From: brian@freeswitch.org Date: Sat, 10 May 2014 17:37:06 -0500
To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] many fs<-->skype gateways stop working unexpectedly
Yuriy, As a community we don’t work for you, we work WITH YOU. Please attach your FS logs of this issue with sip trace cranked up ’sofia global siptrace on', along with your sofia configuration if possible. I noticed that you’ve not done the required test against GIT MASTER, If you’re unable or unwilling to test against git master please say so, If you’ve not tried master due to the recent changes you can by all means use this http://bkw.org/Makefile to build all the DEPS and just works out of the box.
If you need commercial assistance which would get faster responses please email consulting@freeswitch.org.
Thanks, -- Brian West brian@freeswitch.org
Twitter: @FreeSWITCH , @briankwest http://www.freeswitchbook.com http://www.freeswitchcookbook.com
T: +1.918.420.9001 | F: +1.918.420.9002 | M: +1.918.424.WEST iNUM: +883 5100 1420 9001 ISN: 410*543 Skype:briankwest PGP Key: http://www.bkw.org/key.txt (AB93356707C76CED)
On May 10, 2014, at 2:55 PM, Yuriy Nasida <nasida@live.ru> wrote:
I understand that for you the priority is minor but for us it's really not so. Skype gateways in production (we hadn't such problem in the past) and still having these very weird segmentation faults :(
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (3)
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Brian West
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Giovanni Maruzzelli
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Yuriy Nasida