Sending Alpha Numeric characters using uuid_send_dtmf
Hello, I am trying to send alpha numeric characters when responding to an IVR like, "api uuid_send_dtmf 6a677f06-fa1a-4257-b566-32fe2715b3dc WMW081". But it is not recognizing whereas the numeric characters are getting recognized. Please assist, how do I send? Thanks, Rex -- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Sending-Alpha-Numeric-characte... Sent from the freeswitch-users mailing list archive at Nabble.com.
You can't send non-dtmf via that... why are you wanting to do this? /b On Sep 21, 2010, at 10:30 AM, rex.alex wrote:
Hello,
I am trying to send alpha numeric characters when responding to an IVR like, "api uuid_send_dtmf 6a677f06-fa1a-4257-b566-32fe2715b3dc WMW081". But it is not recognizing whereas the numeric characters are getting recognized.
Please assist, how do I send?
Thanks, Rex
Hello Brian, It's an IVR which asks for an alpha numeric account number. But I am able to send it from xlite and the same is getting recognized, only when I am trying it through api it's not recognizing. Otherwise suggest me an alternate Thanks, Rex -- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Sending-Alpha-Numeric-characte... Sent from the freeswitch-users mailing list archive at Nabble.com.
Hello Team, Please guide me how to send alpha characters using uuid_send_dtmf, or if DTMF accepts only numeric characters, let me know how do I convert alpha to numeric. Thanks, Rex -- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Sending-Alpha-Numeric-characte... Sent from the freeswitch-users mailing list archive at Nabble.com.
Brian, I am dialing an outbound number using api, where an IVR (which I don't have any control) is asks for the alpha numeric account number to enter, I am able to enter it through x-lite. But I want to send it through api. How do send? Thanks, Rex -- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Sending-Alpha-Numeric-characte... Sent from the freeswitch-users mailing list archive at Nabble.com.
Rex, please read my mail, and then look at a phone keypad, you will understand. David Ponzone Direction Technique email: david.ponzone@ipeva.fr tel: 01 74 03 18 97 gsm: 06 66 98 76 34 Service Client IPeva tel: 0811 46 26 26 www.ipeva.fr - www.ipeva-studio.com Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. IPeva décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur. Le 23/09/2010 à 12:17, rex.alex a écrit :
Brian,
I am dialing an outbound number using api, where an IVR (which I don't have any control) is asks for the alpha numeric account number to enter, I am able to enter it through x-lite. But I want to send it through api. How do send?
Thanks, Rex View this message in context: Re: Sending Alpha Numeric characters using uuid_send_dtmf Sent from the freeswitch-users mailing list archive at Nabble.com. _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
You have to use the traditional phone keypad letter-to-numeric mapping (look at your phone). For example, if the account number is a123g, you would expect the customer to enter: 21234 Of course, this sequence can also be: c123i and lots of others, especially if the letters do not have fixed positions in your account id. Then to validate the account number, you would need to ask for a password, and then to check if it matches at least one of the account in your DB, which is a security risk. I would say it is minimal, but it depends on the application. That's probably why all the services using DTMF always ask for numeric- only accounts and passwords. David Ponzone Direction Technique email: david.ponzone@ipeva.fr tel: 01 74 03 18 97 gsm: 06 66 98 76 34 Service Client IPeva tel: 0811 46 26 26 www.ipeva.fr - www.ipeva-studio.com Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. IPeva décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur. Le 21/09/2010 à 21:02, rex.alex a écrit :
Hello Brian,
It's an IVR which asks for an alpha numeric account number. But I am able to send it from xlite and the same is getting recognized, only when I am trying it through api it's not recognizing.
Otherwise suggest me an alternate
Thanks, Rex View this message in context: Re: Sending Alpha Numeric characters using uuid_send_dtmf Sent from the freeswitch-users mailing list archive at Nabble.com. _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (3)
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Brian West
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David Ponzone
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rex.alex