Play music while transferring new incoming call
Hi I am trying to to configure FS to play music while transferring a new incoming call. Like when you phone a business and you get the "your call in important to use, please wait while we transfer..." message. I found this suggestion on the web but it does not work for me. I have tested the two <action> command separately to make sure they work but when they are put together, the call is never answered and no music is played. <include> <extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="playback" data="music/test.wav"/> <action application="bridge" data="{ignore_early_media}sofia/internal/1005@192.168.0.150"/> </condition> </extension> </include> ps. I cannot find the answer in either of the two FS books. Would have expected this to be there, at least in the cookbook? All I can find is examples of playing music and then hanging up. Happy to be corrected if I missed it:-) All help greatly appreciated Thanks O.
You probably want ringback and/or transfer ringback. That's for playing something while the call is waiting to be answered. See: http://wiki.freeswitch.org/wiki/Time_of_Day_Routing#Example_for_office_open_... there's something set there, using: <action application="set" data="ringback=local_stream://moh"/> <action application="set" data="transfer_ringback=local_stream://moh"/> You're line isn't quite right -- "{ignore_early_media*=true*}", you need to set the variable data. Playback is blocking -- it plays and then moves on. Transfer_ringback sets what to do when the transfer occurs. I hope that helps and you can clean up the wiki when you've got it all figured out. -Avi On Mon, Nov 5, 2012 at 4:55 PM, ocset <ocset@the800group.com> wrote:
Hi
I am trying to to configure FS to play music while transferring a new incoming call. Like when you phone a business and you get the "your call in important to use, please wait while we transfer..." message.
I found this suggestion on the web but it does not work for me. I have tested the two <action> command separately to make sure they work but when they are put together, the call is never answered and no music is played.
<include> <extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="playback" data="music/test.wav"/> <action application="bridge" data="{ignore_early_media}sofia/internal/1005@192.168.0.150"/> </condition> </extension> </include>
ps. I cannot find the answer in either of the two FS books. Would have expected this to be there, at least in the cookbook? All I can find is examples of playing music and then hanging up. Happy to be corrected if I missed it:-)
All help greatly appreciated Thanks O.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
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Thanks Avi I have tried the following two dial plans but the phone just rings - no music. <extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="set" data="transfer_ringback=local_stream://moh"/> <action application="set" data="ringback=local_stream://moh"/> <action application="transfer" data="1005 XML default"/> </condition> </extension> <extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="set" data="transfer_ringback=local_stream://moh"/> <action application="set" data="ringback=local_stream://moh"/> <action application="bridge" data="sofia/internal/1005@192.168.0.150"/> </condition> </extension> What am I missing? Should there be an "answer" directive in there somewhere also? Thanks O. On 05/11/12 23:30, Avi Marcus wrote:
You probably want ringback and/or transfer ringback. That's for playing something while the call is waiting to be answered.
See: http://wiki.freeswitch.org/wiki/Time_of_Day_Routing#Example_for_office_open_... there's something set there, using: <action application="set" data="ringback=local_stream://moh"/> <action application="set" data="transfer_ringback=local_stream://moh"/> You're line isn't quite right -- "{ignore_early_media_=true_}", you need to set the variable data.
Playback is blocking -- it plays and then moves on. Transfer_ringback sets what to do when the transfer occurs.
I hope that helps and you can clean up the wiki when you've got it all figured out.
-Avi
On Mon, Nov 5, 2012 at 4:55 PM, ocset <ocset@the800group.com <mailto:ocset@the800group.com>> wrote:
Hi
I am trying to to configure FS to play music while transferring a new incoming call. Like when you phone a business and you get the "your call in important to use, please wait while we transfer..." message.
I found this suggestion on the web but it does not work for me. I have tested the two <action> command separately to make sure they work but when they are put together, the call is never answered and no music is played.
<include> <extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="playback" data="music/test.wav"/> <action application="bridge" data="{ignore_early_media}sofia/internal/1005@192.168.0.150 <mailto:1005@192.168.0.150>"/> </condition> </extension> </include>
ps. I cannot find the answer in either of the two FS books. Would have expected this to be there, at least in the cookbook? All I can find is examples of playing music and then hanging up. Happy to be corrected if I missed it:-)
All help greatly appreciated Thanks O.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
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On Mon, Nov 5, 2012 at 8:30 PM, ocset <ocset@the800group.com> wrote:
<action application="set" data="ringback=local_stream://moh"/>
Is your "local_stream://moh" known to work in other cases? Can you set it up as MOH and try it without involving ring/transfer back? Gabe
Your second example didn't work because you took out the {ignore_early_media *=true*} from the bridge. -Avi On Tue, Nov 6, 2012 at 5:30 AM, ocset <ocset@the800group.com> wrote:
Thanks Avi
I have tried the following two dial plans but the phone just rings - no music.
<extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="set" data="transfer_ringback=local_stream://moh"/> <action application="set" data="ringback=local_stream://moh"/> <action application="transfer" data="1005 XML default"/> </condition> </extension>
<extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="set" data="transfer_ringback=local_stream://moh"/> <action application="set" data="ringback=local_stream://moh"/> <action application="bridge" data= "sofia/internal/1005@192.168.0.150" <sofia/internal/1005@192.168.0.150>/> </condition> </extension>
What am I missing? Should there be an "answer" directive in there somewhere also?
Thanks O.
On 05/11/12 23:30, Avi Marcus wrote:
You probably want ringback and/or transfer ringback. That's for playing something while the call is waiting to be answered.
See: http://wiki.freeswitch.org/wiki/Time_of_Day_Routing#Example_for_office_open_... there's something set there, using:
<action application="set" data="ringback=local_stream://moh"/> <action application="set" data="transfer_ringback=local_stream://moh"/>
You're line isn't quite right -- "{ignore_early_media*=true*}", you need to set the variable data.
Playback is blocking -- it plays and then moves on. Transfer_ringback sets what to do when the transfer occurs.
I hope that helps and you can clean up the wiki when you've got it all figured out.
-Avi
On Mon, Nov 5, 2012 at 4:55 PM, ocset <ocset@the800group.com> wrote:
Hi
I am trying to to configure FS to play music while transferring a new incoming call. Like when you phone a business and you get the "your call in important to use, please wait while we transfer..." message.
I found this suggestion on the web but it does not work for me. I have tested the two <action> command separately to make sure they work but when they are put together, the call is never answered and no music is played.
<include> <extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="playback" data="music/test.wav"/> <action application="bridge" data="{ignore_early_media}sofia/internal/1005@192.168.0.150"/> </condition> </extension> </include>
ps. I cannot find the answer in either of the two FS books. Would have expected this to be there, at least in the cookbook? All I can find is examples of playing music and then hanging up. Happy to be corrected if I missed it:-)
All help greatly appreciated Thanks O.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
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Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
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Yes. Answer the call before the bridge so that MOH can be played on the caller. ================================================ Lapulapu City, Phils Phone: +63-32-3401807, (USA) +1-646-5471226 Mobile: +63-920-6373450 *Worldwide:* Dial any 200+ Access Number in 37 Countries<http://www.snipurl.com/magicbox-access>, then ... dial *011-63-32-3401807# afterwards. On Tue, Nov 6, 2012 at 11:30 AM, ocset <ocset@the800group.com> wrote:
Thanks Avi
I have tried the following two dial plans but the phone just rings - no music.
<extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="set" data="transfer_ringback=local_stream://moh"/> <action application="set" data="ringback=local_stream://moh"/> <action application="transfer" data="1005 XML default"/> </condition> </extension>
<extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="set" data="transfer_ringback=local_stream://moh"/> <action application="set" data="ringback=local_stream://moh"/> <action application="bridge" data= "sofia/internal/1005@192.168.0.150" <sofia/internal/1005@192.168.0.150>/> </condition> </extension>
What am I missing? Should there be an "answer" directive in there somewhere also?
Thanks O.
On 05/11/12 23:30, Avi Marcus wrote:
You probably want ringback and/or transfer ringback. That's for playing something while the call is waiting to be answered.
See: http://wiki.freeswitch.org/wiki/Time_of_Day_Routing#Example_for_office_open_... there's something set there, using:
<action application="set" data="ringback=local_stream://moh"/> <action application="set" data="transfer_ringback=local_stream://moh"/>
You're line isn't quite right -- "{ignore_early_media*=true*}", you need to set the variable data.
Playback is blocking -- it plays and then moves on. Transfer_ringback sets what to do when the transfer occurs.
I hope that helps and you can clean up the wiki when you've got it all figured out.
-Avi
On Mon, Nov 5, 2012 at 4:55 PM, ocset <ocset@the800group.com> wrote:
Hi
I am trying to to configure FS to play music while transferring a new incoming call. Like when you phone a business and you get the "your call in important to use, please wait while we transfer..." message.
I found this suggestion on the web but it does not work for me. I have tested the two <action> command separately to make sure they work but when they are put together, the call is never answered and no music is played.
<include> <extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="playback" data="music/test.wav"/> <action application="bridge" data="{ignore_early_media}sofia/internal/1005@192.168.0.150"/> </condition> </extension> </include>
ps. I cannot find the answer in either of the two FS books. Would have expected this to be there, at least in the cookbook? All I can find is examples of playing music and then hanging up. Happy to be corrected if I missed it:-)
All help greatly appreciated Thanks O.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
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Well, after a long discussion with "MorkBork" on IRC, the riddle has been solved. (Thanks again for your patience MorkBork!) The <action application="bridge" data="sofia/internal/1005@192.168.0.150" <mailto:sofia/internal/1005@192.168.0.150>/> is causing the problem. 192.168.0.150 is the FS IP address and is causing a loop-back though the dialplan. In MorkBork's own words - "freeswitch sees this, handles it as a refer, it re-transverses the dialplan and misses all your dialplan logic on the second time around" This works <extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="export" data="ringback=local_stream://custom1"/> <action application="bridge" data="user/1005"/> </condition> </extension> Thanks you all for your help and suggestions. On 06/11/12 15:38, Nandy Dagondon wrote:
Yes. Answer the call before the bridge so that MOH can be played on the caller.
================================================ Lapulapu City, Phils Phone: +63-32-3401807, (USA) +1-646-5471226 Mobile: +63-920-6373450 *Worldwide:* Dial any 200+ Access Number in 37 Countries <http://www.snipurl.com/magicbox-access>, then ... dial *011-63-32-3401807# afterwards.
On Tue, Nov 6, 2012 at 11:30 AM, ocset <ocset@the800group.com <mailto:ocset@the800group.com>> wrote:
Thanks Avi
I have tried the following two dial plans but the phone just rings - no music.
<extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="set" data="transfer_ringback=local_stream://moh"/> <action application="set" data="ringback=local_stream://moh"/> <action application="transfer" data="1005 XML default"/> </condition> </extension>
<extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="set" data="transfer_ringback=local_stream://moh"/> <action application="set" data="ringback=local_stream://moh"/> <action application="bridge" data="sofia/internal/1005@192.168.0.150" <mailto:sofia/internal/1005@192.168.0.150>/> </condition> </extension>
What am I missing? Should there be an "answer" directive in there somewhere also?
Thanks O.
On 05/11/12 23:30, Avi Marcus wrote:
You probably want ringback and/or transfer ringback. That's for playing something while the call is waiting to be answered.
See: http://wiki.freeswitch.org/wiki/Time_of_Day_Routing#Example_for_office_open_... there's something set there, using: <action application="set" data="ringback=local_stream://moh"/> <action application="set" data="transfer_ringback=local_stream://moh"/> You're line isn't quite right -- "{ignore_early_media_=true_}", you need to set the variable data.
Playback is blocking -- it plays and then moves on. Transfer_ringback sets what to do when the transfer occurs.
I hope that helps and you can clean up the wiki when you've got it all figured out.
-Avi
On Mon, Nov 5, 2012 at 4:55 PM, ocset <ocset@the800group.com <mailto:ocset@the800group.com>> wrote:
Hi
I am trying to to configure FS to play music while transferring a new incoming call. Like when you phone a business and you get the "your call in important to use, please wait while we transfer..." message.
I found this suggestion on the web but it does not work for me. I have tested the two <action> command separately to make sure they work but when they are put together, the call is never answered and no music is played.
<include> <extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="playback" data="music/test.wav"/> <action application="bridge" data="{ignore_early_media}sofia/internal/1005@192.168.0.150 <mailto:1005@192.168.0.150>"/> </condition> </extension> </include>
ps. I cannot find the answer in either of the two FS books. Would have expected this to be there, at least in the cookbook? All I can find is examples of playing music and then hanging up. Happy to be corrected if I missed it:-)
All help greatly appreciated Thanks O.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
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_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
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_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
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This is incorrect. You do not want to answer the call first. Is this a sip call that is getting a 180 or 183 from the remote side? On Nov 6, 2012, at 2:38 AM, Nandy Dagondon <nandy1925@gmail.com> wrote:
Yes. Answer the call before the bridge so that MOH can be played on the caller.
================================================ Lapulapu City, Phils Phone: +63-32-3401807, (USA) +1-646-5471226 Mobile: +63-920-6373450 Worldwide: Dial any 200+ Access Number in 37 Countries, then ... dial *011-63-32-3401807# afterwards.
On Tue, Nov 6, 2012 at 11:30 AM, ocset <ocset@the800group.com> wrote: Thanks Avi
I have tried the following two dial plans but the phone just rings - no music.
<extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="set" data="transfer_ringback=local_stream://moh"/> <action application="set" data="ringback=local_stream://moh"/> <action application="transfer" data="1005 XML default"/> </condition> </extension>
<extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="set" data="transfer_ringback=local_stream://moh"/> <action application="set" data="ringback=local_stream://moh"/> <action application="bridge" data="sofia/internal/1005@192.168.0.150"/> </condition> </extension>
What am I missing? Should there be an "answer" directive in there somewhere also?
Thanks O.
On 05/11/12 23:30, Avi Marcus wrote:
You probably want ringback and/or transfer ringback. That's for playing something while the call is waiting to be answered.
See: http://wiki.freeswitch.org/wiki/Time_of_Day_Routing#Example_for_office_open_... there's something set there, using: <action application="set" data="ringback=local_stream://moh"/> <action application="set" data="transfer_ringback=local_stream://moh"/> You're line isn't quite right -- "{ignore_early_media=true}", you need to set the variable data.
Playback is blocking -- it plays and then moves on. Transfer_ringback sets what to do when the transfer occurs.
I hope that helps and you can clean up the wiki when you've got it all figured out.
-Avi
On Mon, Nov 5, 2012 at 4:55 PM, ocset <ocset@the800group.com> wrote: Hi
I am trying to to configure FS to play music while transferring a new incoming call. Like when you phone a business and you get the "your call in important to use, please wait while we transfer..." message.
I found this suggestion on the web but it does not work for me. I have tested the two <action> command separately to make sure they work but when they are put together, the call is never answered and no music is played.
<include> <extension name="ext_8888"> <condition field="destination_number" expression="^(8888)$"> <action application="playback" data="music/test.wav"/> <action application="bridge" data="{ignore_early_media}sofia/internal/1005@192.168.0.150"/> </condition> </extension> </include>
ps. I cannot find the answer in either of the two FS books. Would have expected this to be there, at least in the cookbook? All I can find is examples of playing music and then hanging up. Happy to be corrected if I missed it:-)
All help greatly appreciated Thanks O.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (5)
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Avi Marcus
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Gabriel Gunderson
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Michael Jerris
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Nandy Dagondon
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ocset