Re: [Freeswitch-users] Aastra SCA Woes, Any Updates?
No it doesn't fully fix it.. again the phone DOES IT WRONG. We hacked FreeSWITCH to guess about it. Its still going to mess up. /b On Jun 17, 2010, at 4:04 PM, Mark Maly wrote:
All,
Not smart enough to check to the “bit level” but received this from Aastra Tech support earlier and posted to another thread here, but …
“Your ticket number is xxxxx.
We have just released a new GA firmware that I would like for you to load onto one of your phones to see if it resolves the issue. You can download this from our website at www.aastratelecom.com/support and click on Download Area and select the 6731i. The firmware version you are looking for is 2.6 and it is listed under Current Software Release.
Please load that on a test phone and let us know the results.
Thank you,
Jessie Fetter
Aastra Customer Technical Support support@aastra.com www.aastratelecom.com/support 800-574-1611 “
It appears this fixed the problems I was encountering, but I’m not comfortable saying it’ll always work. I don’t really have a valid test plan, but SCA “appears” to work with the new firmware….
Mark
Thanks... Mark -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: Thursday, June 17, 2010 4:11 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Aastra SCA Woes, Any Updates? No it doesn't fully fix it.. again the phone DOES IT WRONG. We hacked FreeSWITCH to guess about it. Its still going to mess up. /b On Jun 17, 2010, at 4:04 PM, Mark Maly wrote:
All,
Not smart enough to check to the "bit level" but received this from Aastra Tech support earlier and posted to another thread here, but .
"Your ticket number is xxxxx.
We have just released a new GA firmware that I would like for you to load onto one of your phones to see if it resolves the issue. You can download this from our website at www.aastratelecom.com/support and click on Download Area and select the 6731i. The firmware version you are looking for is 2.6 and it is listed under Current Software Release.
Please load that on a test phone and let us know the results.
Thank you,
Jessie Fetter
Aastra Customer Technical Support support@aastra.com www.aastratelecom.com/support 800-574-1611 "
It appears this fixed the problems I was encountering, but I'm not comfortable saying it'll always work. I don't really have a valid test plan, but SCA "appears" to work with the new firmware..
Mark
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I'm quite keen to help out and try and document some of these cases in the wiki, if nothing else if we can provide documented issues with various handsets we have more chance for the owners of these handsets to get issues resolved with the vendor even if they aren't quite up to being able to debug the problem themselves with the vendor. It also means that people can make informed decisions when buying handsets. i.e. if you want working SCA then buy Polycom. I have access to a number of makes/models of handsets, but not Aastra unfortunately. Campbell On Fri, Jun 18, 2010 at 9:11 AM, Brian West <brian@freeswitch.org> wrote:
No it doesn't fully fix it.. again the phone DOES IT WRONG. We hacked FreeSWITCH to guess about it. Its still going to mess up.
/b
On Jun 17, 2010, at 4:04 PM, Mark Maly wrote:
All,
Not smart enough to check to the “bit level” but received this from Aastra Tech support earlier and posted to another thread here, but …
“Your ticket number is xxxxx.
We have just released a new GA firmware that I would like for you to load onto one of your phones to see if it resolves the issue. You can download this from our website at www.aastratelecom.com/support and click on Download Area and select the 6731i. The firmware version you are looking for is 2.6 and it is listed under Current Software Release.
Please load that on a test phone and let us know the results.
Thank you,
Jessie Fetter
Aastra Customer Technical Support support@aastra.com www.aastratelecom.com/support 800-574-1611 “
It appears this fixed the problems I was encountering, but I’m not comfortable saying it’ll always work. I don’t really have a valid test plan, but SCA “appears” to work with the new firmware….
Mark
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Brian, Can you tell what the Phone does wrong? Then we all can open open tickets, maybe it will be fixed afterall. Regards, Erik Dekkers (wvds-nl on #freeswitch) -----Oorspronkelijk bericht----- Van: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] Namens Brian West Verzonden: Thursday, June 17, 2010 11:11 PM Aan: freeswitch-users@lists.freeswitch.org Onderwerp: Re: [Freeswitch-users] Aastra SCA Woes, Any Updates? No it doesn't fully fix it.. again the phone DOES IT WRONG. We hacked FreeSWITCH to guess about it. Its still going to mess up. /b On Jun 17, 2010, at 4:04 PM, Mark Maly wrote:
All,
Not smart enough to check to the "bit level" but received this from Aastra Tech support earlier and posted to another thread here, but ...
"Your ticket number is xxxxx.
We have just released a new GA firmware that I would like for you to load onto one of your phones to see if it resolves the issue. You can download this from our website at www.aastratelecom.com/support and click on Download Area and select the 6731i. The firmware version you are looking for is 2.6 and it is listed under Current Software Release.
Please load that on a test phone and let us know the results.
Thank you,
Jessie Fetter
Aastra Customer Technical Support support@aastra.com www.aastratelecom.com/support 800-574-1611 "
It appears this fixed the problems I was encountering, but I'm not comfortable saying it'll always work. I don't really have a valid test plan, but SCA "appears" to work with the new firmware....
Mark
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Its missing the call_info header data to tell it what button the call transaction is associated with. /b On Jun 18, 2010, at 6:06 AM, Erik Dekkers wrote:
Brian,
Can you tell what the Phone does wrong? Then we all can open open tickets, maybe it will be fixed afterall.
Regards,
Erik Dekkers (wvds-nl on #freeswitch)
Yeah, you can see in the trace above, the outgoing calls have headers like... Call-Info: <sip:192.168.1.101>;appearance-index=1;appearance-state=active Call-Info: <sip:192.168.1.101>;appearance-index=*;appearance-state=idle The incoming call only has... Call-Info: <sip:192.168.1.101>;appearance-index=*;appearance-state=idle This is what we're talking about right? -- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Aastra-SCA-Woes-Any-Updates-tp... Sent from the freeswitch-users mailing list archive at Nabble.com.
Yep because their 180 ringing doesn't contain the info . ;) /b On Jun 18, 2010, at 5:19 PM, Wes Pearce wrote:
Yeah, you can see in the trace above, the outgoing calls have headers like...
Call-Info: <sip:192.168.1.101>;appearance-index=1;appearance-state=active Call-Info: <sip:192.168.1.101>;appearance-index=*;appearance-state=idle
The incoming call only has...
Call-Info: <sip:192.168.1.101>;appearance-index=*;appearance-state=idle
This is what we're talking about right? --
participants (5)
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Brian West
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Campbell Steven
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Erik Dekkers
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Mark Maly
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Wes Pearce