Did you map the DID to your fax extension properly? Look at the log files or the console and it’ll tell you if you did it correctly or not.

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Ravi
Sent: Sunday, September 8, 2013 10:54 AM
To: FreeSWITCH Help
Subject: [Freeswitch-users] Sending and Receiving faxes - freeswitch

Hello Everyone,

I am trying to send and receive faxes. I have assigned the number 4302050 for receiving faxes, and the use configuration is given below:

<include>
  <user id="1050">
    <params>
      <param name="password" value="$${default_password}"/>
      <param name="vm-password" value="1050"/>
    </params>
    <variables>
      <variable name="toll_allow" value="domestic,international,local"/>
      <variable name="accountcode" value="1050"/>
      <variable name="user_context" value="default"/>
      <variable name="effective_caller_id_name" value="Extension 1050"/>
      <variable name="effective_caller_id_number" value="1050"/>
      <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
      <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
      <variable name="callgroup" value="techsupport"/>
    </variables>
  </user>
</include>

The dial plan that I have in place to receive faxes is given below:

<extension name="fax_receive">
    <condition field="destination_number" expression="^(050$)">
    <action application="set" data="ignore_early_media=true"/>
    <action application="answer" />
    <action application="playback" data="silence_stream://2000"/>
    <action application="rxfax" data="$${base_dir}/faxes/${caller_id_number}.tif"/>
    <action application="hangup"/>
    </condition>
</extension>

When this fax number is called from another telephone, I hear the fax dialtone. But when the fax number is called from any fax machine and try to send a fax, it gives a number not available message. I do not recieve this call in the freeswitch server as well.

Would really appreciate if anyone could help me in this, to let me know if I am missing something.

Thanks in advance.

Ravi