I actually tried that, as a guess, based on the configuration output of fifo list.  However I am running a tarball release of 1.0.4, which would explain why it did not work for me.

I appreciate the feedback, and will make a note to implement this when I update my installation.  Are the svn-trunk updates pretty solid? I have not attempted an update yet, as it is a production system.

Thanks,

-Adam

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Anthony Minessale
Sent: Monday, November 23, 2009 5:13 PM
To: freeswitch-users@lists.freeswitch.org
Subject: Re: [Freeswitch-users] FIFO Orgination_caller_id

if you add {origination_caller_id_name=foo,origination_caller_id_number=123} before the static entries for the on hook agent it will prevail over the default one.

If you are using 1.0.4, this feature is only available in trunk or one of the 1.0.5 pre releases.

On Mon, Nov 23, 2009 at 4:49 PM, Adam Ford <lists@redbonez.net> wrote:

Is there any way to set the origination_caller_id for a FIFO outbound call to an on-hook agent?  I can’t find anything in the wiki about a FIFO or member variable to set this. It seems to be set to ‘Queue’ by default, and appears to be hardcoded in the module source.  It would be nice to be able to change per FIFO queue.  That way agents that handle multiple companies can more easily see which queue is calling and answer accordingly.

It is not a big deal, since it does automatically set the origination_caller_id_number to ‘fifo+<fifo name>’.  However, depending on the phone, the caller ID number is not always readily shown, and must be looked for.

Thanks to anyone who has some insight on this,

-Adam

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